voco Xi‘an ETDZ Reviews
voco Xi‘an ETDZ
No.39 Fengcheng 9th Road, Xi'an, ChinaView Hotel Details
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voco Xi‘an ETDZ Guest Reviews
4.8/5
Excellent
3848 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(3848)
Positive reviews(3795)
Reviews with photos/video(619)
Many amenities(628)
Easy to get around(489)
Friendly front desk staff(315)
Close to metro(177)
Well designed(162)
Delicious breakfast(146)
Good views(129)
Awesome gym(61)
Negative reviews(53)
Anders athomsen
King Bed Standard High Floor Non Smoking
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 15, 2024
The hotel personnel were very service minded and helpful. The rooms were good with good beds and a bathroom that fulfilled our needs. The breakfast was good with nice staff. Also cutlery on all seats, not only chop sticks.
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Family
13 review
Amazing
Posted on Mar 31, 2024
Close to train station and really comfortable. Amazing service too.
Haimeixianghaojiaoshenme-
Superior Double Room
Stayed in Nov 2022
Business travelers
14 review
Outstanding
Posted on Nov 17, 2022
The VOCO always has extremely supportive and friendly staff from housekeeping to reception.The rooms and hallways feel brand new with extra attention to cleanliness. The rooms are super cosy and comfortable including the super soft bed making the stay extra relaxing . we would 100% recommend this hotel to friends .The level of service was simply best of class. Phoebe was kind,attentive and very gracious,thank you phoebe .Daisy is super nice,she is so nice and helpful,beyond expectations.I love this property.
Response from Property: Dear guest, thank you for staying at Voco Hotel Xi'an and taking the time to evaluate our service. Thank you for your support and understanding. Attentive and thoughtful service has always been our goal. The hotel team members start from every detail and are committed to providing guests with considerate and reliable service and a fun stay experience. The hotel has been upgraded from Xi'an Jinpan Hotel to Xi'an Economic Development Voco Hotel. It is managed by the world's leading hotel management company - InterContinental Hotels Group under the "voco" brand. It is the first voco brand hotel in the northwest of Greater China. The hotel is adjacent to the Xi'an Municipal Government and surrounded by the bustling Xidi Port, Darong City and other business districts. You can enjoy the vibrant city sports park and enjoy the coexistence of prosperity and ecology without leaving home. General Manager Mai Neishi
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
3 review
Outstanding
Posted on Sep 2, 2023
Kiki and daisy. Umi is good.
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 29, 2024
The hotel has a good environment, and the service is very warm and thoughtful, meeting the standards of a five-star hotel. It is very close to the subway station. I recommend staying here when traveling to Xi'an. It is much quieter than staying near the Bell Tower.
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Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
52 review
Outstanding
Posted on Jun 28, 2024
The hotel is very good. Leslie, Addy and KIKI have a good service attitude. Check-out is warm and thoughtful. The room facilities are complete. The location is convenient for travel. A very good hotel
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Pipidetaotao
Superior Double Room
Stayed in Jun 2024
Family
28 review
Outstanding
Posted on Jun 28, 2024
As soon as you enter the hotel lobby, you will feel a sense of luxury and vitality. Fruits, chips and drinks are already prepared in the room, which is very considerate. The scenery outside the large French windows is also very open, and children especially like it. It is suitable for tourists who arrive late or depart early at Xi'an North Station, two subway stops away.
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Guest User
Twin Bed Standard High Floor Non Smoking
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 22, 2024
The room was so beautiful. It was the one that Ctrip had reorganized and arranged for us, but the two breakfasts that we had originally booked were gone.
But there were knocks on the door from other guests at night, and the handle of our room was shaken. I was so scared that I couldn't sleep well.
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Anonymous User
Superior Double Room
Stayed in Jun 2024
Business travelers
38 review
Great
Posted on Jun 23, 2024
The hotel has complete facilities and is in a convenient location. It is very convenient to go anywhere. The sleep is quiet and comfortable. I will come again in the future. The service is very good, above the standard, and the environment is good
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Shiguangchengmi
Superior Double Room
Stayed in Jun 2024
Business travelers
21 review
Outstanding
Posted on Jun 16, 2024
This is my second stay. I stay for two days every time I come. Xi'an Jingkai Voco Hotel is very good. The staff KIKI has a good service attitude. The hotel facilities are complete and clean. Kiki will arrange the room in advance. The whole check-in process is smooth. The location is excellent and travel is very convenient. The overall stay is very good
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Response from Property: Dear distinguished guest, thank you for staying at voco hotel Xi'an Jingkai and taking the time to evaluate our service. Thoughtful and considerate service has always been our goal. The hotel team members start from every detail and are committed to providing guests with thoughtful and reliable services and a fun and interesting stay experience. voco hotel Xi'an Jingkai is managed by InterContinental Hotels Group and is the first voco brand hotel in Northwest China. The hotel is in a prime location, with direct access to Metro Line 2 and Line 4, only 3 kilometers from Xi'an High-speed Railway North Station, and about 19 kilometers from Xianyang International Airport. It is adjacent to Xi'an Municipal Government and surrounded by bustling Xidi Port, Darongcheng and other business districts. You can enjoy the vitality of the City Sports Park and Zhangjiabao Roundabout without leaving home. Thank you very much for your recognition of us, and we sincerely look forward to and welcome you to visit again.
General Manager: Sha Yingguo
嫋嫋
Superior Double Room
Stayed in Jun 2024
Couples
3 review
Outstanding
Posted on Jun 14, 2024
Convenient transportation. The overall style is very young. Claire melody leslie at the front desk has a very good service attitude. Thumbs up. Very professional and enthusiastic. The room facilities are complete. It is equipped with a capsule coffee machine. A very good stay experience, recommended
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Response from Property: Dear distinguished guest, thank you for staying at voco hotel Xi'an Jingkai and taking the time to evaluate our service. Thoughtful and considerate service has always been our goal. The hotel team members start from every detail and are committed to providing guests with thoughtful and reliable services and a fun and interesting stay experience. voco hotel Xi'an Jingkai is managed by InterContinental Hotels Group and is the first voco brand hotel in Northwest China. The hotel is in a prime location, with direct access to Metro Line 2 and Line 4, only 3 kilometers from Xi'an High-speed Railway North Station, and about 19 kilometers from Xianyang International Airport. It is adjacent to Xi'an Municipal Government and surrounded by bustling Xidi Port, Darongcheng and other business districts. You can enjoy the vitality of the City Sports Park and Zhangjiabao Roundabout without leaving home. Thank you very much for your recognition of us, and we sincerely look forward to and welcome you to visit again.
General Manager: Sha Yingguo
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
97 review
Amazing
Posted on Jun 3, 2024
The room was very comfortable, and you could overlook the park below from the room, which was a pleasant view. The breakfast didn't seem fresh, and all the dishes looked like they had been there for a long time.
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Response from Property: Dear guest, thank you for staying at voco Xi'an and taking the time to evaluate our services. We are sorry that you did not have the best experience during your stay. We apologize for the inconvenience. We will humbly accept your opinions and will promptly feedback your opinions to the hotel management and relevant departments. Thank you for giving us the opportunity to continue to improve and grow. We sincerely hope that you will have a brand new experience next time you stay and bring you a more comfortable stay! General Manager Sha Yingguo
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
12 review
Outstanding
Posted on May 29, 2024
The room facilities are very complete, equipped with a coffee machine and coffee capsules. The transportation is also very convenient. It is close to the subway station and high-speed rail station. The front desk supervisors Claire and Jasmine are very thoughtful and considerate. A good stay experience
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Guest User
Superior Double Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 22, 2024
Xi'an Jingkai Voco Hotel is conveniently located for travel, with a great location and complete facilities. The room is also equipped with a purifier and a coffee machine. The owl on the bed is very cute. The staff has a good service attitude. I would like to praise the guest relations director KIKI for his serious follow-up work. The hotel is clean and tidy. There is also a 24-hour gym which is very good.
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Maggie lijuan😜
Superior Double Room
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 12, 2024
The hotel is located in the administrative district of Xi'an, next to a large park. The view from the room is very good and wide! The breakfast is also quite rich for this price, better than Biaduo. Opposite the hotel is a very cost-effective restaurant called Wei Restaurant, which serves cold noodles and is very good. It is a good and cheap restaurant with a clean environment.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at voco Hotel Xi'an and taking the time to evaluate our services. Thank you for your support and understanding. Thoughtful and considerate service has always been our goal. The hotel team members pay attention to every detail and are committed to providing guests with thoughtful and reliable services and a fun and interesting stay experience. voco Hotel Xi'an is managed by InterContinental Hotels Group and is the first voco brand hotel in Northwest China. The hotel is adjacent to the Xi'an Municipal Government and is surrounded by bustling business districts such as Xidigang and Darongcheng. You can enjoy the vitality of the City Sports Park and Zhangjiabao Roundabout without leaving your home, and enjoy the scene of prosperity and ecological coexistence. Thank you very much for your recognition of us, and we sincerely look forward to and welcome you to visit again. General Manager Sha Yingguo
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