Guest User
November 8, 2024
I rented a suite with a jacuzzi.
1. When I first entered the hotel, I really didn't like the administrator and his friend or maybe employee either. They were not very polite and somehow looked suspicious.
We entered the room.
The stuffy, damp, damp air hits your nose. It feels like you've entered a hammam.
It's pretty clean inside, but in some places you can see that the room has been "lived in".
And despite the fact that it's a suite, there are no toothbrushes and just a bottle of drinking water (so as not to drink from the tap). Although in the hotel where we stayed before, twice as cheap, a regular room, there was a 1.5 liter bottle.
It was very cold in the room.
We went to the administrator, I asked him to somehow make it warmer (he doesn't know English at all, we used a translator). He somehow chuckled discontentedly, grumbled something and said that he would do it, and he did. After 40 minutes the room became warm)
I also asked for drinking water.
He said that they didn't have any, and if necessary, we could buy a small 0.5 l bottle in the minibar.
There are no windows in the room, and the ventilation in the bathroom is broken, so it's very stuffy.
After 30 minutes in the room, we smelled a strong cigarette smell.
I opened the door, and it turned out that the administrator and his friend were smoking right next to me, because they have a "smoking area" there. When I said that we were drawn to the room, they answered very rudely.. "we have a smoking area here, what do you want, go to your room".
We decided to take a jacuzzi.
And it turned out to be broken. We called the administrator, he poked and poked, and said.. oh, sorry, it's not working.
This was the last straw and I asked to speak to the boss. They connected me with someone, I started asking what was going on there.
To all my complaints, I was rudely answered, and told that... "boy, calm down and go to sleep, we can't help you now, if you want, leave."
True, a couple of minutes later the administrator brought two 0.5 bottles of drinking water, and another 20 minutes later a bottle of wine and glasses, "as an apology", but we did not take them, because we do not drink.
In the morning it turned out that the breakfast here is very meager. Very little and not filling. For two, about a quarter of a tomato, a quarter of a cucumber, an omelet of 2 eggs, 5 pieces of bread, 4 pieces of three types of cheese and a couple of jams.
For example, in another hotel, where we stayed for much less money, in a regular room, there was a real buffet and very polite, wonderful staff.
Conclusion:
Very rude and dissatisfied, unfriendly employees (in the kitchen, by the way, and another admin the next day too. Apparently this is their thing).
The services provided are so-so.
You can only stay for one night, because sleeping in a cave is not very comfortable, and it is more of an attraction.
Original TextTranslation provided by Google