4-Star Hotels in Beirut

It was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .

Waited about 30 minutes to check in. After checking in, I found there was no water in the bathroom, so I called maintenance. The tap water had a strange salty taste, and my facial cleanser wouldn't lather. The safe broke twice and wasn't fixed properly either time. The room's soundproofing is terrible; one night, young people in the next room were making noise until 2 AM. I had to call the front desk for help, but then they started up again at 5 AM. The location is in an older central area of Beirut, but now there are many Syrian refugees living there, making it feel a bit dirty and chaotic.

A big thank you for Nadia from in reception who tried to get us a free upgrade, even tho she couldn’t since there were no possibility due to limited availability but she still switched the room type to one of our liking. Our stay was very nice and we will definitely return.

Didn't expect much from the hotel. Very modest, no bathroom amenities (shampoo, etc.), only shower gel in a dispenser. I had to ask for an iron, as it seems to be the only one for the whole hotel. Very high humidity, the bed always felt damp. I asked for a non-smoking room, yes, it was written on the floor that the floor was non-smoking. But when I just went into the room, the feeling was that a company of 10 people had just smoked there. There was also an ashtray - accordingly, it is assumed that you can smoke .. Bed linen was changed the day before departure. Once I bought breakfast, also very modestly, there is no choice ... The hotel itself is right in Hamra, close to many shops, restaurants, close (walking 15 minutes) to Zaituna Bay. The staff is very friendly, they always tried to fulfill the wishes quickly. In general, if you are only going to sleep, then it’s fine.

Good value hotel with decent breakfast and reasonably priced food available in the evenings. Location is good for walking to plenty of decent bars and cheap restaurants, as well as local shops. Traffic in the area can get very bad so taxi journeys can take a while.  Staff were all friendly. The fitness room has just about enough equipment to make it worthwhile. The rooftop pool is no more than a plunge pool, you certainly can’t swim in it, but I’m sure it’s nice in summer.  Be aware that some rooms have adjoining doors so you could be subject to some noise as a door does not keep much noise out.  A kettle is provided and a couple of teabags and coffee sachets, but these weren’t replaced when used. Similarly, drinking water is provided on arrival but not replenished. Decor is fine, bed was comfy and everything in the room worked, so overall very good value. 

Many thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!

Price was so convenient and was fine for the money we paid for but when i go to Beirut will not be my first priority and will check for other options first

Place was a little dirty cleanliness was okay but not on point. Would recommend it for a couple but overall a little disappointed with certain stuff. You need to get your own bath amenities as the ones they provide are non existent they had to be requested.

Basic facilities. Room is deluxe but old and needs to reflect more brightness and cleanliness. Compared to the international level, the hotel needs to step up on the cleanliness and quality control. The support was good and the efforts were appreciated but the hotel management needs to invest more to meet up with the international equivalent rate per night. Noting that the conditions of the country are currently defying and keeping up with the basic services is nearly impossible, and the hotel managed to provide the basics from water/hot water, electricity and A/C almost 24/7. Can order outside delivery to the room. Suitable for competitive rates, and customers intending to spend time outdoors as for travelers, young tourists, and regional customers.

⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended! I had an absolutely amazing stay. The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming. The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out. The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay. The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions. Great value, great service, and truly exceptional cleanliness. Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.