Uptown Parksuites Tower 2 38th St, Taguig, Metro Manila, 1634, PhilippinesView Hotel Details
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EG Private House - BGC UPTOWN Guest Reviews
4.7/5
Amazing
23 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(23)
Positive reviews(22)
Reviews with photos/video(12)
Awesome stay(8)
Clean and tidy(6)
Great service(6)
Negative reviews(1)
Anonymous User
Standard Single Suite
Stayed in Jul 2024
Business travelers
1 review
2.5/5
Posted on Jul 11, 2024
Room wasn't ready. There's a cigarette smell in the room and restroom. Service was decent.
Response from Property: Thank you for your review. We will make arrangements to help service you better in the future
Guest User
Standard Single Suite
Stayed in Oct 2024
Couples
1 review
3.5/5
Posted on Oct 13, 2024
This is a condo but labeled as a hotel and the items in the condo, including the bed look like they come from the TikTok shop towels very thin and blankets, and the bed also were uncomfortable. Over all the condo was very clean. Gentle man behind the counter also very dismissive while the host were genuinely nice. Overall it was an okay stay for bgc.
Response from Property: Hello.thank you for your concern.we actually are a new style service apartment hotel.we have 24 hours room service /driver/security /housekeeping. And we are sorry to let you felt dislike the room design and the towels/bed quality, when you immediately informed our staff via the guest room phone after accidentally damaging the bed, they promptly assisted you in changing rooms. This demonstrates the professionalism and service-oriented attitude of our hotel. Next time you can try to call our room service and change the bedsheets/towels anytime. Because the room you booked was standard single suite.can try different high level rooms next time.and we do not have ‘house host’ .we believe that was one of our managers assist your check in .and sorry about our reception counter to made you feel dismissive.next time can please tell us the name of the receptionist. We will training harder .thank you and wish you have the nice day.RITA MAManager of customer service.EG PRIVATE HOUSE
LEE
Standard Single Suite
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
EG Private House is very excellent, a nice place for vacation. All the service is good, I feel like at home. The house boss is handsome and friendly. Overall, I enjoy the stay at EG Private House. I highly recommend!!!
Response from Property: Hello...Thank you for the positive review. We appreciate your comments. We hope to see you again in the future. RITA MA/ Manager of Service Department - EG Private House
Guest User
Superior Single Suite
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
We really enjoyed our stay. Everything was smooth. They helped us with the checking and very accommodating.
Response from Property: Hello...Thank you for the positive review. We appreciate your comments. We hope to see you again in the future.Eric NavalesCEO - EG Private House
Guest User
Standard Single Suite
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Very nice apartment Unit and friendly boss!
Will come back again!
Response from Property: Thank you so much for the positive review! We're delighted to hear that you enjoyed your stay in our apartment unit and appreciated the friendliness of our team. Your kind words mean a lot to us and inspire us to continue providing top-notch service. We can't wait to welcome you back for another memorable visit. Hopefully next time you can experience more of our services we offer and visit some of our partners for some small discounts at their establishments!Safe travels until then!Mabuhay and Salamat poEric NavalesEG Private House / General Manager
Kyle Ann
Standard Single Suite
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Me and my bestie had fun!!
Response from Property: Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay was satisfying and that our service made a positive impact on your visit.Mabuhay and salamat po Alyza Mae Prago EG Private House / Assistant Manager
Guest User
Standard Single Suite
Stayed in Jun 2024
Solo travelers
2 review
3.2/5
Posted on Jul 7, 2024
Goodl
Response from Property: Thank you for you review and hope to see you again
Guest User
Standard Single Suite
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Stayed at this hotel and the overall experience was great! The room is spacious, clean, fully equipped and feels very comfortable. The hotel's service is particularly worth mentioning. The staff are very friendly and professional, providing meticulous care from check-in to check-out. Even if there was a small problem, they would deal with it immediately and solve it, making people feel at home with attentive service. The location is also very convenient. There are many attractions and restaurants nearby and you can get discounts by showing your hotel room card. The transportation is also very convenient. I am very satisfied with my stay experience this time. I will definitely choose this hotel again next time I come to this city!
Original TextTranslated by Google
Response from Property: Thank you for sharing your experience with us! We are thrilled to hear that you enjoyed your stay and found our rooms to be spacious, clean, and comfortable. Our entire team takes great pride in providing friendly and professional service, and it’s good to know that their efforts made you feel at home.We’re delighted that our convenient location added to the enjoyment of your visit, allowing you to explore nearby attractions and restaurants with ease. Your satisfaction with our prompt issue resolution and the benefits of our hotel card is highly appreciated.We are so pleased to know that you plan to choose us again on your next visit. We look forward to welcoming you back for another memorable stay and ensuring your future experiences with us are just as fantastic.Mabuhay and Salamat poEric NavalesEG Private House / General Manager
Guest User
Deluxe Family Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Facilities: Very complete, with all daily necessities available.
Hygiene: The windows are bright and clean. The service staff will ask regularly every day if the room needs to be cleaned. There are also dedicated cleaning ladies who go door to door in the morning to collect household garbage.
Environment: Very comfortable. The entire residential building is a high-end apartment. The internal security work makes people feel a strong sense of security. The entire community is also located in the busiest commercial area of BGC, and many entertainment venues such as shopping malls and food can be reached in about 5 minutes' walk.
Service: Service is the highlight of the entire accommodation experience. The Chinese-speaking butler is attentive and on call 24 hours a day, and the home-away-from-home service concept is no less than that of a five-star hotel. Moreover, if you choose to stay for a long time, there will be unexpected surprises. !
All in all, this apartment hotel gave us the most unforgettable accommodation experience in Manila. I highly recommend friends to choose this hotel! You will really regret it if you don’t keep it! (Truthfully! Not a shill)
Original TextTranslated by Google
Response from Property: Dear Sir /MamThank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our facilities and services to your satisfaction. It’s great to know that you appreciated the cleanliness, the comfort of our environment, and the attentiveness of our staff, especially our Chinese butler.We strive to create a home-like experience for all our guests, and your kind words reaffirm our efforts. We’re also glad you enjoyed our prime location and the convenience it offers.Thank you for recommending us to your friends—we look forward to welcoming you back for another unforgettable stay!Mabuhay and Salamat poEric NavalesEG Private House
Xiedalaoban
Standard Single Suite
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is clean and tidy, the service staff is warm and polite
Original TextTranslated by Google
Response from Property: Thank you for your kind words! We're pleased to hear you enjoyed the clean and tidy room, as well as the warm and polite service from our staff. We truly appreciate your feedback and look forward to welcoming you back soon.Best regards,Alyza PragoAssitant ManagerEG PRIVATE HOUSE
Guest User
Standard Single Suite
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
This is a great hotel, their service attitude is very good, the room is very clean, and the location is very convenient. I am very satisfied with their service and cleanliness, and the hotel location is also very convenient
Original TextTranslated by Google
Response from Property: Thank you for being with us. We are glad you enjoyed your stay. We hope to see you again soon
Guest User
Standard Single Suite
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The BGC location is very cost-effective. When I checked in, there were two security guards and two nannies who helped me carry my luggage to the unit. The service was good, the room was clean, and the price was reasonable👍
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our service team. We hope you book again soon.
Guest User
Standard Single Suite
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The service at EG Private House makes people feel warm, the rooms are spotless, the location is excellent and the transportation is convenient. It felt very comfortable to stay, I was very satisfied with the service and cleanliness, and the location was very convenient.
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Response from Property: We're glad you enjoyed your stay with us. Hope you will come again and experience more of our services. Thanks
Anonymous User
Deluxe Double Suite
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
It was a very satisfying stay. The hotel's service was a big plus. We had a dedicated Chinese manager to serve us. The manager also said that the hotel was friendly to Chinese people, which was a big plus. Whether it was price, service experience or environment, this hotel was very cost-effective in BGC. I will definitely come again if I have the chance in the future, and I will recommend it to many friends! 
Original TextTranslated by Google
Response from Property: Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay was satisfying and that our service made a positive impact on your visit. It's good to know that our dedicated Chinese manager was able to enhance your experience and that you felt welcomed and valued.We are delighted that you found our hotel to be cost-effective and appreciated the overall environment and service. Your kind words and intent to return mean the world to us, and we look forward to welcoming you back for another memorable stay.Thank you for recommending us to your friends. We are committed to maintaining the high standards that earned your praise and making every guest's stay exceptional. Safe travels until we see you again!Mabuhay and salamat poEric NavalesEG Private House / General Manager
Guest User
Deluxe Double Suite
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 24, 2024
This is my third stay at this hotel and the service still makes me feel at home.
The staff are warm and friendly and always respond quickly to guests' needs, making every stay very comfortable and enjoyable.
This level of service makes me look forward to it every time I come.
Original TextTranslated by Google
Response from Property: Thank you so much for your heartwarming review and for choosing to stay with us for the third time! We are glad to hear that our team continues to make you feel at home with their warm and friendly service. Your kind words are a testament to our commitment to maintaining the highest standards of hospitality, and it is immensely rewarding to know that we are achieving this.We are grateful for your loyalty and delighted to be your preferred choice for an enjoyable and comfortable stay. As always, our team is eager to respond swiftly to any needs you may have, ensuring each visit is as memorable as the last.We look forward to welcoming you back Mabuhay and Salamat poEric NavalesEG Private House / General Manager