Guest User
September 2, 2024
Black shop! Black shop! Black shop! The employee's attitude was extremely bad and he didn't understand English. I used my mobile phone to translate to him, but he still didn't understand and was just angry. We went to the lobby to complain. At that time, there was only one other female employee who said she was the manager, so my friend complained to him. The male employee took off his suit, picked up the sleeves of his shirt, and wanted to hit the guest. Later, my family picked up their mobile phones, and another friend who accompanied us to the hotel immediately called the police. Later, the police arrived and helped us mediate. The hotel said that we could not stay, but they did not. They will return the money to us because we were threatened and felt that they were *** and we did not stay in that hotel. Later, I read other reviews and saw other owners who said that the room smelled and they had to pay 60,000 yen in cash. It should be them. The trick! I will also complain to the head office via email because this hotel made our trip unpleasant! As someone who travels frequently, I have never encountered anything like this, and I will definitely pursue it to the end.
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