Guest User
November 18, 2024
Don't be fooled by the pictures of the merchant. The Yayun Special Twin Room does not have a bathtub. On the day of check-in, I was told that the room with a bathtub had been occupied. Because I did not make a note in the order, I did not arrange a room with a bathtub. However, the picture on the booking interface clearly showed a bathtub. The same booking interface sold two rooms with different areas and facilities. This is clearly misleading consumers. The store manager was arrogant. She said that I could check out and I would bear the check-out fee myself. Under the sign of Suzhou Cultural Tourism, they do not have the service awareness and problem-solving attitude they should have. I hope no one will be deceived again. In addition, the merchant has removed the picture of the bathtub. What does this mean! ! !
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