Zanzibar Serena Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Stone Town
Zanzibar Serena Hotel
No.14 of Premium Hotels in Zanzibar Archipelago
Shangani St, Stone Town, Zanzibar West, Tanzania
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With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.Show More
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4.4/5Very Good·Location: 4.4
All 69 Reviews
Amenities
Outdoor swimming poolDivingSnorkelingHorse RidingSpaMassage RoomPrivate ParkingFreePriority airport pick-upCar RentalBar
All Amenities
Surroundings
Airport: Abeid Amani Karume International Airport
(8.1 km)
Landmarks: Freddie Mercury Museum
(220m)
Landmarks: St Joseph's Cathedral
(300m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Prime Sea View Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Safe in room
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6
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Blackout curtains
Satellite channels
Bedding: Blanket or quilt
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4
Standard Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
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Guest Reviews
4.4/5
Very Good
69 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.4
- Service4.4
Average for similar properties in Stone Town
Buersaweisili
October 7, 2023
It's a very historical hotel. The room I stayed in was on the third floor. I could see the sea when I opened the window.
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Guest User
June 30, 2022
The hotel is old, the room layout is poor, and the bathroom is small. The location is very good, the seaside view is beautiful.
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Karen W
October 28, 2024
As a 35 year veteran of the hotel industry, I was impressed by the hospitality and thoughtfulness of the team at the Serena Hotel, Zanzibar. From the moment we arrived, we were made to feel welcome. The bellman and front desk team outdid themselves. For example, Suleiman, the bellman, walked with me to a pharmacy when my husband was ill. He wanted to make sure I found my way and was able to purchase the correct meds. One night, the executive chef Sunil Dutt, prepared a special dinner at The Terrace restaurant where we ate under the stars with waves lapping at the Shore. The food was outstanding, maybe some of the best lamb chops we have ever had. The sunsets over the ocean were spectacular. Highly recommend staying here on your next visit to Stone Town.
Igor
June 30, 2024
Upon check out I received the bill which had 2 same numbers in it.
When I argued, they cancelled one of them but afterwards, on the way to ferry they called the driver and started asking for more moneys. Even after check out.
Hotel after all is good, most of the staff are friendly. But guys, check the bills and be careful.
Rozmin
July 3, 2024
Hotel does not have an elevator. People struggle to take stairs up to their floors. Rooms look tired and need refurbishing. Rooms also need more lighting - feel dark and depressing.
10travel
October 28, 2024
We stayed here for 2 nights in October 2024. Beautiful hotel and excellent location. We stayed on the 3rd floor and had an ocean view room, we have never stayed in a room so close to the ocean, absolutely gorgeous! Excellent breakfast! Staff were friendly and courteous. I would stay here again in a heartbeat!
Alexeievitch
October 12, 2024
Cet hotel est certainement le plus charmant et authentique de l'ile. En passant une nuit là, on a vraiment l'impression de faire un voyage dans le temps. Le petit plus c'est d'avoir un restaurant couvert et en même temps juste au dessus de la mer.
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Guest User
September 28, 2024
I had changed my plans to experience Stone Town at the end of my trip. I had chosen to stay at Verde Hotel but, whilst there, had a few regrets that I had not chosen a hotel right in Stone Town. As it happened, my flight ended up being cancelled and I had to spend an unexpected additional night in Stone Town so decided to book the Serena which I was quite excited about. It looked a lot more traditional than the Verde and more ‘quintessential Zanzibar’. First of all, they charge $40 for an airport transfer. Total rip off. Be aware of this. The Verde charged $25 and it’s much further away. Secondly, the rooms are very disappointing for the price you pay. Quite cramped and dark. I asked if I could change rooms as mine was the first on the corridor with no view at all. They couldn’t. Some of the staff on reception were more friendly than others but, overall, the reception service was poor. That said, Amina and ‘Big Joe’ were both lovely and very helpful. The pool area was nice and I enjoyed my swim after 8 hours stuck at Zanzibar airport going nowhere. It’s right by the sea so you get some great views of the ocean and the sunset. I dined in the restaurant - food (buffet) was good but the restaurant is quite hot. The worst aspect of this hotel was the noise at night. I woke up around 2am to someone shouting in the corridor outside my room. This went on for ages and I couldn’t get back to sleep. All in all, I wouldn’t recommend this hotel.
Anita O
September 15, 2024
The hotel is simply delightful. The outdoor patio bar at sunset with the music was superb. Lovely staff. The breakfast was very good and the ambiance watching the fishing boats come in cannot be matched. The rooms were very comfortable and loved the balconies. Great stay.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 2 days in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1997
- Number of Rooms: 13
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
DivingOff-site
SnorkelingOff-site
Horse RidingOff-site
Spa
Massage Room
Private ParkingFree
Priority airport pick-upAdditional charge
Car Rental
Bar
Restaurant
Meeting RoomAdditional charge
Business Center
Babysitting ServicesAdditional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Outdoor swimming pool
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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