Hotels in Aluohai Plaza/Songyu Ferry, Xiamen

Great hotel for families with kids in Xiamen! The hotel is located right under the flight path of Gaoqi Airport, so if you're lucky, you can watch planes take off and land directly from your room, which is super exciting for little ones. The soundproofing is excellent, and the round bathtub in the room is a must-have for families with kids who love to splash around.

This location is fantastic, right above the ferry terminal at Songyu Wharf, offering an unbeatable view. No need to draw the curtains; there's no one in front of you, so you can lie down however you like. Lying in bed feels like being on a cruise ship. Plus, there's a terrace with a small table and chairs, perfect for relaxing and daydreaming.

I stayed in Xiamen for 4 days, and at the Wyndham for 2 of them. I'm glad I didn't extend my stay for the last two nights as I had originally planned. First of all, the room decor was acceptable, but I couldn't tolerate that it's marketed as a family-friendly hotel 🏨 yet doesn't provide bed rails. The kids' club facilities were also quite old, and they didn't even have the air conditioning on. Most importantly, the bedsheets and duvet covers had an odor. Even the new set they brought had an odor. For a hotel of this price, this is unacceptable. Other services were okay. The breakfast selection was also just average.

Compared to last year: cost-cutting without improved efficiency, poor hygiene, and flawed service. The Indigo Xiamen Haicang, once a great value option among Xiamen's InterContinental properties and one of the most affordable within the brand, has declined since the opening of VOCO. New revenue targets and owner pressure have made room upgrades incredibly stingy. Regardless of membership tier or peak/off-peak seasons on Ctrip, all upgrades are now to Deluxe Boutique rooms, leading to price increases during summer without a corresponding quality improvement. Most critically, room cleaning has become extremely sloppy. Peeling paint on walls, discovering a previous guest's bottle cap by the bed (I swear on Mazu this is true), and tissue refills that run out after just a few pulls—these fall short of brand standards. Even the staff at check-in failed to provide accurate restaurant operating hours. The strategy of reducing breakfast variety while enhancing quality might be sound for average occupancy, but you can no longer get Eggs Benedict with smoked salmon as a base. With no swimming pool (a significant drawback), and similar pricing, Huaxi, Crowne Plaza, and VOCO all offer better alternatives than the two Indigo hotels. Also, I hope that during future follow-up calls, the male manager doesn't play back recordings publicly, forcing guests to hear their own voices. What was good: A certain female duty manager was sincere, the concierge became more professional and attentive after the review, staff communication was appropriate, hotel marketing was on point, the facilities are still aesthetically pleasing, and the breakfast, available until 11 AM, is unique.

I am very happy to write this review as it gives me an opportunity to express the exceptional experience in my recent stay at this hotel. From the provision of an electric fan on my arrival to the items in the laundry room, every items for a relaxing long stay were in place and functional throughout my stay! The professional & friendly attitudes of the staff at every level were consistently helpful and pleasant. These definitely contributed to making my stay in Xiamen a relaxing and memorable experience. It is really like a home away from home!  The location is minutes to the Metro station on foot, and minutes away from a supermarket that sells organic and good quality food items. It’s also only 20 minutes away to walk to a lovely lakeside with beautiful trees in bloom. That’s why I continue to look for this hotel chain wherever I go in China.

I genuinely recommend this hotel! Parking is never an issue here, as they provide free, dedicated parking spaces. The room's cleanliness was impeccable – spotless, fresh, and odor-free. The mattress and pillows were incredibly comfortable, ensuring a fantastic night's sleep. The front desk staff were attentive and thoughtful, with a warm and friendly demeanor, patiently answering all my questions. The breakfast offered a wide variety of delicious options, made with fresh, high-quality ingredients. Overall, the value for money is outstanding, making it a perfect choice whether you're traveling for business or leisure.

The hotel boasts an excellent location with expansive sea views, and the floor-to-ceiling windows in the sea-view rooms offer breathtaking scenery. The rooms are clean and tidy, with comfortable bedding and complete bathroom facilities. The service is warm and attentive, with prompt front desk responses. Breakfast is rich and features local Fujian (Min-nan) specialties. The accompanying pool and gym facilities are comprehensive, offering great value for money. The surrounding area is quiet, and transportation is convenient, making it suitable for both leisure and business stays. Overall, the experience was satisfying and highly recommended.

Very good, comfortable environment, large area, self-check-in is also very convenient, comfortable to sleep, there is a washing machine, a good and cheap homestay, the family is very satisfied

This hotel perfectly meets high-end business standards. The conference rooms are well-equipped, making it ideal for business meetings. The rooms are quiet with excellent soundproofing, and the bedding is very comfortable, allowing for a full rest after work. The breakfast selection is extensive, which makes it a great choice for business接待.

The room is relatively new, both in terms of decor and furnishings. You need a card to access the lobby elevator, which is very safe. I initially hesitated when I saw the hotel was renovated in 2018, but the result exceeded my expectations. The price is quite good for the price. The room is a bit small, but it has a large balcony. The view from the balcony is a large green space, which is very pleasing to the eye. The shower head has a strong water flow, but the drain is a bit clogged and the water flows slowly, so showering can be a bit soaking. The front desk lady's service is commendable. She always greeted us with a smile, answered every question, and was very friendly. Dining nearby is also quite convenient. Just outside the door are Shaxian snacks and several noodle shops. There's also a Guangdong food stall a few minutes' walk away, which is popular with locals. I stayed an extra night and parked on the roadside nearby for 35 yuan for two nights, which is not bad.