Hotels Near Pembroke Manor House in Virginia Beach

Bed frames were dusty when the mattress slide a bit . But the rest was good

I love everything about this hotel except for the hidden charges that we paid upon checking out. But anyway, my family and I enjoyed our stay very much so it’s no big deal.

It's very near by the beach. The hotel is around with good restaurants. The location is convenient. The staff is very friendly and helpful. Strongly recommend!

My daughters favorite hotel on the beach - and the extra amenities for families allows me to work from the hotel if necessary - while my munchkin still has fun.. she loves the kids club even at 10 y/o and the private mini movie theater because she can go ”by herself” since I am only a few feet away. The indoor lazy river pool is a huge hit - and clean and maintained. The outdoor pool is BEACHFRONT..almost in the sand its so well located.The few times we have stayed there the staff was always above and beyond helpful. Downfalls - The A/C units could use an upgrade and the breakfast spot needs some decor upgrades but the food is REAL (not ”pretend scrambled eggs” ) and well prepared and service is good. I wouldn't consider it a ”Luxury” hotel and the seasonal prices are equal to the fancy competitors but I guess that depends on how you define luxury - my daughter would choose this hotel over the new Hilton without question.

The pool area is great, kiddie pool, indoor pool and outdoor pool with a bar (very priced drinks but good food). Overnight someone above vomited down hitting the railing and spraying our patio. It took 3 calls with promises of sending someone up and 7 hrs before anyone came. I eventually called corporate Hilton and then someone came. Found a used a q tip under the bedroom chair and a few barettes and toys in the pull out sofa. No top sheets or bottom sheets for sofa. The location is great, not far from Neptune Park. I’d be uneasy staying again given the cleaning issues. The front desk staff at check out was nice enough to waive resort fees when I told her that it was so long to have the patio cleaned.

The location of the hotel is excellent, parking is convenient, and the sea view is invincible. The living room and bedroom of the suite are separated for easy sea view and rest. You can sit in the living room and watch the sea, or you can go to the balcony to see the wider sea. It is worth mentioning that the balcony windows are very soundproof. Breakfast is also very good. If the air conditioning sound is a little smaller, the wireless network effect is better, it is perfect.

The hotel itself was CLEAN! From the lobby to the breakfast area to the lobby to our room, it was just clean. It was so refreshing to see the hotel so cared for. Our room was spotless, I always take wipes to clean hotel rooms we stay in, I will admit this is the first hotel I did not find dirt. The breakfast was different everyday of the week, each day there were ate least three hot choices, fresh waffles, and tons of regular fare like cereal, boiled eggs, yogurt etc. The staff was amazing. I did not talk to the front desk much, but the staff at breakfast and our room attendant were very nice. We ordered pizza one night and sat in the expanded lobby area, fun. And the pool was nice sized. I read in some of the reviews prior to leaving that the hotel was older. Maybe, but I saw nothing that was not nice, clean and in perfect shape. The location was right on the boardwalk beach, with a shower for our feet right outside the front door, great location. We will definatly stay here again.

Awesome hotel!! This will be our new hotel for our yearly trips to Virginia Beach. Hotel and room were very nice and clean and breakfast was fantastic!! Pic is our view from our balcony!

Let me say this is my 3rd vacation here and the WORST. WE drove 9 hours for this trip ! I booked a one bedroom suite and paid a premium for it. Sadly I had more cons than pro's. Here we go.... I KNOW its post-covid and things are different BUT--it does NOT give a hotel ”carte blanche” to give you horrible service. Con's: 1. WE checked in and noticed no chair on oceanfront balcony, I called 4 times in 12 hours and had to wait 24 hours to get one. 2. The furniture in the one bed room suite. We had a couch with chaise, 4 chair dinette--the couch with build in chaise you sank to the floor. It was AWEFUL. It hurt our backs and it was not comfortable at all(it was very old, used and saggy). A couch found on a curb in front of a frat house would be more comfy. I will say the two queen beds were very comfy. 3. The Room--We had to clean our rooms, empty the trash, put our dirty towels in a basket outside our room, request our towels-trash can liners, shampoo. We also had to VACUUM THE ROOM OURSELVES. I requested our room swept after 3 days and after 3 or 4 requests and RUNNING after a maintenance man did I get a vacuum. It was handed to me--(I had called front desk multiple times, never did anyone come)-so I swept my suite myself. 4, Our room was adjacent the ice machine and there was a tall trash can there. Many rooms dumped their trash bags there and once can was filled they put it on the floor. I called front desk AGAIN 3/4 times over 2 days. Finally on the 4 th day it was emptied. 5. Front Desk. Towards the end of my stay, I walked to the front desk and there was an employee roll her eyes when she saw me coming--maybe it was because she was very visibly pregnant ?? There was a nice man there--and he tried, he name was ”Damon”? 6. Laundry Room on 6th Floor. There was TONS AND I MEAN TONS of lint, dryer sheets and trash on the floor. There was a trash can in the laundry but am not sure why floor was filthy with trash. Pros: People this hotel has the best out door pool in Virginia Beach. Its always clean and it has a hot tub, plenty of umbrellas and chairs. The staff outside were very nice, and accommadating. The bar drinks were awesome and priced reasonable. Also the food at the bar was very good. Breakfast was not bad. It had low fat items. Only complaint here my daughter loves peanut butter toast--this Hotel had no peanut butter and no bread to toast. So we bought bread and peanut butter at the local store. Hotel grounds was clean as was garage, and common areas. Maybe the person running the pool should run the hotel? Sadly I won't be back. I may never return to a Marriott property again after this. If I am going to pay what I paid for this vacation, I will rent a VBRO for I got no pampering, no service inside, and it felt like I was a maid for a week.

I wanted to start by saying “how come nobody picks up their toll free number or even their regular line?” Maybe because I’m calling from Canada?!? And they don’t want my business?! or under new mgmt?!?Anyway I booked through their website and Thank God it was successful. This is our 4th visit here in the same place, Schooner Inn Virginia Beach… we love the area it’s quite and it’s near fishing spot (no need to pay unlike in the pier) But this visit was totally different since there was an event East Coast Surfing Championship and some Oceanfront Concert a lot of people around the area but it’s all good. My kids really had a blast after all this was a trip planned even before Covid hits, we waited for the borders to open. Now about the hotel… I would’ve given this hotel a 5 to 4 stars because of the disappointment about calling their front desk even my phone in our room doesn’t work, good thing I have roaming so I can call within the area. From 4 to 3 stars… kitchenette needs new utensils and some serious cleaning, vents, toilet seats and paints. I pretty sure the housekeeping people are doing the best they can and the one who’s in charge on our floor she’s very nice always asking if we need anything. Lastly… I don’t mind the smell of **** (I’m frm Canada thats normal) but within the elevator with kids around I mean c’mmon atleast have some air freshner. We’re still coming back for sure and I hope by then some stuff are updated and they’ll pick up their phones.