3-Star Hotels in West Palm Beach

I'm a Bonvoy Gold member, so I say in many Marriott hotels. The Courtyards are definitely not my favorite, but this one had the right location. On the good side, check-in was easy, the hall carpets are clean and good looking, my room was clean and quiet, and I had a good night's sleep. On the bad side, there is no microwave in the room. There is one located by the front desk in the little out cove where you can purchase meals, but you would have to do all your food heating there. What about if you brought in food from the outside? What a hassle that would be. Why can't there be a microwave in each room? My room had absolutely no decorative items such as pictures, wall hangings, or anything else on the walls. The walls were clean and nicely painted, but you got the feeling you were in some hostel. Of course, there isn't any safe in the room. That seems to be a common Courtyard ”attribute”. The shower was another problem. The shower has two wire racks right in the corner next to the shower head. My wife was washing her hair and cut her arm on the top wire soap rack. I'll show a picture of the rack. The shower has body wash, conditioner and shampoo containers, but who can read which is which when your glasses are removed, and your face is wet? Why can't there be a big ”B”, ”C”, and ”S” in large, white lettering? Would I stay here again? Yes, but only because of the convenient location.

Had a good time, most American hotels are not a high quality compared to the European and middle eastern hotels where we spend most our time. However the service was pretty good, even if none of the employees had a degree in hospitality like most EU hotel staff has. Great value for money and friendly staff.

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

This hotel is not big, there is only a small lake at the door, and the room facilities are very old. It is very convenient to have a shopping mall similar to an outlet nearby. There are restaurants and supermarkets in the shopping mall. But the overall feeling is not that safe. At 12 o'clock in the evening, the smelly man in the next room beats his wife, and the wife screams all kinds of screams, and no one cares when he hears all kinds of banging sounds. It feels like the woman is about to be beaten to death. Our language is not good. He dared not open the door and waited with the sofa against the door. Fortunately, someone knocked on the door for about half an hour and took the woman away. From time to time, he heard the verbal abuse from the man. This was the most terrible experience of this trip. I didn't see the hotel with security, and the hotel parking lot was open. The room can be used for cooking, there is a washing machine in the room, and the sofa does not seem to be opened as a bed.

The stay was great. You can't hear the planes, it was very clean and the bed is very comfortable. Don't expect much for breakfast, they didn't have fruit, orange juice, pancakes or eggs. I had a bagel and my boyfriend had a waffle, but those were good. I would go back there!

I had a two-night stay at this hotel and I enjoyed it. The hotel is in a good location. Although it is not super, super close, you can easily walk to the beach. The food options are a bit limited but also good. If you’re looking for a super busy hotel to chat and/or meet others at the bar, it’s not the place. But this Hyatt it is definitely sufficient, comfortable, clean, and ultimately satisfying.

Everything was wonderful. I told the girls at the desk that I would tell the world about my experience there after I check out. It was an extremely nice experience. Updated. Front desk staff was very friendly and accommodating but I have to give a special shout out to Shameka and Michele!!!! I will definitely book here again the next time I’m in west palm beach

This hotel is a hidden gem! I think it must be relatively new because it is impeccably Mai yes. The staff is super friendly And will do their best to make you happy. I had Melanie bring me a fresh cup of coffee at breakfast because she had just brewed it, and the front desk employee gave me another check after I checked out when I realized my flight was an hour later tha am I thought so I could hang out by the pool until I had to go. And the gym area is awesome. Great room, great restaurant, great staff and great amet.

The hotel is recently remodeled and looks incredible. The space is designed nicely. The staff at the reception are welcoming, professional, and helpful. Special thanks to Mindy Cruz, who wasn't just helpful but went above and beyond, and was proactive in helping with my reservation. Things like this make me want to keep coming back to this nice hotel.

In all fairness, the hotel is still good, but there is a flaw. It can be called fraudulent propaganda if it is more serious: it is clear when booking that there is a free airport shuttle bus. But when I got to the Palm Beach airport, I called and told you directly that I didn't.