Juneyao International Hotel

Juneyao International Hotel Reviews

Juneyao International Hotel

No.51 Xiling 1st Road, Xiling District, Yichang, Hubei, 443000, ChinaView Hotel Details
Juneyao International Hotel
Juneyao International HotelJuneyao International HotelJuneyao International Hotel
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Juneyao International Hotel Guest Reviews

4.7/5
Outstanding
2084 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(2084)
Positive reviews(2047)
Reviews with photos/video(573)
Friendly front desk staff(378)
Large rooms(178)
Delicious breakfast(176)
Convenient for shopping(152)
Located downtown(117)
Loved the view(66)
Luxurious(20)
Awesome gym(12)
Negative reviews(37)
Ka Keung Dennis
Superior Queen Room
Stayed in Jul 2024
Couples
21 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Very good location with large shopping mall nearby. Many good restaurants in the area. Large and comfortable room with very nice soft bed. Good housekeeping service.
Response from Property: Dear guest, Thank you very much for your support to our hotel, Our hotel is located in the city centre and close to the shopping mall, the position is superior.we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your coming again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
11 review
4.2/5
Very Good
Posted on May 31, 2024
The front staff seem to be ready for full service. The room is not clean enough for five star hotel.
Response from Property: Dear guest, thank you for choosing to stay at Yichang Junyao International Hotel! We deeply apologize for the bad experience you had during your stay. The hotel has always been committed to providing high-quality environment and service for every guest, and we will do our best to solve all the problems that we can for our guests. We have been constantly renovating and updating, and we have promptly verified the issues you have raised. At the same time, we have a rigorous cleaning, disinfection, and secondary room inspection process for room hygiene. Firstly, the bed sheets and duvet covers will be checked out for one change per guest. Finally, the management personnel will conduct a second level room inspection, clean and disinfect the room. After passing the inspection, they will sign the paper inspection form and modify the room status system for the rooms that have met the standards. The system will be opened for sale to the next guest. We have conducted a carpet style inspection of all rooms and provided targeted cleaning standard training to each of our colleagues regarding the issue you raised. We have not found any specific situation and hope to receive your detailed feedback! Anyway, if there is something, change it; if there is nothing, encourage it. In the later stage, we will also improve our workflow, strengthen the hotel's hygiene and cleanliness efforts, and strive to bring the cleanest and most hygienic room environment to each guest. I also hope that this stay will not affect your travel mood! Wishing you a happy life!
A.R.
Superior Queen Room
Stayed in Apr 2024
Business travelers
37 review
3.7/5
Posted on May 8, 2024
Good location, cleanliness is also good. Breakfast have not many choices, specially for western style. No espresso coffee available. Generally equipment is old, mattress is also old
Response from Property: Dear guest, thank you for your stay and comments. I am very sorry that you are not satisfied with this stay. Your comments have been fed back to the relevant departments, we will try our best to do better. Looking forward to seeing you again.
Guest User
Executive Suite
Stayed in Sep 2024
Business travelers
9 review
3.0/5
Posted on Oct 22, 2024
Hotel is outdated, over priced
Response from Property: Dear guest,we are extremely grateful that you chose to stay at Yichang Juneyao International Hotel and left valuable comments. We are deeply sorry for your unpleasant stay experience. Please accept our most sincere apology.Currently, our hotel is continuously updating room facilities. This is one of our unremitting efforts to enhance the guest experience. We hope that when you stay next time, you will have a different feeling. Looking forward to seeing you again. Wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 6, 2023
fabulous large room with a great view, very comfortable bed and pillows and exquisite bedding.  location. Excellent with local shops and restaurants and tube station three minutes walk away. wi-Fi was fast and consistent in the room, which I have found a problem at other Chinese hotels I am a solo traveller and the staff went out of their way to take care of me . They organised a superb driver for me to do some private tourist activities ( the waterfalls were out of this world and not so crowded, which I really appreciated). The bathroom is particularly nice with a really big shower and a bath tub plus lovely fluffy towels.  breakfasts were really good with a wide selection of healthy and also more typical offerings and unusual for China. The coffee was good quality. One of the standout hotels, I have stayed in In China
Response from Property: Dear guest, hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
_Alex_
Superior 2-bed Room
Stayed in Jan 2023
Travel with friends
27 review
4.5/5
Great
Posted on Feb 18, 2023
Beautiful hotel with a beautiful view, but no knifes for the breakfast
Response from Property: We are glad you choose our hotel and thank you for your favorable review . In fact , the restaurant provides knifes , we will prepare it in advance when you come next time . Best wishes for you.
Guest User
Family Friendly Suite - with View
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The room is quite big, clean and tidy. I heard that it is a bit old, but the hotel lobby and elevator are quite fashionable, and the price-performance ratio is very high. The hotel is very convenient for travel, and there are shopping malls and parks around it. It is very close to the Children's Park. It is very comfortable to take a walk in Yiling Square after dinner in the evening. This time I traveled in winter and brought my baby with me. The baby also liked the hotel room and had a lot of fun playing in the big tent. The overall service of the hotel is very satisfactory, and the staff are very enthusiastic, full marks! !
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Response from Property: 親愛的貴賓:您好!最好的廣告是客人口口相傳的推薦,非常榮幸我們的服務能得到您的認可。我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到宜昌均瑤國際酒店,就是我們的貴客,我們願意盡最大的努力,讓您的宜昌之旅變得輕鬆愉快順心,期待您的再次光臨,感受宜昌不一樣的風采。祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
On this trip, I came across Junyao Hotel. The big bathtub, the soothing scent of bath salts, and a simple SPA took away my fatigue. I opened the curtains and the big French windows gave me a beautiful night view of Yichang. I lay on the soft bed, looked out the window, and fell asleep quickly. I woke up with renewed energy. It was another day's journey. Thanks to the front desk lady No. 6014 for helping me upgrade the room, introducing the hotel, and providing some travel tips. Thank you.
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Response from Property: Dear distinguished guest: Hello! First of all, thank you for your love for Yichang Junyao Hotel and for having a pleasant stay here. The hotel always tries its best to provide perfect hospitality. We are very happy to see your praise for the hotel, and especially thank you for writing such a comprehensive review for us very attentively. The expectations of every guest are the direction of the hotel's heart! We will continue to work hard to provide you with more impeccable service and detailed experience, making the journey perfect, and look forward to your visit again! Finally, I wish you a happy life!
Jiaoaodefeixing
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is nice, spacious, clean and sanitary. I was upgraded to a high-rise room. The view outside the window is very pleasant. The night in Yichang is really beautiful. I didn't bring my mobile phone charger, and the charger I scanned the code with couldn't charge. Xiao Zhang at the front desk quickly brought me her own charger and charged it for me. The service is really considerate. I will definitely stay at Junyao when I come here next time. I hope the hotel will develop better and better
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Yichang Junyao International Hotel. We are honored that our warm and enthusiastic service can leave you with unforgettable wonderful memories after you leave. For us, you are an indispensable part of us. Satisfaction is only the starting point, and surprise and touching are our deepest pursuit. Thank you again for your detailed comments, and look forward to your visit again. I wish you a happy life!
Yisitanbuerdekaorou
Superior Queen Room
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The location is in the city center, near Yiling Square. The hotel is a bit old, but acceptable. The room is very large, the mini bar is replenished daily and free of charge. The room is on the 30th floor and has a very good view, and you can even see the river view. The service is also very good. Employee No. 6115 is very helpful. Thank you
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Yichang Junyao International Hotel. We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home! We look forward to your visit again and wish you all the best!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The hotel is very good, the room is very clean, in the city center, very convenient, thanks to the front desk service is warm and considerate, cost-effective, will choose next time! Convenient transportation, complete hardware facilities, thoughtful service, warm and enthusiastic, feel at home!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for staying at Yichang Junyao International Hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what our hotel service staff has always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time! I wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Business travelers
2 review
1.2/5
Posted on Nov 16, 2024
Very bad! It's a five-star hotel. As soon as I entered, I smelled musty. I thought it was an old hotel so I was going to turn on the air conditioner for ventilation, but it didn't work. I asked the front desk and they said there was no air conditioning. The temperature of around 20-25℃ shouldn't be so bad that the air conditioning couldn't be turned on! Then I went to work, and when I came back at night, I couldn't bring takeout upstairs because there was no food delivery robot. These were still tolerable. The most terrifying thing was that when I was getting ready to go to bed at night, I found that the sheets and pillows under the quilt had yellow stains. The color of the pillow core was even more terrifying, and there was a peculiar smell! I lay on the quilt with my clothes on all night and checked out of another hotel the next day. When I checked out, I reported the situation to their staff, and they asked me for photos, but there was no reply. This is a five-star hotel.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello, thank you very much for choosing Yichang Junyao International Hotel, and we deeply apologize for the inconvenience you encountered during your stay. For the problem of musty smell in the room, we will immediately investigate, find out the root cause of the problem, and take appropriate measures to solve it. At the same time, we will also strengthen the management of room ventilation. For the takeaway problem, for the sake of food safety and the safety of guests staying in the hotel, the takeaway staff cannot enter the guest room floor. The hotel has set up a special takeaway cabinet on the first floor. At the same time, we also welcome the use of the hotel room service to order food. For the bedding problem you reported, we arranged staff to check your room as soon as possible. And your feedback has been fed back to our room team. We will immediately improve our bedding cleaning methods and increase inspection efforts to ensure that every guest can enjoy a clean and tidy accommodation environment. At the same time, we thank you for your valuable suggestions for our hotel, which is crucial for us to improve the customer experience. We firmly believe that you will experience better service and courtesy when you visit next time.
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
I am very happy to stay at Jun Yao Hotel again. What is even more surprising is that I met the lady in room 6014 again. Half a year ago, I was in a hurry to rest when I checked in at the hotel because of socializing. But the lady was very nice and checked in quickly. She asked the security guard to send me upstairs. As soon as I entered the room, the room aunt brought me a glass of honey water. It turned out that the lady had arranged it for me when she checked in. Although I was not in a good state at the time and was irritable, she always treated me kindly and politely. Let me, a stranger in this city, feel the warmth of home. Fortunately, I met her again this time. I added the lady's WeChat. Next time, I will come again and hope to meet her again.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好,感謝您選擇宜昌均瑤國際酒店並在百忙之中抽出時間對您的入住體驗做出真誠的點評,用心做好服務,為每一位客人帶去均瑤酒店最好的服務,是均瑤酒店一直以來不變的追求,您的五分好評我們銘記於心,我們一定會加倍努力,不辜負您的期望在您的讚許中,更加用心的做好服務與品質,宜昌均瑤國際酒店在這裏,誠摯的等待於您的再次遇見。
Manyoushentong
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The hotel is in a good location, parking is convenient, the front desk staff is of high quality, the processing speed is good, and there are reminders on key issues, which is very good. The rooms are good, the service staff are also very dedicated, and the layout is meticulous, thumbs up! The breakfast is standard, the hot dry noodles are OK.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello, thank you very much for choosing to stay at Yichang Junyao International Hotel and sharing your experience! The hotel is located in the center of Yichang, 40 minutes' drive from the Three Gorges International Airport, and there are many bus routes around to facilitate your travel. The hotel is surrounded by CBD and Guomao shopping complex, which is the first choice for business trips and travelers. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 9, 2024
I have always stayed at this hotel. Opposite is the Railway Dam Square Park, the famous snack street in CBD, and the Ocean Department Store. Diagonally opposite is the highest-end shopping mall in Yichang. It is very comfortable to take a walk at night. The floor I stayed on this time was very high, and the view was very comfortable and quiet.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what our hotel service staff has always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time! I wish you a pleasant journey!