Royal Rose Hotel Ximen Reviews

Response from Property: Thank you very much for your review! We are glad that you are impressed by the friendliness and service attitude of our staff. Your comfort is our pleasure and we continue to work hard to keep our rooms clean and comfortable. The hotel's convenient location and proximity to various amenities is a big advantage for us. In addition, we are glad that you enjoy our complimentary pantry service. Looking forward to providing you with a pleasant stay again!

Response from Property: Dear customer . Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with your stay at our hotel.We would like to take this opportunity to apologize for any shortcomings that you may have experienced during your stay. We take all guest feedback seriously, and we would appreciate it if you could provide us with more specific details about your concerns so that we can address them promptly.Hope that you will give us another opportunity to provide you with the exceptional service that our guests have come to expect from us.

Response from Property: Thank you for taking the time to share your experience with us. We are sorry to hear that you were dissatisfied with your stay at the hotel. We would like to take this opportunity to apologize for any shortcomings you may have experienced during your stay. We take all guest feedback seriously and would appreciate it if you could provide us with more specific details about your issue so that it can be resolved promptly. We hope you will give Royal Rose Ximen another chance to provide you with the excellent service your guests have come to expect.

Response from Property: Dear customer：Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay was not up to your expectations. We take all guest feedback seriously and will be sure to address the issue you experienced. Our hotel is non-smoking in the rooms and in the buildings, we would like to apologize for any inconvenience caused by the smoke smell in your room. We hope that you will give us another chance to provide you with a better experience in the future.

Response from Property: Dear guest, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location and our services are up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.

Response from Property: Dear 名字, Thank you for sharing your valuable stay experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location and our services are up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.We will ask the planning department to make the description of the safe box instructions. Thank you for your suggestion.

Response from Property: Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our place comfortable and enjoyed our great location with nearby eateries. It's fantastic that you appreciated the balance of being close to Ximendang night market while still enjoying a peaceful atmosphere.We're especially pleased that our staff could contribute to making your stay enjoyable by providing excellent service and assisting with your needs, such as loaning a USB from the front desk. Ensuring our guests have everything they need for a pleasant stay is always our top priority.We hope to have the pleasure of welcoming you back again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

Response from Property: Dear coquerel, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn our services are up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.

Response from Property: Dear guest, Thank you very much for sharing your valuable stay experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location is up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.

Response from Property: Thank you very much for your kind review! We are very happy to hear that you were very satisfied with your stay at the hotel. Royal Rose Hotel has always been committed to providing the highest quality services and facilities to make travelers feel comfortable, relaxed and enjoyed. Your feedback inspires us to continue to provide better services and facilities, and we look forward to providing you with an excellent stay again!

Response from Property: Dear Chapychamp,Thank you very much for your positive feedback! We are delighted to learn that your stay at the Royal Rose Hotel was highly satisfying.The Royal Rose Hotel is committed to providing the highest quality of service and amenities to ensure guests feel comfortable, relaxed, and truly enjoy their stay. Your feedback motivates us to continue striving for excellence in both service and facilities. We look forward to the opportunity to provide you with another outstanding accommodation experience in the future!

Response from Property: Dear guest, thank you very much for your detailed review! We're glad you liked the scent of the hotel lobby, the attitude of the staff, and the clean and retro style of the room. Thank you very much for your affirmation of the space design. We have always strived to provide a comfortable environment. For small animals you encounter in the bathroom, we will further inspect and strengthen management to ensure the comfort and safety of all guests. We greatly appreciate your understanding and cooperation. We look forward to your coming again and let us provide you with a better accommodation experience! Thank you very much for your detailed review! We are delighted to hear that you enjoyed the fragrance in the lobby, the attitude of our staff, and the cleanliness and vintage style of your room. We appreciate your kind words about the design of the space , as we strive to provide a comfortable environment for our guests.Regarding the small creature you encountered in the bathroom, we will conduct further inspections and enhance our management to ensure the comfort and safety of all our guests. We truly appreciate your understanding and cooperation .We look forward to welcoming you back and providing you with an even better stay!

Response from Property: 親愛的Andrew Lo您好，感謝您的寶貴評論！我們很高興您喜歡我們飯店的地理位置以及周邊便利的餐廳，並且對我們的員工服務表示滿意。也很高興您喜歡大堂提供的免費點心，我們一直致力於提供更多貼心的小驚喜。關於退房時間的問題，我們設置11點作為退房時間，是為了讓我們的房務人員有足夠的時間進行全面清潔，以確保每位客人都能享受到乾淨舒適的環境。非常感謝您的理解，我們期待在未來有機會再次為您服務！