Qinxin Yayue Hotel (Xi'an Jiaotong University Big Wild Goose Pagoda Branch) Reviews

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing high-quality services and comfortable accommodation experience. Thank you for your support and trust. The hotel provides free afternoon tea, free laundry and ironing, a free gym (with a professional table tennis table), and unlimited mineral water. I hope to meet you again.

Response from Property: 尊敬的貴賓您好，首先感謝您選擇入住我們酒店，未能得到您的五星好評深表遺憾，可能在您入住期間，某些方面做的不是很到位，希望下次您入住的時候告訴我們，我們一定虛心聽取，學習改進。酒店提供免費上下午茶，免費洗衣熨衣，免費健身房（配有專業乒乓球桌），還有礦泉水無限暢飲。希望能夠再次與您相遇。

Response from Property: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Qinxin Yayue Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. All the staff of Qinxin Yayue Hotel look forward to your visit again!

Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗，感謝您給予我們的支持和信任。酒店提供免費上下午茶，免費洗衣熨衣，免費健身房（配有專業乒乓球桌），還有礦泉水無限暢飲。希望能夠再次與您相遇。

Response from Property: “Dear guest, ‌We are very sorry to bring you an unpleasant stay experience. ‌We attach great importance to your feedback,‌and deeply regret that the cleanliness of the room did not meet your expectations.‌Regarding the dusty and unhygienic issues in the room , ‌We will immediately notify the relevant departments to conduct thorough cleaning, ‌ and strengthen daily sanitation maintenance to ensure that every guest can enjoy a clean and comfortable accommodation environment. ‌At the same time, ‌we have also noticed the bed size and facilities you mentioned. Old problem. ‌We will consider upgrading the room facilities, ‌including replacing more comfortable beds and updating outdated facilities, ‌to improve the guest experience. ‌We sincerely apologize for the inconvenience caused to you,‌ And thank you for your valuable feedback. ‌We will continue to work hard to improve and ‌provide you with better services. ‌If you have any other questions or need further assistance, ‌please feel free to contact us and look forward to your next visit. ,‌Bring you a more satisfactory accommodation experience‌”

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing high-quality services and comfortable accommodation experience. Thank you for your support and trust. The hotel provides free morning and afternoon tea, free laundry and ironing, free gym (equipped with professional table tennis table), and unlimited mineral water. I hope to meet you again.

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing high-quality services and comfortable accommodation experience. Thank you for your support and trust. The hotel provides free morning and afternoon tea, free laundry and ironing, free gym (equipped with professional table tennis table), and unlimited mineral water. I hope to meet you again.

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing high-quality services and comfortable accommodation experience. Thank you for your support and trust. The hotel provides free morning and afternoon tea, free laundry and ironing, free gym (equipped with professional table tennis table), and unlimited mineral water. I hope to meet you again.

Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing high-quality services and comfortable accommodation experience. Thank you for your support and trust. The hotel provides free morning and afternoon tea, free laundry and ironing, free gym (equipped with professional table tennis table), and unlimited mineral water. I hope to meet you again.

Response from Property: 尊敬的貴賓您好，非常感謝您的好評！ 非常高興聽到您對我們酒店的滿意評價。我們一直致力於為每一位客人提供優質的服務體驗。 酒店地理位置優越，對面就是名校西安交通大學，為您的出行和探索提供了極大的便利。 我們的前台小姐姐始終以禮貌熱情的態度迎接每一位客人，很高興能給您留下好印象。 在餐飲方面，我們努力提供豐盛的早餐和美味的午餐，並且免費送餐到房間的服務也希望能為您帶來更多的舒適和便捷。 期待您的再次光臨！

Response from Property: Dear guest: Thank you for choosing our hotel and giving us your comments despite your busy schedule. We are very happy to hear that our hotel is very close to Jiaotong University, clean and sanitary, and has good service facilities. We apologize for the low shower water pressure you mentioned. We have reported this to the engineering department and will check and improve it as soon as possible to ensure a more comfortable stay for you and other guests. Thank you again for your feedback and look forward to your next visit.

Response from Property: Dear guest, I am sorry to bring you a bad experience. Regarding the problem of the spray not working well, the housekeeping department has checked all rooms to avoid similar problems again. The hotel's decoration style is traditional Chinese, mainly dark red and log color. Although the decoration style is not amazing, the materials are very sophisticated. The bathroom products are all foreign famous brands. The bed sheets and quilts are 80*80 high-density pure cotton products, including mattresses are also domestic famous brands. The hotel provides free morning and afternoon tea, free laundry and ironing, free gym (equipped with professional table tennis tables), and unlimited mineral water, all of which are committed to providing you with a better stay experience. I apologize to you again and wish you a happy life.

Response from Property: 尊敬的賓客您好：對您這次入住未能讓您滿意，我深表歉意。對於您此次的網評，我們深感榮幸並高度重視。您的寶貴意見不僅能使我們的工作得到提升，更是對我們未來發展的鞭策。我們將以此為契機，不斷優化服務流程，提升服務質量，力求讓您滿意。沁鑫雅悦酒店所有家人期待您的下次光臨！

Response from Property: 尊敬的貴賓：感謝您的認可。我們會在服務的道路上不斷探索，力求為您帶來更多的驚喜與感動。”天行健，君予以自強不惜“，祝您生活愉快，萬事如意！