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9.8/10
Outstanding
GGuest UserWe felt really comfortable; everyone was super nice, from the concierge to the service staff and reception. It was about a 5-8 minute walk from the main train station and easy to find. The breakfast was delicious; they kept refilling it, even right before closing time. The hotel's dog, Flora, did the best job :-) The room was very nice and clean!!! Beautiful courtyard and delicious gins at the bar. This is now our favorite hotel in Dortmund. We highly recommend it.
HhelenluanCan I say that this hotel is simply too good! First of all, the location is great. Turn left from the train station and walk for 6-10 minutes. The red sign is easy to find. As soon as you come in, you can feel all kinds of avant-garde lights, and the screen is also beautiful. The bathroom is downstairs, and it is free without a room card. Then there are all kinds of free tea and coffee next to the front desk that you can take away. The front desk service is also good. A reminder that if you check in early, you will be charged 30 euros. Luggage storage is also very convenient. There is a large breakfast table with at least three kinds of cakes, fried seasonal vegetables, roasted potatoes with skins, fried eggs, etc. There are also many types of cheese and cold ham, and there are many choices of pickles, and there are 6 kinds of yogurt. There are many Japanese living here, and they can also clean every day. It is much better than the deserted hotel I stayed in in Carmen before, and the price-performance ratio is really high
CChongshengsimayue- Environment: The hotel lobby is not large and can basically reach the level of a 3-star hotel.
- Decoration: Beautifully decorated and a very good environment.
- Services: Free drinks and tea bags, as well as free laundry and drinking water.
- Guest room: The bedding is of high comfort and the room is of medium size.
GGuest UserThe room is nice, a white suite, with a large bathroom, and it is quite convenient to stay with children. Children under 12 years old are free, just book one person, double bed
GGuest UserTop Hotel, very clean, beautiful rooms, very nice service and staff and a very delicious extensive breakfast. The hotel is just recommended. We were more than satisfied and will book it again.
GGuest UserWhile checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.