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September 20, 2024
I checked into the hotel on 18.09.24 and there was an unpleasant supply right at the entrance. The renovation is quite old. The common areas are all dirty, the contingent is also like a hostel for the homeless. The linen on the bed makes me doubt that someone changed it. They lifted the mattress, which is all in a lump, it is impossible to sleep. Everything under the mattress is covered in piss. There is no division into female and male in the capsules, they can put a man next to you. The administrator does not monitor the order, he selectively answers the phone. Visitors who check in to him move out after a couple of hours due to the impossibility of normal stay in the rooms, even family ones. I checked out the same evening, but paid in advance for 2 nights, did not receive a refund for one night, since I used a third-party site, and not through them. There was a good reason to check out, in addition to the terrible conditions of the hotel itself. I felt indifference to obvious complaints about the administrator. I do not recommend this hotel for any money. The location is great, but that's it. The carpet in the showers has never been lifted, there are black hairs everywhere. The cleaner clearly doesn't do her job. Apart from the appearance that she was ironing the linen, even the floors near the capsules were dirty as if no one had gone over them with a rag all week. It's not a small thing for them to need an employee. At the very least, questions to the management about the quality of services and hiring one cleaning staff, which is clearly not enough for such an area. And also questions about the inflated reviews and extortion to give a good rating from the admin upon check-in, but the question is why give you good reviews? I don't see them, even as a transit I wouldn't stay if I saw the hotel itself with my own eyes. There are much better capsule hotels in the city with good and clean repairs, clean and white linen, and not like yours, as if they took their own from home. And for the sake of decency, such hotels have sectors separating men's and women's. There is no air conditioner near the beds and because of this it is very stuffy in the capsule and also the exhaust fan hums loudly and is of little use. The rags on the floor near the showers should also be replaced with normal ones for the sake of decency. In general and as a whole the picture is terrible, fortunately I did not have to spend the night in this hell.
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