Guest User
November 20, 2024
This Marriott Hotel has the worst service awareness. When encountering problems, they just shirk responsibility and have no attitude to solve the problem. There is a protruding water pipe on the top of the underground garage, and there is no obvious sign around the parking space, which caused the car trunk to hit the water pipe and the paint to fall off. There is such a protruding water pipe in a single location, and it is so dark, shouldn’t there be a good sign? Even if the water pipe is wrapped with some insulation cotton, the problem can be avoided. When there is a problem, the hotel manager and staff will only shirk responsibility and play tricks. This attitude is not worthy of a five-star hotel.
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