4 Pl. Saint-Pierre-le-Jeune, Strasbourg, 67000, FranceView Hotel Details
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1 night
Sofitel Strasbourg Grande Île Guest Reviews
4/5
Very Good
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(75)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Classic Queen Room
Stayed in Aug 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Sep 26, 2024
The location is very good and convenient. The food in the hotel restaurant is also good. The bed is very comfortable, thumbs up! The hotel equipment is relatively old!
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Guest User
Classic Queen Room
Stayed in Oct 2023
Business travelers
4 review
1.0/5
Posted on Nov 19, 2023
The service attitude of a manager at the front desk was extremely poor!
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Tiantao6349
Junior Suite
Stayed in Mar 2023
Family
71 review
4.0/5
Very Good
Posted on Apr 30, 2023
Ordinary business hotel, there are several steps to get out of the elevator on the second floor, it is not convenient to get on and off the luggage, overnight parking is quite expensive, the restaurant downstairs is not bad, the local wine is worth trying
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Hanyu
Superior Room with Garden View
Stayed in Apr 2022
Travel with friends
25 review
5.0/5
Outstanding
Posted on May 23, 2022
Just stayed for one night, and it felt pretty good in every way.
🔔Service: The front desk and the luggage guy are very enthusiastic and meet the five-star standard. And hotel staff can speak English, easy to communicate
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Yi
Superior Queen Room with Balcony and Garden View
Stayed in Dec 2022
Family
10 review
5.0/5
Outstanding
Posted on Feb 9, 2023
everything is perfect
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Felix Franz Karl
Superior Room with Garden View
Stayed in Mar 2022
Couples
8 review
4.5/5
Great
Posted on Apr 10, 2022
Good location, very friendly staff
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Response from Property: Dear Guest, What luck to discover your very positive review! Thank you for taking a few minutes to rate our hotel. We are pleased to read that your stay was satisfactory. Your praise is the greatest reward for our employees who work day in and day out to provide you with excellent service. So rest assured that I have shared your very positive feedback with you.I would like to thank you again for your feedback and we await your next trip to Strasbourg to welcome you back to our Alsatian home.Best regards,Laetitia Arnold Communication and Guest Experience Director