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5 star

Mandarin Oriental, Tokyo
4.6/573 Reviews

Mandarin Oriental, Tokyo

Tokyo Station/Nihonbashi Tokyo|2.08km from Mataro Doll Showroom

Latest booking 6 hrs ago

For various reasons we had to extend our stay by another night and were pleased to do so. It allowed us to experience K’shiki restaurant as well as Tapas Molecular Bar which we were already booked into. Osamu Okazaki ensured that our check in went extremely smoothly and offered services which made us feel very welcomed. He really did relieve the stress that had been caused by the day’s events. The room was magnificent and allowed us to totally unwind. The hotel is close enough to places of interest to fill your time if needs be. The restaurants were exceptional. K’shiki with it’s vague nod towards italian cuisine was exceptional. We chose Chef’s Dinner Menu and each course was interesting and surprising. Service was exceptional. Tapas Molecular Bar is one of those restaurants which is really special in the world. It’s hard to write a review without ruining the surprises. Suffice to say with only seating for eight you really do need to consider your reservation well in advance. Chef Kento Ushikubo is as talented as it gets. His food is intense in taste, creative and in many cases just baffling. He could almost be a member of the Magic Circle with the illusions he creates. One of the most thoughtful and considerate people I have met, and meet him you do because he is with you preparing everything throughout the meal, you just wanted to applaud with a standing ovation at the end. He made it particularly special for our wedding anniversaries and I can’t say how because it would spoil another illusion. I was just staggered that with all our experience of eating throughout the world we were introduced to new experiences. Spoiler alert; I cannot believe his ‘powdered ice cream’ has not been ‘borrowed’ by other chefs. Sadly, unless we manage to return, some of those experiences will be a once in a lifetime event. Thank you for a memorable evening
HOSHINOYA Tokyo
4.7/579 Reviews

HOSHINOYA Tokyo

Tokyo Station/Nihonbashi Tokyo|2.21km from Mataro Doll Showroom
I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

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Four Seasons Hotel Tokyo at Otemachi
4.7/553 Reviews

Four Seasons Hotel Tokyo at Otemachi

Tokyo Station/Nihonbashi Tokyo|2.26km from Mataro Doll Showroom
I am lucky enough to stay at a high-end hotel once or twice per year. Let me start by saying I am indifferent between most high-end chains and standard Westins/Marriotts/Hiltons, etc. Four Seasons hotels are different--you can always see and feel what you are paying for. The new Four Seasons at Otemachi exemplifies this. Needless to say, the public spaces and rooms are beautiful. Both the design and execution of the design are magnificent. If you are a connaisseur of construction quality, you will see what I mean. In terms of fit and finish, it is to a building what a Lexus is to a car. More important than the physical space, though, is the staff. Within a day of being here, it seemed to be that everyone knew who I was (so behave yourself, because you don't want to develop a bad reputation here). I ate breakfast (it comes with the room) here, as well as one lunch in the Italian restaurant and one dinner at the bar. The food, while generally not Japanese per se, had Japanese flair. The smoked salmon in my first-day breakfast salad was special, as was the veal salad and turbot with edamame pure' I had for lunch. The Japanese breakfast featured cod marinated in miso, which is something I enjoy, and it did not disappoint. The Waygu burger I had for dinner was better than fine but didn't quite match my favorite in Los Angeles, which is the burger at the bar of Cut. The waitstaff was attentive without hovering, and the bartender, Keith Motsi, was named the best bartender in Asia last year. I am not surprised. He won me with his familiarity of Hemingway's drinking habits, and his perfectly executed, bone dry, stirred martini (he rinses both the carafe and glass with vermouth before pouring in the gin). The pool is stunning, although I am mildly disappointed that it has no deep end. Alas, shallow pools seem to be the way it is with all hotels these days. New hotels usually have to go through a shakedown period before they find their footing, and it was pretty clear to me the Otemachi Four Seasons is already well grounded. Currently, it is expensive, but not crazy expensive. I wish them much success.

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Top rated hotels in Tokyo

Searching for hotels near Mataro Doll Showroom? Compare room rates and reviews to find your ideal stay.
R&B Hotel Ueno Hirokoji
4.5/5104 Reviews
Ueno/Asakusa
The room has been renewed and is clean, and it is good because it has everything you need. The desk is also easy to use and is convenient for a little work. The bed mattress is comfortable to sleep in, and the pillows can be selected according to your physical condition, so I am grateful. The power supply is also in a position where it is easy to use and is easy to use. I think it's good without waste because you can choose and bring amenities from the side of the front desk. Breakfast is also 々, I think it's just right. The location is also convenient and is good for transportation, eating, shopping and sightseeing. Thank you for not being too noisy at night. The bathroom and toilet are clean and the shower is nice. However, he should be careful as the toilet is small because it is a unit.
Hotel Monday Premium Ueno Okachimachi
4.4/5168 Reviews
Ueno/Asakusa
The location is very good. About 1 minute walk from the exit of Nakagotomachi Station A1 of Hibiya Line, I saw the building in front of me as soon as I went up the stairs and arrived without hesitation. There was no problem with dinner because there was a color 々 and a restaurant near the hotel during my stay. I used it for my mother, sister and three people, but the room was large, the toilet and bath were separate 々, the mini kitchen was attached and I used it comfortably. There was no noise in other rooms during the stay. The shower (mirable) in the bath was comfortable and I took a bath twice !! The receptionist and housekeeper staff also greeted me properly. It was a nice hotel overall. I would like to use it with my master this time.
Super Hotel Ueno-Okachimachi
4.3/567 Reviews
Ueno/Asakusa
Wow, this location is amazing. There are several subways. Japan’s subways are really developed. You can go to Akihabara by subway or by walking. It’s not far from the exhibition area. There are a lot of places to eat and drink downstairs.
Cha-AN Hotel Ueno
3.9/54 Reviews
Ueno/Asakusa
Room big , bed is so awesome so comfortable, the location a bit complicated in small block walk 10-15 mins to Ueno station . But it like Air b n b no staffs or reception to help ask for information. U have to email to contact hotel.
Monday Apart Premium Ueno Okachimachi
4.7/556 Reviews
Ueno/Asakusa
Staying in a hotel is a common accommodation option for both tourism and business trips. I believe that there are many benefits to staying in a hotel. Firstly, hotels provide a safe and comfortable living environment. Hotels usually have professional security personnel and safety facilities that can guarantee the safety of guests. In addition, hotel rooms are usually beautifully decorated, well-equipped, with comfortable beds, and guests can get enough rest and relaxation here. Secondly, hotels provide convenient services. Hotels usually have a 24-hour front desk service, and guests can contact hotel staff at any time for assistance. Hotels also offer a variety of services, such as dining, laundry, and car calling, making it convenient for guests' daily life. Lastly, staying in a hotel is also a social experience. In a hotel, guests can meet people from different places and backgrounds, exchange travel, business, and other experiences and insights, and enrich their social circles. In conclusion, staying in a hotel is a comfortable, convenient, and safe accommodation option suitable for various travel needs.
Section L Ueno-Hirokoji
4.7/510 Reviews
Ueno/Asakusa
A 9-story building with three guest rooms on the first floor and a suite on the top floor. Location: Excellent! Room: The size is comfortable and the layout is very reasonable! Service: There is no room service. There is a front desk from 8 a.m. to 8 p.m. They are very polite and can provide all kinds of help. In fact, it is a serviced apartment. It is located in a busy city but very quiet. I will still stay here next time I go to Tokyo. There are many restaurants in the surrounding area, and there are various exhibition halls and zoos in Nagano Park within an 8-minute walk. The transportation to the airport is convenient and can be reached in 50 minutes. Very positive!

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