Guest User
October 4, 2022
Disappointing!
I've always been a fan of Senac's school hotels.
Perhaps after the pandemic, the quality of products and services had to be "forgotten" for a new market reality to be met.
Although the service was always friendly, we experienced some constraints such as: the maid knocking on our door at 7:30 in the morning, refusal to reserve a table for feijoada and when we arrived there was a reserved table that we could only occupy after calling a supervisor, quality of service breakfast equivalent to a 2-star hotel and refusal to grant 2 hours of late check-out even if there is no reservation for the same apartment on that date.
Anyway, I hope to have another opportunity to experience the glamor that the hotel once had with the quality of service compatible with the amounts charged.
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