Hotel step Asakusa

Hotel step Asakusa Reviews

Hotel step Asakusa

3-chome-21-1 Higashikomagata, Sumida Ward, Tokyo, JapanView Hotel Details
Hotel step Asakusa
Hotel step AsakusaHotel step AsakusaHotel step Asakusa
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Hotel step Asakusa Guest Reviews

4.4/5
Very Good
15 review
Verified reviews
Location4.6
Amenities4.5
Service3.9
Cleanliness4.5
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All reviews(15)
Positive reviews(15)
Reviews with photos/video(3)
Easy to get around(8)
Convenient location(7)
N
402
Stayed in May 2024
Family
2 review
3.5/5
Posted on May 27, 2024
No elevator for 4th floor, carry heavy luggage quit terrible. Location is good near by the train, but I am always lost the way.
Guest User
402
Stayed in May 2024
Travel with friends
5 review
3.7/5
Posted on Jun 10, 2024
It was a nice place to stay in, very good location and very clean property. The only issue we faced was the stairs and the WiFi not working..
Marilyn Delos Reyes
102
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Closed to metro and subway.
Guest User
202
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Aug 13, 2024
It's only an 8-minute walk from the Skytree and very close to the Honjo Muzubashi subway station. The B&B is located in an alley so it's very quiet. There are many shops on the street in two minutes, which is very convenient. Although the interior is small, the facilities are complete. There is a washing machine, which is also very convenient. Our family of three sleeps in two double beds and sleeps very comfortably, but there is no way to open the luggage in the room. It's still a bit small for people who need a lot of space (the space is used to put two double beds). It should be noted that although the B&B has a 24-hour customer service hotline, you need to pay attention to get the room password by email in advance! ! ! We arrived at the door of the B&B on the evening flight that night, and found that there was no room password when we entered the room (thinking that there would be someone or further instructions when we arrived at the local area). Unfortunately, the mobile phone number could not dial the other party's customer service hotline in the local area for some reason. We cried on the spot, but no one responded. Fortunately, a kind passerby passed by in the middle of the night and helped us call, otherwise we would have to sleep on the street that night! ! ! In addition, it should be noted that the cleaning fee charged by the B&B is very expensive. I didn't pay attention when I booked it. After paying, I found out that the price was so different from what I saw at the beginning? After looking at the details, I found that the devil is in the details. Since the whole trip is self-service, those who care about hotel services need to consider more.
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yoyo_navy
202
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Although the room is not big, it is fully equipped with kitchen utensils for cooking and a washing machine and dryer. It is not a problem to stay for a week. The location is super convenient, less than five minutes walk to the subway entrance and less than ten minutes walk to the Tokyo Skytree.
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Yi chun
402
Stayed in Mar 2024
Family
1 review
3.2/5
Posted on Mar 4, 2024
The self-service check-in is completely unclear whether the check-in was successful. There is no online customer service staff, and the accommodation is not easy to find. If you want to push luggage, it is recommended to take a detour from the elevator at Exit A5 of Honjo Azumabashi or take part of the stairs from A0 There is an elevator at the exit. There is no elevator in this B&B. There is no elevator. There is no elevator. If you live on a high floor and have a lot of luggage, please consider whether you want to stay. Otherwise, it is very convenient to have a washing machine.
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Guest User
402
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Let’s talk about the advantages first: the room is not big, but it can accommodate 3 people without any problem. All necessary facilities are available. The hot room in the bathroom is particularly well designed, and you can also take a bath. Shower gel and shampoo are good. When I checked in, I found that the house was very clean. Spotless. The location is very good, just a 5-minute walk from Keikyu Honjo Azumabashi Station, and very close to the Skytree and Sensoji Temple. It is easy to get here from Narita Airport or Haneda Airport. The B&B is surrounded by locals, so it's very quiet to sleep at night. When walking nearby, you can also see well-grown flowers and ancient fish tanks. There are also disadvantages. 1. The self-service check-in machine has been unable to check in, but you can enter the room with the password given by the landlord. 2. If you don’t have slippers or toothbrushes, you need to bring your own or go to the 100-yen store near Sensoji Temple to buy them. 3. The stairs are very narrow, making it difficult to carry large boxes up and down. If you are bringing the elderly or children, you should book a room on the first floor. This hotel has a good value for money overall, and there are many convenience stores around. There is also a Japanese-style soba shop and izakaya nearby. You can also slowly appreciate the exterior design of the surrounding residents, and you will choose here again if you have the opportunity.
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6/7
Guest User
102
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 5, 2024
Good location from Narita Airport, good for moving around Tokyo. The building and facilities were clean and nice, but there was so much dust inside the accommodation (floor, table, window frame, etc.), so I cleaned every nook and cranny and unpacked as soon as I arrived. I think you need to put a lot of effort into cleaning.
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Jason Hong
101
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The service is satisfactory. The accommodation location and surrounding dining environment are very convenient. The room price is moderate and there are free hot spring facilities. There are also Chinese service staff. Overall, I am satisfied.
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Guest User
202
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Jul 3, 2024
The room is so small that I have no desire to stay in the room. Fortunately, I only stayed for two nights. It is close to Honjo Azumabashi Station. Hygiene: Acceptable. Facilities: No slippers, no toiletries. Service: No service, only emails with a very cold tone. Compared with the service of the civil hotel we stayed in Osaka, it is definitely a world of difference.
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Guest User
102
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Convenient transportation, clean facilities, and a good choice for accommodation
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Guest User
401
Stayed in May 2024
Family
1 review
3.7/5
Posted on May 6, 2024
If only at the moment of putting the correct address it took us to another place
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Guest User
401
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 15, 2024
Convenient transportation👍🏻 good environment
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Guest User
303
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Very convenient transportation, cost-effective
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topzhou
402
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The location is very good, close to the subway station
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