Xence Hotel

Xence Hotel Reviews

Xence Hotel

No.29-6 Xinglong Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
Xence Hotel
Xence HotelXence HotelXence Hotel
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Xence Hotel Guest Reviews

4.7/5
Outstanding
2215 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2215)
Positive reviews(2144)
Reviews with photos/video(471)
Friendly front desk staff(180)
Convenient parking(92)
Delicious breakfast(82)
Perfect for business trips(74)
Close to airport(49)
Excellent afternoon tea(31)
Awesome gym(10)
Negative reviews(70)
DiannaraGL
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Its so convenient near shopping mall and train station.
Response from Property: Thank you for your comments. We are looking forward your next stay.
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 6, 2024
nice hotel and nice people. Everything goes well inn here. My Best business trip inn Xiamen. Absolutely convenient for my needs. So I will still stay inn here for next time.
Response from Property: Thank you for your comments. Nice!We are all here in Xiamen Xence hotel looking forward to your next staying. Best wishes.
Chi-Lun Wu
Privacy Enhanced Twin Room (Spacious Area Between Beds + Smart Voice Assistant + Mini Fridge + King Koil Mattress)
Stayed in Jun 2024
Business travelers
181 review
4.8/5
Amazing
Posted on Jul 29, 2024
The room is comfortable and the location is convenient. The staff are friendly and helpful.
Response from Property: Thank you for your feedback. We are looking forward to your next stay.
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Front desk is very good service
Response from Property: Thank you for your kind repo! Glad that you had a good time with us! Hope we get to meet again in near future!
Guest User
Super Smart Room (Double Bed) (Fridge)
Stayed in Jan 2023
Business travelers
21 review
4.7/5
Amazing
Posted on Mar 1, 2023
On my trips to Xiamen I always stay in this hotel. Nice, clean rooms, good quality bedsheets, comfortable bed.
Response from Property: Comfort and reassurance have always been our service tenet. Come often if you like. We are waiting for you at Yiju Hotel.
Melvin_Tang
Family Friendly Smart Room - Triple Occupancy, City-View (Fridge)
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 5, 2024
New & comfortable
Response from Property: Dear guest, thank you for your five-star praise for us. Our hotel provides two modes of check-in. If you are an E person, it is recommended to choose to check in directly at the front desk. Our front desk staff will provide you with warm and thoughtful service. If you are an I person, you can choose to check in by yourself at the front desk of our hotel, saving you time for communication. There is always a service that can serve you. We look forward to seeing you next time! Wish you: be well!
Abdul
Superior Queen Room
Stayed in May 2024
Solo travelers
6 review
3.0/5
Posted on Aug 12, 2024
Decent
Response from Property: Thank you for your feedback. If you had a great stay please engage us a full score comments.Looking forward your next stay.
Jigui
Deluxe Smart Room - With View (Double Bed) (Fridge)
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 2, 2023
feichangbangdejiudian
Response from Property: Thank you for choosing our Xiamen Ruiyi Yiju Hotel. Thank you very much for your recognition. We are committed to providing good service and implementing the service system. We are very happy that you had a satisfactory stay with us. It is our honor. We will continue to work hard and make continuous progress! We look forward to seeing you next time and receiving your full five-star praise! piri, guest service manager of Xiamen Swiss Yiju Hotel
Guest User
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The front desk service is enthusiastic, and most importantly, the hotel environment is very good, very cozy, very comfortable, clean and hygienic. The breakfast restaurant has a wide variety of food, is spacious, and has many seats. You can sit by the window and look at the distant scenery, and feel comfortable. The parking lot is spacious and convenient. Great!
Original TextTranslated by Google
Response from Property: Thank you for your full-score review. Your support and encouragement are the greatest motivation for us to move forward. Swiss International Hotel Xiamen strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Swiss International Hotel Xiamen looks forward to your visit again!
Guest User
Superior Queen Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The room is very comfortable, the environment is comfortable and clean, the tea restaurant on the second floor is great, I often come here and will come again next time. Thanks to the guest manager James for his enthusiastic service
Original TextTranslated by Google
Response from Property: Thank you for your strong support. I am looking forward to seeing you back again. --- Guest Manager JAMES
Guest User
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Nov 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Clean, perfect and comfortable. You must come here often. The location is very convenient. The service is polite. The food is delicious. The environment is beautiful. Quiet without noise or uncivilized behavior.
Original TextTranslated by Google
Response from Property: Thank you for your full-score review. Your support and encouragement are the greatest motivation for us to move forward. Swiss International Hotel Xiamen strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Swiss International Hotel Xiamen looks forward to your visit again!
Anonymous User
Octonauts-Themed Family Triple Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The overall experience is good, the children like it very much. It would be better if there were more types of breakfast. The surrounding environment is very quiet and not noisy. The hotel service is also in place. It is a very cost-effective hotel and I will choose it again when I come to Xiamen.
Original TextTranslated by Google
Response from Property: 謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 能得到您小朋友的喜愛非常開心,廈門瑞頤逸居酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。瑞頤逸居酒店期待您的再次光臨!
Guest User
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The rooms are very clean, the whiskey is delicious, the waiters are very nice, Xiao He at the front desk is very enthusiastic, the facilities and equipment are very good, there are robots, the welcome tea is also delicious, and the hotel is in a quiet location👍
Original TextTranslated by Google
Response from Property: 謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。 廈門瑞頤逸居酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。瑞頤逸居酒店期待您的再次光臨!
Guest User
Smart Room - City-View (2 Beds) (Fridge)
Stayed in Sep 2024
Other
2 review
1.2/5
Posted on Oct 22, 2024
When I checked in, they sent me two breakfasts because I didn't have breakfast. Then they called me to send slippers, and they sent me a pair of cotton shoes directly [angry]. Then they called me again and they sent me slippers. They also blamed me for not explaining it clearly. They asked the front desk to send a garbage bag, but they said it would take 15 minutes. Do you need to buy the garbage bags now? Or what? Then I stayed the next day and changed the room to the eighth floor. They changed it to the wrong room. I clearly booked a twin bed, but they changed it to a king-size bed. Then they asked you to send slippers and another pair of cotton shoes [angry]. When I called to ask, I didn't finish my sentence, and your front desk hung up the phone. There was hair in the room [angry]. I also went to have breakfast. The service staff was very good, but there was nothing to eat.
Original TextTranslated by Google
Response from Property: Sorry for giving you a bad experience. We contacted you and found that you reviewed the wrong hotel. We feel sorry for your experience. At the same time, we have also reflected on ourselves to prevent similar situations. You can check recent reviews. There are no guests anymore. Reflected similar issues. We look forward to having you contact us to help us further improve and provide better services to our guests.
Xinerfenpaopaozhixia
Themed Family Friendly Family Children's Smart Tent - 4-Person Occupancy (Fridge)
Stayed in Sep 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 17, 2024
I called the hotel at around 9am to ask if I could check in, and they said yes! I checked out from other places and took a taxi here! The kids were happy when they arrived, there were robots, and they loved the robot food delivery! The hotel staff was also very nice! They helped me check in! The bunk beds were also very big, and it was spacious for adults to sleep down there! I stayed for just one day, and the kids were reluctant to leave, and they wanted to stay. There was a children's playground on the second floor, but it was relatively small, but the kids had a lot of fun playing there!
Original TextTranslated by Google
Response from Property: Thank you for your full-score review. Your support and encouragement are the greatest motivation for us to move forward. Swiss International Hotel Xiamen strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Swiss International Hotel Xiamen looks forward to your visit again!