26/41 Moo. 5 Petchkasem Road, Khuekkhak, Phang Nga Province, 82220, ThailandView Hotel Details
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1 night
Bania Boutique House Guest Reviews
4.6/5
Great
5 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.7
Service4.4
Cleanliness4.7
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All reviews(5)
Positive reviews(4)
Reviews with photos/video(3)
Negative reviews(1)
Anonymous User
Double Room (with balcony)
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
It was a very good vacation. Good accommodation, spacious, complete equipment, lovely staff. Near the source of food Convenient travel
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Hetto
Double Room (with balcony)
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on Apr 19, 2024
Beautiful accommodation, clean, good location, not next to the beach. Located on the main road near the community, parking on the side of the road, complete equipment in the room.
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Jürgen
Double Room (with balcony)
Stayed in Jan 2024
Family
1 review
1.0/5
Posted on Jan 13, 2024
This hotel advertises free cancellation if you cancel up to 1 day in advance. But refuses to pay the money back, and the hotel doesn't want any children in the hotel, which I personally find very worrying if no children are wanted.
All in all, I would never book this hotel again. Disastrous service to customers.
Original TextTranslated by Google
Response from Property: To juergen eidmanPlease stop spreading lies and fake information. Sorry that we cannot give you a refund because cancellation 1 day before arrival is clearly against our policy. However, we still gave you a chance to get a full refund with medical proof or flight cancellation proof provided which we never received. We have asked for it many times. Instead, we got spammed with bad fake reviews from multiple accounts obviously from the same person on multiple platforms. We hope you understand that cancellation 1 day before arrival is extremely harmful to business in traveling or hospitality industry. Trip.com support has officially confirmed that your booking was processed as non-refundable. We also have to decline your offer "deleting all bad/fake comments on all platforms for full-refund". Again, we are not giving in to fake comments and blackmailing.