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5 star

Wanda Vista Xining
4.7/53884 Reviews

Wanda Vista Xining

West Area Xining|1.4km from Xinhualian Square

Latest booking 13 hrs ago

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

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Top rated hotels in Xining

Searching for hotels near Xinhualian Square? Compare room rates and reviews to find your ideal stay.
Jinjiang Inn Select (Xining Wusi West Road Xinhualian Square)
4.3/5420 Reviews
West Area
Facilities: Nice, well maintained Hygiene: clean and tidy Environment: The surrounding area is quiet, prosperous, and very close to where you work. good service
Sanyang Hotel
4.7/51474 Reviews
West Area
The decoration of the hotel is ok, the management problem is serious, the hygiene is ok, the management is not matching the decoration of the hotel location, it seems that everyone is careless
TikHouse公寓(文景街分店)
4.7/53 Reviews
West Area
I like it very much. In Tiandi Alley, the location is easy to find. Billiards and table tennis are fun. There is also a bathtub for bathing, which is really good. Another point is that the TV is very nice and there are many choices.
Holiday Dynasty Hotel
4.5/5135 Reviews
Commercial Lane
The front desk brother is a new face, the service is warm, the room is clean and tidy, will come next time~
Jinjiang International Hotel
4.6/5485 Reviews
West Area
It's a very good five-star hotel in Xining. When I made the reservation, I looked at the Jinjiang hotel and came here. After I checked in, I felt really good. It is the only hotel next to a park in Xining. The environment is very good. There are small fish in the water in the park, and the children like it very much. The service staff also took the initiative to help with luggage and pour tea, and were very kind. The room provided fruit and yogurt, as well as a welcome card, reminding us to put on extra clothes when going out at night, and breakfast was served until 10 o'clock. For someone who likes to sleep in, I was very satisfied.
與你有約民宿(文亭巷分店)
4.7/54 Reviews
West Area
This time, because I have to rent an exam, the room is super warm, and the bed upstairs is softer, because I didn't sleep when I had to test, a little regrettable, otherwise I really want to sleep on the warm second floor. … 🙋 [For the landlord, I want to say] People are very good, and the reply is fast. Thank you again.

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