Hotel Villa Fontaine Grand Tokyo-Shiodome

Hotel Villa Fontaine Grand Tokyo-Shiodome Reviews

Hotel Villa Fontaine Grand Tokyo-Shiodome

Higashi-shinbashi 1-9-2, Minato Ward, Tokyo, 105-0021, JapanView Hotel Details
Hotel Villa Fontaine Grand Tokyo-Shiodome
Hotel Villa Fontaine Grand Tokyo-ShiodomeHotel Villa Fontaine Grand Tokyo-ShiodomeHotel Villa Fontaine Grand Tokyo-Shiodome
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Hotel Villa Fontaine Grand Tokyo-Shiodome Guest Reviews

4.6/5
Great
686 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(686)
Positive reviews(665)
Reviews with photos/video(162)
Convenient location(141)
Easy to get around(137)
Close to metro(62)
Delicious breakfast(30)
Friendly front desk staff(14)
Stayed multiple times(11)
Perfect for business trips(9)
Luggage delivery service(8)
Negative reviews(21)
Danny
Superior Queen Room For 3 People Non Smoking
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
There was a woman who spoke Spanish, Japanese, and English, who I did not get her name but she helped the Morales family with a smooth check and everyone was very welcoming. The hotel is near a train station making it easy to do some tourism around the city. It is also very convenient to have a convenient store along with a coffee shop in the same building. I’d highly recommend this location for your stay. 
Response from Property: Dear Danny, Thank you for your staying with us and posting review in your busy days. We are delighted tyo se you have scored perfectl on us, especially on service and location. Looking forward to seeing you again. Sincerely, Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
Sharyl holiday
Superior Queen Room For 3 People Non Smoking
Stayed in Mar 2024
Family
11 review
3.0/5
Posted on Apr 4, 2024
We stayed at the hotel for four nights in late March. The location is peaceful and within walking distance of Ginza and Shimbashi. It's also convenient to take a few stops to Aqua City. There aren't many restaurants in this area, so it's advisable to do some shopping or grab a meal before heading back to the hotel. The room provided can accommodate more than 3-4 people, but there is an additional charge of 3000 yen per person if you originally booked for two. There is a separate toilet and bathroom, allowing for a more leisurely shower experience. One drawback of the room was the insufficient storage space for clothes, as there weren't enough cabinets or space for hanging. Additionally, the view from the lower floors overlooked the backyard of the building. Overall, I would recommend this hotel if you're seeking a quiet evening after exploring crowded areas.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay. Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel. We will take your comments into consideration and strive to provide better service. We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.
Guest User
Renewal Superior Queen Room With Desk
Stayed in Mar 2024
Family
9 review
4.5/5
Great
Posted on Mar 28, 2024
I would highly recommend this hotel to anyone traveling to Tokyo. The proximity to Shimbashi Station makes it very convenient to get around Tokyo no matter where you want to go. There are plenty of dining and shopping options within walking distance. Best of all, the rooms are spacious, making it easy to relax after a long day of traveling. All the hotel staff were very friendly, especially Hernandez who was very sweet and helpful. If I come to Tokyo again, I will definitely stay at this hotel.
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very pleased to hear your high evaluation of our hotel's location. We will share your feedback with our staff and continue to strive to provide you with easy to understand information from the perspective of our guests.We will continue to value each and every one for your comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
Feichu
Renewal Deluxe Twin Room With Sofa For 3 People
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Aug 28, 2024
The hotel is next to a metro station and 10 mins walk from a JR station. It is convenient to go to shinjuku, Shibuya or daiba. There are vending machines and washing machines on the floor of room, so can buy drinks or beers at night. The staff are nice and helpful. During 5-7pm, free drinks available at lounge and that’s a good refreshment.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay. Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel. Also, thank you for your comment about Happy hour service. this seervice is loved by our guests. We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome. Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
doughnutdoodles
Superior Queen Room Non smoking
Stayed in Feb 2024
Couples
7 review
4.7/5
Amazing
Posted on Mar 24, 2024
Hotel location was good, directly next to the train station. Hassle free get to and fro hotel with luggages. There are also come food options within 5 mins walk (there is also a sheltered/underground walkway to connect to the train station and some restaurants close by (about 3-5 mins walk) so it's quite convenient. Rooms are slightly bigger (than usual Japan standards). Not a busy area so if you are looking for something more quiet and easy accessibly to trains (to get around the city and to Haneda airport).
Response from Property: Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
Guest User
Run Of House
Stayed in Jul 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jul 23, 2024
Staffs are friendly and nice. Hotel is clean with good air conditioning. Will go visit this hotel again next time in Tokyo
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay. We are relieved to hear that you had a comfortable stay. We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome. Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
johnswj90
Superior Twin Room
Stayed in Jan 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Jan 24, 2024
A very cozy and nice hotel located at the bustling Shiodome area. Breakfast is great as well.
Response from Property: Thank you very much! We will be glad if you visit us again!
Francisco
Deluxe Twin Room
Stayed in Jul 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Location is perfect, very close to Ginza but not so touristic. The room was nice and the service was awesome, very helpful and organized workers
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay. We are delighted to hear that you had a relaxing stay with us. We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome. Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
Guest User
Superior Queen Room With Sofa
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Very close to JR and subway lines connecting you to the heart of Tokyo. Underground walkway connecting the hotel to the train station was important when it rained or was very hot. 15-20 minute walk to the old Tsukiji fish market. About 15 minutes to Ginza on foot, too. Very safe all the way. Good restaurants nearby. Room was adequate for our needs (queen bed), window overlooking the rail corridor next door where you spot bullet trains every few minutes. Nice welcome drink happy hour in the bar lounge. Hotel has self laundry on site which was quite cheap and easy to use. All in all, a comfortable stay. Will probably come again.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo Shiodome. We would also like to thank you again for taking the time out of your busy schedule to share your thoughts on your stay. We are very pleased to receive your compliments on the access to our hotel. We were relieved to hear that you were satisfied with your stay. If you have the opportunity, please come to our hotel again. Hotel Villa Fontaine Grand Tokyo Shiodome Manager
khll
Superior King Room Non smoking
Stayed in Jul 2024
Family
4 review
3.5/5
Posted on Jul 9, 2024
Reasonable price, close to Shiodome station and around 10-12 mins walk to Shimbashi station. Limited shops around the hotel. The room is big compared to other hotels in Japan.
Response from Property: Dear Valued Guest, Thank you for staying at the Hotel Villa Fontaine Grand Tokyo Shiodome. It is always encouraging for our staff to receive our guests’ comments, which allows us to maintain and strive to improve the facilities we offer. We are sorry for the inconvenience with regard to food & beverage facility around the hotel. There are several shops called “Convenience store” in Japan to obtain food & beverage for 24 hours. The closest location is “Family Mart” that located 5 minutes walking distance from the hotel and credit card payment is available there. We do hope that we will have the opportunity to welcome you back someday. In the meantime, please do not hesitate to contact us for any further assistance. With kind regards, Hotel Villa Fontaine Grand Tokyo Shiodome Manager
David Stephane
Superior Twin Room on the Atrium Side
Stayed in Dec 2023
Business travelers
29 review
4.0/5
Very Good
Posted on Jan 6, 2024
This time we had one of the old rooms not renovated yet and the difference was striking with the renovated room… first there was a strong urine smell in the bathroom when we entered the room, then we discovered that some of the power outlets were broken (the only usb plug in the room and one of the power outlets). I signaled it to the staff but they said they couldn’t do anything about it… if you rent at VF Shiodome, make sure to have one of the renovated rooms. Besides that, the open bar happy hour from 5pm to 7pm is a nice offer for people present during that time slot.
Response from Property: Thank you very much for staying Hotel Villa Fontaine Grand Tokyo Shiodome.We appreciate your feedback regarding your stay.We are relieved to hear that you were able to spend a comfortable time.Constantly,we are striving to further improve our service. We look forward to serving you again.Hotel Villa Fontaine Grand Tokyo Shiodome Manager
GeJu
Superior Twin Room
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Just perfect. I was really happy with that hotel. I can strongly recommend even it is a bit expensive
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Grand Tokyo-Shiodome. We would also like to thank you for taking the time to send us your feedback regarding your stay.We are very pleased to hear that you had a relaxing stay. Your kind words will encourage all of our staff to continue to strive to improve our service.We will continue to value each and every comment from our customers and strive to improve our service, so we hope you will use our hotel again the next time you are in the area.Manager, Hotel Villa Fontaine Grand Tokyo-Shiodome
Guest User
Deluxe Twin Room With Sofa For 4 Persons
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Lovely staff and great location - close to a station and a 20 minute walk from shopping in Ginza
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay. We are very grateful for your kind words of praise for our staff. Encouraged by your kind words, we will continue to strive to improve our services. And also, we are very pleased to hear your high evaluation of our hotel's location. We will share your feedback with our staff and continue to strive to provide you with easy-to-understand information from the perspective of our guests. We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome. Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
abs898
Superior Queen Room For 3 People Non Smoking
Stayed in May 2024
Couples
6 review
4.2/5
Very Good
Posted on Jun 9, 2024
The room and bathroom were a bit rundown, but overall, the hotel was worth the money we spent on it. The room was a standard Japanese size, so it was on the smaller side. There was a lingering smell of smoke from the air conditioning, even though we were on a non-smoking floor/room. Overall, it was a good bargain. The hotel is close to public transport (just above one of the lines) and they offer free unlimited drinks at the bar every day at no extra cost.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay. While we are very pleased to have received a high evaluation for the amplitude, we apologize for any discomfort caused by the air conditioning. We will continue to make every effort to make your stay more comfortable based on your valuable feedback.
Guest User
Renewal Superior Queen Room With Desk
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Had a great stay here with my wife! Located in the business district of Tokyo, and easily accessible from Shimbashi (10 min walk) and Shiodome (2 min walk). Also a 15-20 min walk from Ginza district for your shopping needs. Was very satisfied with the amenities provided. Washing and vending machines (need to pay), and microwave was available on certain floors. There was also a small gym near the lobby (don’t expect too much though). Service was very good too, you can enjoy some drinks and snacks at the lobby lounge from 5-7pm daily. Highly recommended for anyone wanting to stay in the Ginza/Shiodome district, and would definitely stay here when I visit Tokyo again!
Response from Property: Dear Mr./ Ms. Guest, Thank you for staying at Hotel Villa Fontaine Tokyo Grand Shiodome. Thank you for posting a nice review. We are really glad to hear your opinion. We are going to share it with our staffs. We are looking forward to seeing you again. Best regards, Hotel Villa Fontaine Tokyo Grand Shiodome Manager