4-11 Shinogawamachi, Shinjuku City, Shinjuku Ward, Tokyo, 162-0814, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
VIA INN IIDABASHI KORAKUEN JR-West Group Guest Reviews
4.5/5
Great
510 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.5
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(510)
Positive reviews(502)
Reviews with photos/video(114)
Near shopping area(92)
Convenient for shopping(64)
Easy to get around(47)
Great value for money(37)
Quiet & comfortable(30)
Many dining options(13)
Friendly front desk staff(12)
Stayed multiple times(6)
Negative reviews(8)
TrotamundoUno
Double Room - Non-Smoking
Stayed in نوفمبر 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on 25 نوفمبر 2024
Clean, friendly staff, nice facilities, quiet at night & about a 15min walk from the metro.
I would return!
Response from Property: Thank you for staying in our hotel.And also thank you for reviewing us.We will be happy to serve you againHotel Via inn iidabashi kouraken
Guest User
Double Room - Non-Smoking
Stayed in أكتوبر 2024
Family
4 review
4.2/5
Very Good
Posted on 18 أكتوبر 2024
Conveniently located and proximate to both JR and Metro. Supermarket next door. Cleanliness is excellent. Good services.
6/10
Response from Property: Dear guestThank you very much for using Viainn Iidabashi Kourakuen .We are very happy to your satisfaction.The staff will do their best to make you satisfied when you use it next time.we look forward to seeing you againViainn Iidabasikourakuen Manager
kimY6976
Single Room - Smoking
Stayed in مايو 2024
Couples
1 review
4.7/5
Amazing
Posted on 21 مايو 2024
It's a nice hotel. Not so far from iidabashi station, got to walk abt 6-7min, consider convenient. Got luggage keeping service. It's clean in the room, just small in size. So far it is good.
Response from Property: Thank you very much for staying at Via Inn Iidabashi Korakuen.
We are very relieved to hear that you were satisfied with your stay.
We also have self-service lockers. You can use them before you depart or after your stay.
Please consider staying at Via Inn Iidabashi Korakuen again the next time you visit Tokyo.
All our staff look forward to welcoming you again.
Manager, Via Inn Iidabashi Korakuen
Renlord
Double Room - Non-Smoking
Stayed in نوفمبر 2024
Couples
3 review
4.5/5
Great
Posted on 10 نوفمبر 2024
Pretty close to Iidabashi Train Station which is a transportation hub consisting of many metro lines so its quite easy to get anywhere in Tokyo.
There's a supermarket right below the hotel, super convenient to get food/drinks. Also a nearby Daiso close to Exit B1, Iidabashi Station for some last minute household goods.
Response from Property: Dear RenlordThank you very much for using Viainn Iidabashi Kourakuen .We are very happy to your satisfaction.The staff will do their best to make you satisfied when you use it next time.Mr./Mrs. Renlord we look forward to seeing you again.
King Kurian
Double Room - Non-Smoking
Stayed in نوفمبر 2024
Couples
1 review
4.7/5
Amazing
Posted on 4 نوفمبر 2024
The hotel was good for value and we enjoyed that it was away from standard tourist hot spots. The staff were excellent with great service, particularly one reception staff member named Sherpa who was so helpful and kind. Would stay here again for a budget conscious tourist who likes the hotel to still be clean and meet needs.
Response from Property: Thank you for staying in our hotel.We are extremely glad that you had a wonderful stay.Again thank you for your kind words.We hope to serve you again.Hotel Via inn iidabashi kourakuen.
Guest User
Double Room - Smoking
Stayed in يونيو 2024
Couples
1 review
5.0/5
Outstanding
Posted on 2 يوليو 2024
The Nepalese man was so kind. It was amazing and left an unforgettable memory for me. I really appreciate it. If I go to Japan, I would like to visit this hotel again.
Response from Property: Thank you very much for staying at Via Inn Iidabashi Korakuen. We are very happy to read your words of praise. We will continue to strive to provide an even more satisfying hotel in the future, so please use our hotel again the next time you visit Japan. We look forward to welcoming you again.
Manager, Via Inn Iidabashi Korakuen
Harish
Double Room - Smoking
Stayed in مايو 2024
Family
2 review
3.7/5
Posted on 4 يونيو 2024
The location is good but the rooms are a bit small.. it's difficult to move around in the room even with 1 check-in luggage
Response from Property: Thank you very much for using Viainn Iidabashi Korakuen .Our hotel has a variety of room types, so please choose a larger room next time.If you have opportunity, we look forward to welcoming our hotel.Viainn iidabashi korakuen manager
Guest User
Single Room - Non-Smoking
Stayed in مايو 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on 3 يونيو 2024
The staff were incredibly helpful and friendly, making my stay very pleasant. Although my room was quite small, it was impeccably clean and equipped with all the essentials I needed. The overall experience was comfortable and satisfying.
Response from Property: Thank you very much for using Viainn Iidabashi Korakuen .We are very happy to your satisfaction.Our hotel has a various room types, so please choose a larger room next time.we look forward to seeing you again.Viainn Iidabashi Korakuen Manager
Steeve Chasse
Double Room - Non-Smoking
Stayed in مايو 2024
Couples
9 review
5.0/5
Outstanding
Posted on 1 يوليو 2024
The location was perfect. Room was clean and the value for the price was great.
This is the type of hotel I would probably book again while travelling to Tokyo.
Response from Property: Dear Steeve ChasseThank you very much for using Viainn Iidabashi Kourakuen .We are very happy to your satisfaction.The staff will do their best to make you satisfied when you use it next time.We look forward to seeing you again.Viainn Iidabashi Kourakuen Manager
Stephanie
Deluxe Single Room - Non-Smoking
Stayed in أبريل 2024
Couples
3 review
4.7/5
Amazing
Posted on 24 أبريل 2024
Nice modern building. Clean. Good service.
Breakfast is very simple so we skipped.
The first taxi took us to the wrong address so perhaps it’s helpful to use the button after booking to screenshot/print a guide for taxi.
Location is relatively pretty great. It’s a weee little far from trains, meaning they are not next to one out of the door within one block. It takes 8minutes or so to walk to one. But, if you are a walker, it’s pretty well located to spider into all directions for different attractions. We walked 20,000-30,000 steps everyday. Loved it.
Response from Property: Thank you very much for using Viainn Iidabashi Korakuen .We are very happy to your satisfaction.We sincerely accept the evaluation of our customers and we will work together with the staff to best to be a good hotel. we look forward to seeing you again.Viainn Iidabashi Korakuen Manager
Hei Lam
Double Room - Non-Smoking
Stayed in أبريل 2024
Couples
27 review
3.5/5
Posted on 20 أبريل 2024
Quite a distance to railway station and a bit far from JR station. Quite new and clean. Breakfast not many choices. No eggs, natto, yoghurt. Curry not so japanese style. Very nice pudding! Love it. Aeon next to the hotel. Very convenient. Room is spacious comparing to other chained hotels in japan. No free bottled water.
Response from Property: Dear Hei LamThank you very much for using Viainn Iidabashi Kourakuen .We sincerely accept the evaluation of our customers and we will work together with the staff to best to be a good hotel. Like you said for some of the guest feels about the distance too, sorry inconvenient. And we are happy to hear that you got good impression from our hotel you felt. We look forward to seeing you again.Viainn Iidabashi Kourakuen Manager
Guest User
Double Room - Non-Smoking
Stayed in مارس 2024
Family
1 review
5.0/5
Outstanding
Posted on 3 أبريل 2024
Excellent hotel in a good location. Best thing about this hotel is the staff. The reception staff are ever so helpful.
Mr Komine deserves special mention as he was very helpful during our check out and arranging to send our luggage to Osaka.
The hotel is very clean and in a very good location.
Response from Property: Thank you very much for using Viainn Iidabashi Korakuen .We are very happy to your satisfaction.The staff will do their best to make you satisfied when you use it next time.we look forward to seeing you again.
Guest User
Single Room - Smoking
Stayed in مارس 2024
Couples
3 review
3.0/5
Posted on 26 مارس 2024
I have never been in hotel like this, no toothbrushes, even the drink water is charged. The pillows is not clean and bed is not very comfortable. However, it’s not far from train station, is convenient for visitors.
Response from Property: Thank you very much for staying at Via Inn Iidabashi Korakuen.We apologize for any inconvenience caused due to the lack of cleaning of the bed etc. In addition, toothbrushes and other items are available for self-service in front of the elevator on the 1st floor, but we were not provided with sufficient information. Regarding water, please use the drinking water from the faucet in your room, or if you need bottled water, please purchase it from the vending machine on the 10th floor. We apologize once again for not being able to meet your wishes. We will improve the points that need improvement in the future and aim to become a more comfortable hotel. We look forward to your next visit.Via Inn Iidabashi Korakuen Manager
Jess Morales
Double Room - Non-Smoking
Stayed in فبراير 2024
Couples
1 review
5.0/5
Outstanding
Posted on 26 فبراير 2024
Excellent hotel, small but very well organized room. great cleaning! Very good location if you need to be close to the Tokyo Dome, there are many bars and restaurants nearby, we will definitely return soon!
Response from Property: Thank you very much for using Via Inn Iidabashi Korakuen.We are glad that you were satisfied. Thank you again for your many compliments.Tokyo Dome and Kagurazaka are also within walking distance, and Iidabashi Station is also conveniently accessible.We will continue to strive to be a better hotel in the future.We look forward to seeing you again.Via Inn Iidabashi Korakuen Manager
Guest User
Double Room - Non-Smoking
Stayed in يوليو 2023
Couples
6 review
4.5/5
Great
Posted on 3 سبتمبر 2023
The hotel is located a little abit far from the train station however their service and amenities make up for it. There is a supermarket just below the hotel.
Response from Property: Dear guestThank you very much for using Viainn Iidabashi Kourakuen .We are very happy to your satisfaction.The staff will do their best to make you satisfied when you use it next time.We look forward to seeing you again.Viainn Iidabashi Kourakuen Manager