Hotel Mercure Wroclaw Centrum

Hotel Mercure Wroclaw Centrum Reviews

Hotel Mercure Wroclaw Centrum

plac Dominikański 1, Wroclaw, 50-159, PolandView Hotel Details
Hotel Mercure Wroclaw Centrum
Hotel Mercure Wroclaw CentrumHotel Mercure Wroclaw CentrumHotel Mercure Wroclaw Centrum
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Hotel Mercure Wroclaw Centrum Guest Reviews

4.2/5
Very Good
48 review
Verified reviews
Location4.4
Amenities4.2
Service3.8
Cleanliness4.2
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All reviews(48)
Positive reviews(18)
Reviews with photos/video(4)
Great location(6)
Negative reviews(1)
Sun Kuen
Privilege Room, Newly Renovated, 1 Double Bed, Sofa, City View
Stayed in Aug 2024
Couples
11 review
4.0/5
Very Good
Posted on Sep 2, 2024
the hotel staff is helpful and the food in the restaurant are very good. We enjoyed the stay very much.
Response from Property: Dear Sun Kuen, Thank you for your kind feedback! We’re delighted to hear that you found our staff helpful and enjoyed the food in our restaurant. It’s great to know that you had a pleasant stay with us. We hope to have the pleasure of welcoming you back in the future!Best regards,Marlena Miernik - Guest Satisfaction Manager
Torun Aydin
Privilege Room - Newly Renovated, 1 Double Bed, Sofa, City Or Cathedral View
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Very good location . Neat and clean hotel. Best breakfast
RE:KON
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Oct 2023
Solo travelers
16 review
2.7/5
Posted on Jan 6, 2024
My stay was average, meeting basic expectations. The accommodations were decent, and the service, while not exceptional, was acceptable. There were some minor areas that could be improved, but overall, it was an okay experience.
Response from Property: Dear Re-Kon,Thank you for sharing your opinion about your stay at our hotel. Every day, our team makes every effort to ensure the highest standard of service. We hope we will have an opportunity to welcome you again soon!Best regards,Marlena Miernik – Guest Satisfaction Manager
Jgoh81
Classic Room, 1 Double Bed, Sofa, City View
Stayed in Mar 2023
Business travelers
71 review
4.2/5
Very Good
Posted on Mar 19, 2023
Very good hotel for both business and leisure. Will consider to stay there again if coming to Wrocław.
Guest User
Family Room, City Or Cathedral View - Queen Bedroom, Living Room With Sofa
Stayed in Aug 2023
Family
7 review
4.5/5
Great
Posted on Aug 18, 2023
Nice hotel in the heart of the city , short walk to the old town and rynek. Very helpful staff and the panoramic view from the room was awesome . Also connected to a shopping centre . Would definitely book again
Hotsauce001
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Mar 2023
Solo travelers
7 review
4.2/5
Very Good
Posted on Mar 26, 2023
The hotel is located at the best place near to centrum of Wrocław. Restaurant was good and service was nice.
Milllie
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Sep 2023
Business travelers
13 review
3.2/5
Posted on Oct 12, 2023
Very good location. Small space but pleasant stay.
Klara Zheng
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Aug 2022
Solo travelers
26 review
4.5/5
Great
Posted on Sep 16, 2022
Beautiful hotel near the square Building a little old Friendly service staff
Guest User
Classic Room, Two Separate Beds, City Or Cathedral View
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The overall evaluation of the hotel is OK. There are many dining options around. There is a pedestrian street nearby, which is quite lively and has many choices. The surrounding transportation is also convenient, and the service is OK.
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Response from Property: Dear Guest,Thank you very much for sharing your opinion regarding the stay at our hotel. Positive feedback is always a source of motivation for the whole staff. We are glad to see everything met your expectations and we hope to host you again soon. Kind regards, Marlena Miernik – Guest Satisfaction Manager
Guest User
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Apr 2024
Business travelers
71 review
4.0/5
Very Good
Posted on Apr 21, 2024
I've stayed here before so I booked again but couldn't go because of flight cancellation. After communication, they still refused to cancel. Very inhumane service
Original TextTranslated by Google
Response from Property: Dear Guest,regarding the reservation made on the other booking websites than the official Accor website, please contact the customer service operating the given booking website. We are unable to cancel similar reservations through our hotel system. Furthermore, cancellations are only possible up to one day before arrival. We are sorry for any inconveniences, however we hope we will have an opportunity to welcome you at Mercure in the nearest future. Best regards.
Xiaoyinlver
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in May 2023
Business travelers
20 review
4.0/5
Very Good
Posted on Jun 13, 2023
The location is very convenient. I believe everyone who comes here knows this. It is a ten-minute walk to the Old Square, the flea market, and the perfect group of ancient buildings. You can experience them all in person.
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오진주
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Jan 2024
Family
8 review
4.0/5
Very Good
Posted on Jan 20, 2024
Everything was fine and good
Original TextTranslated by Google
Response from Property: Dear Jinju Oh,Thank you kindly for such a high score. We are very happy to see positive feedback regarding your stay. Hopefully we will see you soon at Wroclaw!Kind regards, Marlena Miernik – Guest Satisfaction Manager
Sokolowski
Classic Room, Newly Renovated, Double Bed, City Or Cathedral View
Stayed in Mar 2022
Couples
3 review
5.0/5
Outstanding
Posted on May 20, 2022
Hotel in a great location - close to the Market Square, not far from the train station. Service at a high level as in the entire network. A great stay!
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