Grand Soluxe International Hotel

Grand Soluxe International Hotel Reviews

Grand Soluxe International Hotel

177 Jiefang Road (Jiefang Lu), Xincheng District, Xi'an, Shaanxi, 710004, ChinaView Hotel Details
Grand Soluxe International Hotel
Grand Soluxe International HotelGrand Soluxe International HotelGrand Soluxe International Hotel
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Grand Soluxe International Hotel Guest Reviews

4.7/5
Outstanding
1299 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1299)
Positive reviews(1270)
Reviews with photos/video(495)
Easy to get around(355)
Convenient location(282)
Friendly front desk staff(229)
Close to train station(140)
Delicious breakfast(76)
Luxurious(42)
Amazing natural light(37)
Negative reviews(29)
kariette
Business Room (2 beds)
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The hotel looks really high class and the room and the common area's decorations are really beautiful and high class and has a traditional Chinese theme. We took a night train and they let us check in quite early which was really nice. They have a translation machine at the reception and it worked so well that it's a really smooth check in experience compared to other hotels that use a translation app on their phone. The hotel felt massive and not at all crowded. Breakfast was good. There's a very nice local chain restaurant next to the hotel that's open 24 hours. We could really relax staying in the hotel.
Response from Property: Dear customer, hello! I am very happy that the staff of Xi'an Sunshine International Hotel have left a deep impression on you, and I hope that this beautiful city and enthusiastic hotel staff can leave you with a wonderful memory. Our management team has always advocated the service of "serving with love and doing things with heart" for our employees, making customers feel at home. We will continue to summarize our experience and work hard. We look forward to you coming home again! Looking forward to your next visit.
Israel Oconitrillo
Business Room (2 beds)
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Gran Hotel Soluxe is a classic hotel with a history and good manners to service all customers. I have loved Gran Hotel Soluxe for many factors about good customer service, location, connection with important places, and beautiful rooms.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved and will continue to work hard to prepare for your return at any time.
Guest User
Twin Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 17, 2024
Friendly reception and housekeeping services. Metro and railway station within 5 minutes walking distance. Many eateries in the vicinity till late hours.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to each guest. Seeing your satisfaction and affirmation, we truly respect our guests. Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved, and we will continue to work hard to be ready for you to come back at any time. Moved by this, we will continue to work hard and always be ready for you to come back at any time.
OKD@JEOL
Queen Room
Stayed in Aug 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The facilities are old, but clean and accustomed to dealing with foreign tourists.
Response from Property: Dear guest: Hello! Thank you for your recognition. Your encouragement is a beacon for us to move forward, and we strive to make every stay with you feel the warmth of returning home. The most beautiful thing is a reunion, and we look forward to seeing you again!
Daniel
Queen Room
Stayed in Jun 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Jun 10, 2024
This was a nice hotel. The breakfast was great but it en at 930 am. The area is nice and the people are wonderful
Response from Property: Dear customer, hello! Welcome to stay at Xi'an Sunshine International Hotel. It's great to see your trust in us and thank you for your generous praise. Thank you for your favor and love of the hotel. The pace of progress never stops, and for your trust, all hotel staff will persistently stand in the ancient capital of Xi'an, waiting to meet you again!
Garcia Iglesias
Queen Room
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on May 31, 2024
Big grand hotel, just inside the walls of the great city of Xian. The location is great with so many fantastic restaurants, malls and supermarkets. Underground is 5-10 min walk, which is very convenient. Although is an old hotel, if feels luxurious and grand, with great materials (marble, flush carpets, piano bar, etc). My only complaint is that it was very hot during my week there and the aircon was very weak, couldn’t keep the room cool at all.
Response from Property: Dear valued guest, we apologize for not providing you with a wonderful stay experience. However, we appreciate your taking the time to provide us with feedback. We will also reflect your concerns to the relevant departments and carry out repairs. We look forward to your visit again and wish you a happy life!
Seok Ho Sharonne Tan
Queen Room
Stayed in Apr 2024
Couples
9 review
3.2/5
Posted on Apr 9, 2024
Check in process was fast and efficient. The room we had was large. The toiletries were good. Love the bathrobe.
Response from Property: Dear guest: Hello! We are very sorry for not being able to provide you with a full score experience. We hope to have the opportunity to serve you again and win your full score evaluation. Finally, we wish you all the best!
Jiexiong Yong
Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Nice place and affordable rates
Response from Property: Dear guest: Hello! Thank you for giving us a full five point rating. We will continue to work hard with your encouragement and support, and believe that we will do even better! Thank you for your continuous support! Wishing you all the best!
Gerard Nesbitt
Queen Room
Stayed in Aug 2023
Family
3 review
4.5/5
Great
Posted on Aug 29, 2023
Had a nice few days, rooms were a little dated, but were always kept spotless. On arrival would not accept Mastercard, even though on their site it said they do.
Response from Property: Dear guest: Thank you for taking the time to review our hotel. We accept Mastercard, UnionPay, Wechat Pay and Alipay. You can choose any payment method. Wish you a good trip.
Guest User
Business Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 26, 2024
Excellent hotel to stay, perfect.
Response from Property: Dear guests: Hello! Thank you very much for choosing Sunshine Hotel! Your satisfaction is the greatest support for all the staff of the hotel. All the staff of the hotel welcome you to visit again!
Dr. Joern Henning Kiepe
Deluxe Queen Room
Stayed in Jun 2023
Couples
45 review
4.2/5
Very Good
Posted on Jun 2, 2023
Nice hotel with large rooms and great location. Very friendly staff and very good breakfast!!
Response from Property: Dear guests: Thank you for your recognition of the hotel, guests every trace of demand is our sincere efforts for the direction. We will work harder to create a five-star level, looking forward to the next trip, we can create more perfect service for you.
Freeryzhov
Queen Room
Stayed in Jul 2022
Solo travelers
41 review
5.0/5
Outstanding
Posted on Aug 7, 2022
The hotel isn't new, but the staff one of the best that I met in China. They really trying to help you with everything. When I arrived I asked the room with the view and nice lady Gao Hang upgraded my room and I had a view on a city wall. The location is very convenient it's the old town
Response from Property: Thank you for choosing the Grand Soluxe International Hotel xi'an.We 'll do our best to improve the service and facilities.We 'll strengthen the training of employees' service consciousness.Thank you for your comments and look forward to coming again!
Gianluca
Queen Room
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 7, 2024
All perfect
Response from Property: Dear customer : Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we have done is to bring a different vacation experience to each guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard to prepare you to come back at any time.
Guest User
Business Double Room
Stayed in Jan 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Good dislocation
Response from Property: Dear guest: Hello! Thank you for your recognition. Your encouragement is a beacon for us to move forward, and we strive to make every stay of your stay warm and welcoming. The most beautiful thing is to reunite, and we are looking forward to seeing you again with us!
Joann Borja
Business Room (2 beds)
Stayed in Aug 2022
Couples
9 review
5.0/5
Outstanding
Posted on Aug 27, 2022
Our stay was great. Accommodating staffs.
Response from Property: Distinguished guests: Hello! Thank you for your presence and feedback. It is a great honor that our comfortable rooms and thoughtful service have won your trust and favor. Your support and praise are the driving force for our progress. We sincerely look forward to your visit again! Let us be your first choice in the ancient capital Xi'an.