Constance
April 14, 2024
This hotel noted that it did not have a front desk. We were required to contact the hotel the day before our arrival. We attempted to contact the hotel using the phone # that was listed but it did not work. I called ******* and they also were unable to reach the hotel. After spending about 1 ½ hours on the phone with *******, they were finally able to reach the hotel by email. I was required to pay the Tourist Tax up front (note that the Tourist Tax is supposed to be paid at the end of the stay]. They charged us E40, but based on their doc, we should only been 18 euros for a 6 nt stay. Apparently, the extra euros charged were for electricity, water & final cleaning. We knew the hotel had no lift, but the photos showed a fridge and coffee maker in the room.. When we arrived, we discovered that you had to climb 37 steps. This was not noted anywhere on their description. The curtains were dirty, the furniture was dusty - not fresh and clean like the pictures. There was no coffee maker in the room and the fridge did not work. The bed was lumpy, the sheets were scratchy.The night before check out, we recved an email saying that we were req to remove the trash and deliver it to a drop off location. I have never stayed in a place where I had to remove the trash. The only thing I can say is that this hotel was located in a great area, close to everything. Other than that….stay away from this place. It was extremely dirty.