Wuhan Rejoice by Argyle Hotel(Yellow Crane Tower &Tanhualin Store) Reviews

Response from Property: Dear guest, hello: Thank you for staying at the Accord Gathering Hotel. I am truly grateful to see your comments, and the hotel will definitely improve your suggestions! The mini bar you mentioned is not equipped in your room. There will be a small refrigerator mini bar in the Dream Chasing room type! We will definitely improve the situation where the hotel cleaning lady cleans up too late. The hotel butler will make advance phone calls to guests who have made reservations and send out the hotel route map. We apologize for any inconvenience you may have encountered during your call to the hotel! If there is an opportunity to look forward to your next stay, I wish you all the best!

Response from Property: [Butler style service] Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to adhere to the service philosophy of working hard and providing attentive service, so that you can feel the warmth of home when you gather in Accord. Everything we do is only to bring a comfortable and pleasant stay experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard and be ready for you to come back at any time.

Response from Property: Dear guest, thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of our guests, and we are also honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit! Wishing you a happy life!

Response from Property: Distinguished guests: How do you do? Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. Meanwhile, we are honored to provide you with the best quality service. You are very welcome to choose our hotel for business trip or travel again! Sincerely look forward to your visit again! Wish you a happy life!

Response from Property: 【Tanhualin Cultural Scenic Area】Dear guest: Hello! We are glad that you have chosen to stay at the Argyle Hotel. The hotel is located in the center of Tanhualin and the Yellow Crane Tower business district. It has the bustle and convenience of the city. The surrounding sea gathers cultural and creative, galleries, bookstores, art galleries, intangible cultural heritage, theaters and other places of entertainment. Home is a safe haven, a cozy nest, and a warm corner of the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!

Response from Property: 【Butler Service】Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and serving attentively, so that you can feel the warmth of home in the residence of Yage Huanju. Everything we do is to bring a comfortable and pleasant stay experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.

Response from Property: 【Qian Zhongshu's Former Residence】Dear guest: Hello! Thank you very much for choosing to stay at Yage Huanju Hotel. Thank you for your evaluation! We are glad that you are satisfied with our service, because your recognition and love make us feel extremely satisfied and happy. It is our honor to bring you a comfortable and cozy rest environment and provide warm service! We always take the comfort of our guests as the first purpose of our service. We sincerely look forward to your next visit and wish you a happy life!

Response from Property: 【Qian Zhongshu's Former Residence】Dear guest: Hello! Thank you very much for choosing to stay at the Accord Hotel. Thank you very much for your evaluation of our hotel. We have promptly reported your suggestions and opinions on our hotel's air-conditioning facilities and equipment to the higher authorities. We will conduct a systematic investigation and rectification in the near future. We are really sorry that we did not bring you a satisfactory stay experience. Regarding the projection problem you mentioned, we also asked the staff on duty at the time. It may be that the projection operation is a bit complicated, which led to your failure to operate successfully. After you asked our staff, our staff wanted to go to the room to help you adjust it, but you said it was not convenient and you refused our help. We are also very sorry that we did not give you a pleasant stay experience. We will actively adopt and rectify your suggestions and opinions. We sincerely look forward to your next visit and wish you a happy life!

Response from Property: 【Tanhualin Cultural Scenic Area】Dear guest: Hello! We are glad that you have chosen to stay at the Argyle Hotel. The hotel is located in the center of Tanhualin and the Yellow Crane Tower business district. It has the bustle and convenience of the city. The surrounding sea gathers cultural and creative, galleries, bookstores, art galleries, intangible cultural heritage, theaters and other places of entertainment. Home is a safe haven, a cozy nest, and a warm corner of the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!

Response from Property: 【Qian Zhongshu's Former Residence】Dear guest: Hello! Thank you very much for choosing to stay at the Yage Huanju Hotel. Thank you for your evaluation! Here is an explanation of your evaluation of our hotel: You raised the room sound insulation and facilities and equipment issues. We are very sorry that the objective conditions such as the building layout and decoration design have brought you a bad stay experience. We are differentiated guest rooms of 25-70 square meters. There is a hair on the toilet you mentioned. When you reflected it, we verified it with the relevant department. Our room will undergo two quality inspections by the room manager and the room supervisor before checking in. The hair you mentioned may have accidentally fallen on it when you opened the toilet. This is an uncertain factor that we cannot confirm. Regarding the projection in the room not being aligned with the screen, it may be due to the adjustment of the projection by the previous guests, resulting in a certain screen deviation. This is also our problem. We did not make adjustments in time. We are really sorry. Regarding the sudden water outage on that day, we also explained to you. The specific reason for the water outage was that the district government planned to stop water for pipeline maintenance. We could not stop it. We contacted you before you arrived at the store, and you also said that you could go to the store to see it before making a decision. After you arrived at the store, you also asked us whether we could upgrade your room type. However, due to the limited room types in the store that day, the room that we could upgrade to was sold out. The remaining rooms were three levels lower than yours. According to regulations, we could not upgrade you for free. We apologize again for not giving you the result you wanted. Finally, we sincerely look forward to your next visit and wish you a happy life!