Geni Nascimento
July 4, 2022
At the time of Checkin, they did not find my reservation, even though I insisted on passing the reservation code that I had received, I explained that I had called the hotel days before to confirm my reservation and the person confirmed it.
After about 10 minutes of waiting, the person in charge found the reservation.
She was a little rude when she said that the hotel does not confirm reservations over the phone... Anyway, as I had gone on this trip to participate in a competition, I didn't want to bother with that. I just wanted to arrive and settle down.
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