calle 3 poniente, Calle 12 Sur entre, Tulum, Quintana Roo, 77780, MexicoView Hotel Details
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The Panoramic by Xperience Hotels Guest Reviews
4.5/5
Great
6 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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Positive reviews(6)
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Guest User
Stayed in Jan 2022
Couples
5.0/5
Outstanding
Posted on Jan 10, 2022
Such a wonderful stay and overall experience. Perfect stay to be in downtown Tulum and a bang for your buck. Our hotel manager was very responsive and attentive of all of our needs. Unfortunately, our private pool got dirty from the rain, but she quickly cleaned it and was ready in a few hours. Even simple as needing more pillows. Our room was super clean and loved how their cleaning staff would come everyday to clean the floors and re-make the bed. Since the floors would get dirty from our shoes and such. Oh and they would set new towels for us as well. Truly grateful for the free parking. And there’s usually available parking. However… PLEASE KEEP IN MIND about the roads. They are really super bad and terrible to drive in with deep potholes but we managed. Just drive super slow and careful especially during the rain. I wouldn’t recommend to drive late at night since it may be a little too hard to see. Check in was super easy and quick. The front desk will check for your reservation and then will connect you to speak with their manager or whoever your rental manager is. Our manager gave us tips and offered to help schedule restaurant reservations or beach reservations in the popular Tulum area which is by the beach. The Location was only about 5-10 minutes from the main downtown Tulum area. I would say 10 minutes because we would drive very slow due to the roads. There is also a taco stand down the street which is only about a 5 minute walk. Lastly, the amenities… the pool was seriously breathtaking. Haven’t seen a circular shaped pool like that with such an astonishing view. We saw there was a small gym but we didn’t have the time to use it but at least it’s an option. We would highly recommend this beautiful stay and we would definitely come stay again. I would highly recommend to stay in downtown Tulum than the main Tulum road by the beach. Save money and just rent a car. Best way to visit all of the fun cenotes and different areas of Tulum.
Response from Property: Dear Ambassador Infinite thanks for taking the time to dedicate this excellent comment to us and that I thoroughly enjoyed during your visit; knowing that in every way he perceived the services and attention of our Devotees to Hospitality. We are more than happy to know that your stay was more than an experience We will be waiting for your next visit Sincerely Julio Medina Management
Guest User
Stayed in Jan 2022
Couples
5.0/5
Outstanding
Posted on Jan 4, 2022
Excellent place to visit, concierge was super accommodating with everything from ordering taxis for us to assisting in ordering alcohol for us. Pool is great, private pool on our balcony/roof was even better. This is a must stay. Leave the kids at home 😊
Response from Property: Dear Ambassador Thanks for the amazing review and for mentioning our impeccable service! We are equally thrilled you loved your room and the service quality that distinguish our brand. We hope you stay with us again soon! Sinserely Julio Medina Manager
Guest User
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 22, 2024
Excelente hotel para ir en familia 100porciento recomendado.la piscina con una bella vista,muy bien ubicado en la veleta lugar bien tranquilo en Tulum.Se los recomiendo para ir en familia y si son amantes de la tranquilidad y el descanso .
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Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 29, 2023
Excelente, regresaré pronto, todo de maravilla, todos muy atentos, muy limpio, excelente servicio,. Nuestra estadía fue muy placentera y agradable en todo momento, el personal siempre muy atento siempre anticipándose 💗
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Guest User
Stayed in Jan 2022
Couples
5.0/5
Outstanding
Posted on Jan 30, 2022
Haciendo a un lado su piscina circular que eclipsa cualquier comentario, este alojamiento es de ensueño. El edificio es hermoso, moderno y funcional. Las habitaciones igualmente bellas y con electrodomésticos nuevos y de primeras marcas. Mucha vegetación y buena atención. Lo único que podría criticar es el tema del parking. Los vehículos quedan en la acera y no hay tantos lugares disponibles. A tener en cuenta que para llegar (si van en auto) hay que atravesar unos 100 metros de calle de tierra con - literalmente hablando - cráteres gigantescos. Muy buena relación calidad/precio.
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Response from Property: Estimado Embajador Gracias por su excelente comentario de su estancia con nosotros, estamos felices de saber que disfruto amplia mente de las instalaciones y en especia de la alberca que se caracteriza por sus 360° donde puede disfrutar de los mejores atardeceres en tulum. Estaremos atentos a su segunda visita Atentamente Julio Medina Gerencia
Guest User
Stayed in Jan 2022
Family
5.0/5
Outstanding
Posted on Jan 26, 2022
Encantador hotel con hermosa vista en la azotea y piscina, ¡muy agradecido con Salim por ayudarme con cualquier pregunta! Recomiendo este lugar para canas, cafetería a poca distancia. volveré de nuevo
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Response from Property: Estimado Embajador Mil gracias por su excelente comentario, es para nosotros un placer saber que su estancia fue de lo mejor y que la atención de nuestros Devotos a la Hospitalidad fue unica. La esperamos en su próxima visita Atentamente Julio Medina Gerencia