Imperial Palace Hot Spring & Resort

Imperial Palace Hot Spring & Resort Reviews

Imperial Palace Hot Spring & Resort

Xingfu Village, Zijin, Guangdong, 517445, ChinaView Hotel Details
Imperial Palace Hot Spring & Resort
Imperial Palace Hot Spring & ResortImperial Palace Hot Spring & ResortImperial Palace Hot Spring & Resort
Check available rooms for your travel dates
We Price Match
1 night

Imperial Palace Hot Spring & Resort Guest Reviews

4.2/5
362 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(362)
Positive reviews(311)
Reviews with photos/video(134)
Relaxing hot springs(114)
Large rooms(31)
Well designed(18)
Great air circulation(16)
Tasty food(15)
Perfect for families(10)
Garden view(10)
Delicious buffet(5)
Negative reviews(51)
Nuomiyoudiantian88
South Asia Garden View Twin Room
Stayed in Aug 2024
Family
8 review
4.8/5
Amazing
Posted on Sep 29, 2024
The hotel has warm service and is clean and tidy! The room is warm and spacious, parking is convenient, there are many hot spring pools, you can soak unlimited times, it is real hot spring water, your body will be slippery after soaking, the food in the hotel tastes good👍, I recommend Longwo Meatballs, you must try😍, satisfied Great stay experience👍
Original TextTranslated by Google
6/15
Anonymous User
South Asia Spring View Twin Room
Stayed in Sep 2024
Family
4 review
2.8/5
Posted on Oct 6, 2024
The hotel is not old, it can be said to be dilapidated. It doesn’t matter if it’s old, but hygiene can still be improved, right? ! The faucets and bathroom glass were all coated with pulp, and there were hair residues on the sink. Unexpectedly, it was not only old, but mainly unhygienic!
Original TextTranslated by Google
Guest User
Bali Type C Two-Bedroom Villa with Private Pool
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Oct 19, 2024
I haven’t been to Yulinmen for a long time. The facilities are relatively old! There are many people during National Day, but the hygiene is just average! The hot spring water is very good! The environment is very good! The hot spring water is pure and very good!
Original TextTranslated by Google
6/7
Guest User
North side villa pool double room (with private pool)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I came here ten years ago and will come again ten years later. The sanitary environment, room facilities, and services are as good as ever in all aspects👍
Original TextTranslated by Google
Guest User
South Asia Spring View Twin Room
Stayed in Sep 2024
Family
8 review
4.6/5
Great
Posted on Oct 4, 2024
The hot spring water is authentic. After soaking in it, your skin will feel smooth. It’s worth coming to experience it! Children’s favorite is the bubble pool at 4pm. The pool is full of bubbles and they don’t want to leave.
Original TextTranslated by Google
Yoyeailvyou
South Asia Garden View Twin Room
Stayed in Aug 2024
Family
3 review
4.6/5
Great
Posted on Sep 30, 2024
environment: Bali style, lots of greenery, and the fragrance of flowers everywhere Serve: The service is very good and responsive to all requests. facility: Equipped with hot springs and restaurants, it is very suitable for family vacations or company team building health: It's quite clean, no corruption or tampering
Original TextTranslated by Google
Guest User
South Asia Garden View Twin Room
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is relatively old, but the environment is okay. The hotel serves breakfast. Although there are not many varieties, it tastes good. Xiaoni at the front desk is very enthusiastic and has a very good service attitude. The hotel is very cost-effective!
Original TextTranslated by Google
Guest User
Twin Room (Hot Spring)
Stayed in Sep 2024
Family
1 review
1.5/5
Posted on Oct 7, 2024
The front desk service was extremely poor, the room hygiene was extremely dirty, and the stains on the glass in the bathroom were extremely thick. The transparent glass was so dirty that it turned into frosted glass. Service: Very bad Environment: The glass in the hotel room is extremely dirty, and the staff smokes in the lobby of the guest room. Hygiene: Dirty and old
Original TextTranslated by Google
Nanhaiyouyuqimingweikun
South Asia Spring View Twin Room
Stayed in Sep 2024
Family
31 review
3.6/5
Posted on Oct 3, 2024
The environment of the resort is good. But the hot spring water is a bit dirty. After you sit in the hot spring pools, you can see the things rolling in the water. You can see the debris and dirt of human skin.
Original TextTranslated by Google
Dongtiaoxichilongxia
South Asia Garden View Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 10, 2024
It takes about 2.5 hours by car from Guangzhou~ And the decoration style of their hotel🏨 Bali’s design style is very unique and novel To be honest, it’s no different from when I went to Bali Every corner has a sense of design, which shows the boss’s good intentions. - The temperature of the hot spring is just right and it feels very skin-friendly. Just thinking about it makes me feel happy~ Oh yes‼ ️The first time I went to a hot spring restaurant and fell in love with their food Classic Hakka dishes: Zijin Eight Knife Soup, Salted Chicken, Zijin Stuffed Spring Rolls, Shankeng Fish, Braised Pork with Pickled Vegetables It’s perfect for a family vacation!
Original TextTranslated by Google
Guest User
South Asia Garden View Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The weather is getting colder, so it might be a good choice to go to a hot spring to relieve fatigue😁 It’s very convenient to drive there. The transportation is convenient and there’s a parking lot🅿️ who wouldn’t love it? Overall, the style is more like the atmosphere of Bali. The main thing is that you can go to Bali without going abroad. Behind the mountains and rivers, get close to nature and absorb the fresh air. There are many types of hot springs ♨️ Cleanliness and hygiene are really important for girls The hot spring here is so clear and transparent that it feels very comfortable. It’s so refreshing after entering. The hot spring water is very close to the skin and is said to have beautifying effects. In addition, steaming, sauna🧖♀️, etc. are all available. Only you can't think of anything that isn't available here Hurry up and invite your friends to play.
Original TextTranslated by Google
Guest User
South Asia Spring View Twin Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
This is my first time in Heyuan. It is convenient to travel. You can get off the expressway and walk a short distance to the hotel. The lobby service is satisfactory and the staff are enthusiastic. The room is very clean and tidy. I am more concerned about this because I have children. The hygiene is quite good. The hot spring is not far from where I live. The first large pool is very lively and is very suitable for children. There are many different pools as you walk inside, which is also suitable for small family gatherings. There are many kinds of self-service hot water drinks and snacks. The buffet breakfast on the second day was also very good. I recommend trying the noodle soup. Overall worth a visit.
Original TextTranslated by Google
6/16
Response from Property: Dear guests, hello! Thank you for choosing Yulinmen Hot Spring Resort. Your satisfaction is our greatest motivation and we sincerely look forward to your visit again!
Meimeizuochuantou.
South Asia Spring View Twin Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Taking advantage of the lukewarm weather, I wanted to soak in a hot spring to get rid of the humidity. I finally made a guide and took my family and friends to Yulinmen! There are quite a few hot spring pools, so you don’t have to worry about crowds or not having enough pools! There is also a steam room with complete facilities. The rooms are clean and hygienic. The stay is very comfortable. The scenery outside the window is beautiful and makes you feel happy! The included breakfast buffet is also nutritious and delicious, with a wide variety of clean and hygienic ingredients. Heyuan rice noodles and meatballs are my favorites. There is a restaurant in the hotel with reasonable prices. The surrounding farmhouse restaurants are not far from the hotel. There are also fireworks to watch in the evening. , very beautiful, it is suitable to bring family and friends, everyone had a great time and came back~
Original TextTranslated by Google
6/12
Response from Property: Dear guests, hello! Thank you for choosing Yulinmen Hot Spring Resort. Your satisfaction is our greatest motivation and we sincerely look forward to your visit again!
Anonymous User
Bali Type B Three-Bedroom Villa with Private Pool
Stayed in Jul 2023
Travel with friends
10 review
3.7/5
Posted on Aug 29, 2023
The front desk staff is very enthusiastic, the environment is very good, the room is clean, and the hot spring water quality is good. What needs improvement is: the waiter in the hot spring area is really speechless. We have children and adults. One of the women is inconvenient to go to the hot spring. Of course she doesn't want to buy a ticket, so she just goes in to look after the child. The waiter says she can't do it without buying a ticket. Come on, can't this really be handled humanely? It's like buying a ticket to go in and watch the children.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Yulinmen Hot Spring Resort, and thank you very much for your comments and suggestions. We have reported the issues you raised to the relevant departments and will work harder to improve the bad areas. If you have any needs or services during your stay, you can call the hotel front desk at any time. We will solve it for you as soon as possible. We look forward to hearing from you. If you stay again, we will provide you with better service!
Guest User
South Asia Garden View Twin Room
Stayed in Aug 2023
Travel with friends
30 review
2.7/5
Posted on Sep 13, 2023
The room is very dilapidated. The hot spring water is real and very slippery after soaking in it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住御臨門温泉度假村。您的滿意是對我們最大的動力,酒店因開業時間較長,部分設施難免會看起來會比較陳舊,我們將更加註重維護及更新。熱忱期盼您的光臨!我們將竭誠為您服務!