Yitel(Suzhou railway station Wanda Plaza subway station store)

Yitel(Suzhou railway station Wanda Plaza subway station store) Reviews

Yitel(Suzhou railway station Wanda Plaza subway station store)

No.3355 Renmin Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Yitel(Suzhou railway station Wanda Plaza subway station store)
Yitel(Suzhou railway station Wanda Plaza subway station store)Yitel(Suzhou railway station Wanda Plaza subway station store)Yitel(Suzhou railway station Wanda Plaza subway station store)
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Yitel(Suzhou railway station Wanda Plaza subway station store) Guest Reviews

4.6/5
Very Good
876 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(876)
Positive reviews(849)
Reviews with photos/video(139)
Easy to get around(201)
Friendly front desk staff(187)
Close to metro(123)
Delicious breakfast(80)
Many amenities(68)
Convenient parking(64)
Convenient for shopping(63)
Tasty coffee(5)
Negative reviews(27)
VOROBEVA ALLA
Business Double Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
A nice hotel is next to subway . A good service. I had only one minus they don't have gym or swimming pool.
Guest User
Business Double Room A
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 19, 2024
It was a great experience
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Guest User
Business Double Room
Stayed in Aug 2024
Business travelers
5 review
4.6/5
Great
Posted on Aug 22, 2024
Facilities: relatively old Hygiene: Every corner is not wiped Environment: Wanda is right at the door, and eating is very convenient Service: The service is very good, laundry and other services are provided The decoration is more luxurious and the materials are better, but the hotel has been around for a while
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for taking the time to give us your detailed feedback. We are deeply sorry for the problem you mentioned. Feedback has been reported to relevant departments. The hotel project will strengthen the maintenance of facilities and equipment; retrain room attendants on detailed hygiene and cleaning standards, and room managers will focus on daily ward rounds; ensuring that every guest enjoys the high-quality accommodation experience they deserve. We sincerely look forward to seeing you again Come! Hotel General Manager Chris
Changlei
Business Double Room
Stayed in Jun 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is quite satisfactory, clean and sanitary, luggage can be stored, breakfast is good, service is good, transportation is very convenient, the subway station is right in front of the hotel, I will continue to choose to stay next time I come to Suzhou
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Guest User
Business Double Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is nice. Breakfast includes freshly cooked noodles and large wontons. There are also plenty of milk, bread, fruits, and pastries. The aunt working in the restaurant is very enthusiastic. The service of the cleaning lady on the 6th floor is highly praised!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Suzhou Wanda Yitel Hotel and taking time out of your busy schedule to share your stay experience with us. The hotel is located in Wanda Plaza, the core business circle of Suzhou. Surrounded by scenic spots, it is your first choice for business and tourism. ; Your recognition of our service will be a great encouragement to us; we will continue to inherit the purpose of supreme service in the quality and service of the hotel; sincerely looking forward to your visit again! Hotel General Manager Chris.
Guest User
Business Double Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 13, 2024
The transportation of the hotel is very convenient. There is a subway station within ten steps from the door. It takes 20 minutes by subway to Suzhou North Station. Suzhou Station should be closer. There are Wanda and other shopping malls nearby, and there is a rich variety of takeaways.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Anonymous User
Business Double Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 12, 2024
The overall environment and facilities of the room were okay. It was a pity that I stayed in a room facing the road. It was still a bit noisy at night. The breakfast waiter was very enthusiastic. The recommended fried mulberry leaves tasted crispy and crispy. It was good! If possible, please help me move to a room not facing the road next time I check in.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry that we were not able to bring you a satisfactory check-in experience. If you have any questions during your stay, you can call the front desk. We will serve you 24 hours a day. We are very happy that you are satisfied with our breakfast. We will definitely make persistent efforts and look forward to your visit again! wish you a happy life! Hotel General Manager: Chris.
Guest User
Business Double Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean and tidy. The subway entrance is right downstairs, which is very convenient. The breakfast is not rich but of good quality. The freshly ground coffee is delicious. The service attitude of the staff is very good, and the robot delivers food upstairs, which is unique.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Anonymous User
Family Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is very close to the subway station, making traveling very convenient. There is a business district next to it. It is very convenient for shopping and dining. The room is clean and comfortable. I will come back next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, and the hotel is meticulously focused on hygiene; the hotel's surrounding environment is pleasant and is located in Suzhou. The core business circle of Wanda Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Guest User
Business Double Room A
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel is in a convenient location and the rooms are clean and hygienic. The service provided by Xiao Li at the front desk is very considerate. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
I stay here every time I come, the transportation is convenient, food and shopping are more convenient
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your stay experience with us despite your busy schedule. The hotel is located in Wanda Plaza, the core business circle of Suzhou, surrounded by scenic spots. It is your first choice for business and tourism; we sincerely look forward to your visit again. ! Hotel General Manager Chris.
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
15 review
4.7/5
Amazing
Posted on Jun 10, 2024
The room is nice, the environment is good, not messy, the transportation is very convenient, the subway station is right at the door, and parking is convenient!
Original TextTranslated by Google
Guest User
Family Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The hotel environment is very good, clean and tidy. The hotel is in a good location, with Wanda Plaza and the No. 2 subway line just outside the door, which is very convenient. Will stay again.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Anonymous User
Business Double Room
Stayed in Nov 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The room is spacious, with good lighting, sanitation and facilities are good, and the location is good. It is only a few steps away from the subway entrance of Line 2. There are many restaurants in the surrounding area. It is opposite Wanda Plaza and very close to the train station. It is very convenient to reach the scenic spots. The breakfast is simple and delicious. It was a filling meal and overall pretty good. I would recommend it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for sharing your wonderful stay experience with us despite your busy schedule. The hotel adopts high-end decoration concepts and careful design, integrating humanistic care into products and services; the surrounding environment of the hotel is pleasant. It is located in Wanda, Suzhou The core business circle of the Plaza and Life Plaza, with convenient transportation and surrounded by scenic spots, is your first choice for business and tourism; we sincerely look forward to your visit again! Hotel General Manager Chris.
Xiongmodeshijielvxing
Business Double Room
Stayed in May 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on May 25, 2024
The location is really convenient, just up from the No. 1 subway entrance. Secondly, I checked in early and cleaned the room as soon as possible. There is nothing to fault in terms of service: sending and receiving express delivery and printing things, etc., which I did not do for Later, the reason for the low score for the facilities was that the TV in the room could not receive a signal and the landline could not contact the front desk. It may also be an operational problem, but it took a long time to fix it. The environmental sanitation is pretty good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Suzhou Wanda Yitel Hotel. We apologize for not giving you a satisfactory stay experience! We have notified the engineering inspection and maintenance of the problem you reported as soon as possible, and it is now in normal use. We will strengthen the inspection and maintenance of the hotel's electrical equipment. We sincerely thank you for your feedback and wish you a happy life! Hotel General Manager: Chris.