Hotels With Wi-Fi in Berkshire, United Kingdom

Good hotel needs the hot water sorting out at times an tv signal other then that perfect

The good part: Staff are very friendly although check-in seems to take a little longer than Premier Inn, the reception area and seating to relax looks fantastic and the pizzas that the staff make 24/7 are absolutely delicious. The drink & pizza prices are reasonable. Location wise is spot on, just a two minute walk from the train station and central to everything. They provide more variety of tea & coffee in rooms, such as fruit & herbal teas, and decaff coffee, this totally beats any other budget hotel. Bad points: This is a cashless hotel & this is something i'm firmly against for a variety of reasons they lost £200 in sales due to this from myself & friends. The pillows are rock hard and kept waking up with a sore neck, the beds are also uncomfortable and feels like your sleeping on the floor. The noise from housekeeping is absolutely atrocious all you hear from several floors above and below, are the staff dragging large heavy trollies around and this goes on from 11am to 4pm if you need to sleep during the day forget it. The toilets smell of sewage & urine so sometimes you return back to your room and it stinks. There is also construction work ongoing Monday-Friday until Nov 2022 yet the prices are still very high. The cooling systems seem to work fine for an hour or so but then quickly the room becomes stuffy and warm, due to the location having the window open is very noisy especially at weekends.

I know i will arrive London Heathrow late. So I tried to choose a hotel not far from airport to crash out a night before heading to London. I choose Holiday Inn Slough Windsor because I think instead of stay in airport hotel, at least I can go take a look at Windsor castle in the morning - there is no much different between 20 minutes Uber and 12 minutes to most of the airport hotel near Heathrow Airport. In fact I arrived 4 hours later than I should be - checking in after midnight...very smooth. As I am Platinum member of IHG member , I was pre-assigned executive room on 8th floor. Looking inside room, I have to say this room is better than my expectation of Holiday Inn: with Lavazza Coffee Machine, with slipper and all necessary amenities. In the morning I called a Uber to Windsor Castle just take a look. It cost between 7 - 9 pounds one way, about 8 minutes. Hotel to Slough Station, another 8 pound, about 6 minutes. Slough Station to Paddington, 10.8 pounds on GWR , 18 minutes. Overall the 2 hotel staffs I met, all very kind and friendly, everything is very smooth, everything works. It is by far better than a convenient hotel only , it is a very decent hotel and especially if you drive , there is ample car park, and good value to visit London and nearby area.

Good location, good breakfast, nice person, a little bit noise on Saturday night, too hot in room, no air conditioning.

I’m a Platinum Elite member & stayed in Moxy Slough Hotel during 15th - 23rd July, 2023. I’d like to provide some feedback to the stay: Bright Spots: 1. Every morning, your staff Agnelo was very helpful with a friendly smile. He truly brightened my day. The British Breakfast Sausage was delicious though I had to limit myself to just 1 pc / day or will become seriously overweight. 2. Gym was quite good as it has everything even though it’s a bit small. I especially liked the disinfection wet wipes you offer where I feel very comfortable using all the mats & equipment. A must have for every gym whether in hotel or not. 3. Location: 5 min walk to Slough Station & can take Elizabeth Line to London in about 38-40 mins or to Reading to transfer to other trains to other cities. It costs GBP 8-12 / trip depending on time. As I have to travel to Bath & I don’t like staying in London, for all the noise, & unreasonable hotel rates, nor do I have needs to visit London everyday, this was a good choice for me. 4. Room was a bit small even after the upgrade, but it was alright. The design is always a bit less user friendly than others & that runs thru all the Moxy chains in the world. 5. Above average British Bar, & Indian, Greek Restaurants nearby. Also a good florist. Can improve: 1. My room 319 – Water faucet – too short & made water flow all over the counter easily. The tap also appears to be leaking 2. Daily room cleaning – that was the most annoying part, as even if I requested they missed it for 2 straight days!!! That’s unacceptable. 3. If you enjoy small towns that’s fine though there aren’t any truly good restaurants around (well, even Central London is not known for good food, & kinda expensive) 4. Staff mixed up with the breakfast offering. From my stay in all Brands (even Fairfield brand) under Marriott Hotel Group, I get either free breakfast or points as a Platinum Elite member. When I checked in, that’s what the staff said. Only found out in 2 days this was not the case, as I was not on the list of guests with breakfast, & after further questioning your staff, I only get a cash redeemable voucher. This is certainly not very well managed as your staff provided inconsistent messages, and also, appears to be very calculating with your Elite & loyal members. 5. In staying with any of the chains under Marriott, the rules are always I can leave early without any room charge / penalties as long as I inform the hotel 1 day ahead of time for the Standard rate which has a lot of flexibility, unlike the prepay. Staff mixed this up & tried to charge me for the last day, which, they didn’t at the end after I got a bit upset. I hope the above can give you my honest opinion, as a guest to your hotel, & help you continue to do what you’re good at, & improve where needed.

the second i checked in got a very warm welcome from Safia and Prachi which made me feel very happy and is clear that the staff care about their jobs, even though the staff where polite the food was undercooked on multiple occasions during my stay which had also made vomit, i personally think the managers should be more on top of food quality.

We chose to stay in Hilton London Heathrow Airport Terminal 5 was primarily for convenience as we had a flight the following morning. There was some up and down mainly due to initial impression from front desk (very rude and unhelpful). Pro's - Clean room - Spacious - Bed was confortable - Decent view - Assisted with printing off paper work for our flight - Shuttle to airport is available* Con's - Front desk was very unwelcoming and rude (had issue with checking in, due to some issue with C-Trips representative payment not working; though we paid and secured room via C-Trip several day before which included an invoice and email confirmation; Front desk did not help and didnt want to assist ”deal with it yourself” attitude)＞ very distressing as we potentially had to pay again for the room (making us pay twice). - Hourly airport shuttle available but had to pay (should have inform guest, rather than finding out when we got onto the shuttle bus and catching us by surprise, as we would have rather booked a taxi) - Abit secluded

Just bath and no shower. Feels like home but nothing like a modern hotel. Basic amenities. Spacious room. Cute little place with free parking. There are food places around. Was stuck in Reading for the night and saw this was close by and price was right..

Upon arriving at the hotel i was quickly checked in and upgraded to a better room on a high floor with a view. The hotel is located on London Road and there are regular buses to and from Heathrow airport. I have also have full buffet breakfast included in my booking and there is a bar and restaurant in the hotel. Great value for money and convenient location for Heathrow airport.

Overall this is a really nice hotel, but what would make it really great is a little more staff training. The staff are all really lovely, but they lack a bit of common sense and management. The hotel appears to be aiming for a high end of the market, so we were surprised by the poor training of some of the staff. The chap behind the bar on the two evenings we were there was really nice, but oh my goodness he was so slow. Each time we ordered a drink we had to tell him two or three times what we wanted. They didn't have the wine I wanted, but instead of handing me a list of their wines or telling me what wines they have, he just looked blankly at me and waited for me to ask if he had a certain wine. When he had poured the drinks he never told us how much they were, he just got the card machine out (they don't take cash) and we paid. We had to ask for the card machine receipt, but never gave us a till receipt so we still have no idea how much each individual drink cost. By the way the drinks are really expensive. The first night we had a pint of larger and a large white wine which came to £15.30p and the next night two large glasses of wine (one red, one white) which came to £23.50p. At no time during our stay were we offered a till receipt. We were shocked by the half pint and pint glasses given to customers (even ladies) which were the old fashioned ones with handles, which we hadn't seen for many years. Some ladies were struggling to drink from them. I really think the hotel should reconsider this and at least offer ladies a tall glass. The same chap was on his own behind the bar for both nights, but at no point did any other member of staff come to help him, especially when quite a bit queue had formed (because he was so slow), even though there were plenty of staff in the area. The waiting staff were friendly and polite, but again lacked a bit of guidance and training. One of the young waiters was wiping a table while the plates etc were still on the table. We wanted a table that people had just left and he kindly said he would clear the table for us and re-set it. He did re-set it, but didn't wipe it over and left the jug of water from the previous people. It is a large hotel and there were two coach trips booked in as well as quite a few other guests, so it was quite busy on both evenings. Having said this the hotel rooms were lovely and we enjoyed our stay. Our room was on the first floor which was nice and quiet. Rooms were extremely clean and tidy and well maintained. We were on a coach trip, so not in the hotel much of the time during the day. A few tweaks and this could be a really top notch hotel. Top tip: if the bar prices put you off, pop round to the local shop (turn left out of the main entrance of the hotel, turn right at the end of the road and there are a couple of shops up there and a cafe). You can buy drink there to put in the fridge in your room. Also, ice machine on the first floor by the lifts

Good hotel needs the hot water sorting out at times an tv signal other then that perfect

I know i will arrive London Heathrow late. So I tried to choose a hotel not far from airport to crash out a night before heading to London. I choose Holiday Inn Slough Windsor because I think instead of stay in airport hotel, at least I can go take a look at Windsor castle in the morning - there is no much different between 20 minutes Uber and 12 minutes to most of the airport hotel near Heathrow Airport. In fact I arrived 4 hours later than I should be - checking in after midnight...very smooth. As I am Platinum member of IHG member , I was pre-assigned executive room on 8th floor. Looking inside room, I have to say this room is better than my expectation of Holiday Inn: with Lavazza Coffee Machine, with slipper and all necessary amenities. In the morning I called a Uber to Windsor Castle just take a look. It cost between 7 - 9 pounds one way, about 8 minutes. Hotel to Slough Station, another 8 pound, about 6 minutes. Slough Station to Paddington, 10.8 pounds on GWR , 18 minutes. Overall the 2 hotel staffs I met, all very kind and friendly, everything is very smooth, everything works. It is by far better than a convenient hotel only , it is a very decent hotel and especially if you drive , there is ample car park, and good value to visit London and nearby area.

I’m a Platinum Elite member & stayed in Moxy Slough Hotel during 15th - 23rd July, 2023. I’d like to provide some feedback to the stay: Bright Spots: 1. Every morning, your staff Agnelo was very helpful with a friendly smile. He truly brightened my day. The British Breakfast Sausage was delicious though I had to limit myself to just 1 pc / day or will become seriously overweight. 2. Gym was quite good as it has everything even though it’s a bit small. I especially liked the disinfection wet wipes you offer where I feel very comfortable using all the mats & equipment. A must have for every gym whether in hotel or not. 3. Location: 5 min walk to Slough Station & can take Elizabeth Line to London in about 38-40 mins or to Reading to transfer to other trains to other cities. It costs GBP 8-12 / trip depending on time. As I have to travel to Bath & I don’t like staying in London, for all the noise, & unreasonable hotel rates, nor do I have needs to visit London everyday, this was a good choice for me. 4. Room was a bit small even after the upgrade, but it was alright. The design is always a bit less user friendly than others & that runs thru all the Moxy chains in the world. 5. Above average British Bar, & Indian, Greek Restaurants nearby. Also a good florist. Can improve: 1. My room 319 – Water faucet – too short & made water flow all over the counter easily. The tap also appears to be leaking 2. Daily room cleaning – that was the most annoying part, as even if I requested they missed it for 2 straight days!!! That’s unacceptable. 3. If you enjoy small towns that’s fine though there aren’t any truly good restaurants around (well, even Central London is not known for good food, & kinda expensive) 4. Staff mixed up with the breakfast offering. From my stay in all Brands (even Fairfield brand) under Marriott Hotel Group, I get either free breakfast or points as a Platinum Elite member. When I checked in, that’s what the staff said. Only found out in 2 days this was not the case, as I was not on the list of guests with breakfast, & after further questioning your staff, I only get a cash redeemable voucher. This is certainly not very well managed as your staff provided inconsistent messages, and also, appears to be very calculating with your Elite & loyal members. 5. In staying with any of the chains under Marriott, the rules are always I can leave early without any room charge / penalties as long as I inform the hotel 1 day ahead of time for the Standard rate which has a lot of flexibility, unlike the prepay. Staff mixed this up & tried to charge me for the last day, which, they didn’t at the end after I got a bit upset. I hope the above can give you my honest opinion, as a guest to your hotel, & help you continue to do what you’re good at, & improve where needed.

We chose to stay in Hilton London Heathrow Airport Terminal 5 was primarily for convenience as we had a flight the following morning. There was some up and down mainly due to initial impression from front desk (very rude and unhelpful). Pro's - Clean room - Spacious - Bed was confortable - Decent view - Assisted with printing off paper work for our flight - Shuttle to airport is available* Con's - Front desk was very unwelcoming and rude (had issue with checking in, due to some issue with C-Trips representative payment not working; though we paid and secured room via C-Trip several day before which included an invoice and email confirmation; Front desk did not help and didnt want to assist ”deal with it yourself” attitude)＞ very distressing as we potentially had to pay again for the room (making us pay twice). - Hourly airport shuttle available but had to pay (should have inform guest, rather than finding out when we got onto the shuttle bus and catching us by surprise, as we would have rather booked a taxi) - Abit secluded

Upon arriving at the hotel i was quickly checked in and upgraded to a better room on a high floor with a view. The hotel is located on London Road and there are regular buses to and from Heathrow airport. I have also have full buffet breakfast included in my booking and there is a bar and restaurant in the hotel. Great value for money and convenient location for Heathrow airport.

The room was perfect, clean, spacious, and the service was good. There were two shortcomings: 1) The hotel concierge was very small, and the elevator was on the top floor. I found another hotel and was taken there by their front desk lady; 2) There was no parking space at the door. I drove to put my luggage at the door, but I couldn't find the lobby door. This is not in line with Chinese logic. There is a free parking lot nearby, which is not far away and quite convenient.

I booked this hotel because its close to Legoland and we just wanted somewhere to relax after an exhausting day out. This hotel exceeded our expectations, so much so that we extended our stay. The staff were lovely, rooms were clean and comfortable and the food was delicious. I recommend going for the Lego Buffet in the evening, its worth every penny. Everyone on reception was friendly and welcoming but a special mention must go to Melwyn, Food & Beverage Manager. Clearly a professional in his role and an asset to the hotel. He made sure we were looked after during all meals and always came over to say hello. He truly went above and beyond. Thank you all for a lovely stay.

The room was a good size, clean and airy, I felt very welcome and the manager explained everything well, I especially enjoyed the coffee in my room and it was enough to make my stay more enjoyable as I am a big coffee fan, would recommend this hotel very much !!!

This hotel has such friendly informative and attentive staff which are all a credit to their Employers . JULIAN went extra mile to share his obvious love for his role and his knowledge of local wildlife should be put to better use. The location is surrounded by beautiful animals such as deer and birds such as kites herons parquetts and chiff chaff.Its a shame the hotel do not promote his ideal location and wealth of wildlife such as walking trails and knowledge boards because they really are missing a trick especially for family's with young children. I am sure local RSVP Could help them with this along with walking clubs etc. Just a mention to restaurant staff at night food great well balanced and priced really well. Overall a fantastic stay.

What a shocking experience! We had a late flight in from Heathrow and so this room was booked on our behalf. The room itself seems passable on arrival but then the drama unfolded. The room was hot yet if one opened a window the noise emanating from outside was unbearable. Throughout the night an electric noise (washing machine?) emanated through the room continuously. The smell was overpowering - the fridge provided had not been opened or plugged in for ages. Of the 4 plugpoints in the room one had been boarded up, the second had a television and kettle plugged in, the third was loose in the wall and the switch didn't work rendering one in working order. The bathroom was tiny as well as dirty, the door couldn't close properly as the door frame was broken. The shower had no drain cover and a smell was emanating from there. The toilet had no flusher, we had to insert our fingers into the hole to press a pin!The restaurant was closing as we arrived and no assistance was provided in terms of where we could get a late night meal. All in all a dreadful experience, one which will not happen again. Sleeping at the airport would have been more preferable.

The good part: Staff are very friendly although check-in seems to take a little longer than Premier Inn, the reception area and seating to relax looks fantastic and the pizzas that the staff make 24/7 are absolutely delicious. The drink & pizza prices are reasonable. Location wise is spot on, just a two minute walk from the train station and central to everything. They provide more variety of tea & coffee in rooms, such as fruit & herbal teas, and decaff coffee, this totally beats any other budget hotel. Bad points: This is a cashless hotel & this is something i'm firmly against for a variety of reasons they lost £200 in sales due to this from myself & friends. The pillows are rock hard and kept waking up with a sore neck, the beds are also uncomfortable and feels like your sleeping on the floor. The noise from housekeeping is absolutely atrocious all you hear from several floors above and below, are the staff dragging large heavy trollies around and this goes on from 11am to 4pm if you need to sleep during the day forget it. The toilets smell of sewage & urine so sometimes you return back to your room and it stinks. There is also construction work ongoing Monday-Friday until Nov 2022 yet the prices are still very high. The cooling systems seem to work fine for an hour or so but then quickly the room becomes stuffy and warm, due to the location having the window open is very noisy especially at weekends.

Good location, good breakfast, nice person, a little bit noise on Saturday night, too hot in room, no air conditioning.

the second i checked in got a very warm welcome from Safia and Prachi which made me feel very happy and is clear that the staff care about their jobs, even though the staff where polite the food was undercooked on multiple occasions during my stay which had also made vomit, i personally think the managers should be more on top of food quality.

Just bath and no shower. Feels like home but nothing like a modern hotel. Basic amenities. Spacious room. Cute little place with free parking. There are food places around. Was stuck in Reading for the night and saw this was close by and price was right..

Overall this is a really nice hotel, but what would make it really great is a little more staff training. The staff are all really lovely, but they lack a bit of common sense and management. The hotel appears to be aiming for a high end of the market, so we were surprised by the poor training of some of the staff. The chap behind the bar on the two evenings we were there was really nice, but oh my goodness he was so slow. Each time we ordered a drink we had to tell him two or three times what we wanted. They didn't have the wine I wanted, but instead of handing me a list of their wines or telling me what wines they have, he just looked blankly at me and waited for me to ask if he had a certain wine. When he had poured the drinks he never told us how much they were, he just got the card machine out (they don't take cash) and we paid. We had to ask for the card machine receipt, but never gave us a till receipt so we still have no idea how much each individual drink cost. By the way the drinks are really expensive. The first night we had a pint of larger and a large white wine which came to £15.30p and the next night two large glasses of wine (one red, one white) which came to £23.50p. At no time during our stay were we offered a till receipt. We were shocked by the half pint and pint glasses given to customers (even ladies) which were the old fashioned ones with handles, which we hadn't seen for many years. Some ladies were struggling to drink from them. I really think the hotel should reconsider this and at least offer ladies a tall glass. The same chap was on his own behind the bar for both nights, but at no point did any other member of staff come to help him, especially when quite a bit queue had formed (because he was so slow), even though there were plenty of staff in the area. The waiting staff were friendly and polite, but again lacked a bit of guidance and training. One of the young waiters was wiping a table while the plates etc were still on the table. We wanted a table that people had just left and he kindly said he would clear the table for us and re-set it. He did re-set it, but didn't wipe it over and left the jug of water from the previous people. It is a large hotel and there were two coach trips booked in as well as quite a few other guests, so it was quite busy on both evenings. Having said this the hotel rooms were lovely and we enjoyed our stay. Our room was on the first floor which was nice and quiet. Rooms were extremely clean and tidy and well maintained. We were on a coach trip, so not in the hotel much of the time during the day. A few tweaks and this could be a really top notch hotel. Top tip: if the bar prices put you off, pop round to the local shop (turn left out of the main entrance of the hotel, turn right at the end of the road and there are a couple of shops up there and a cafe). You can buy drink there to put in the fridge in your room. Also, ice machine on the first floor by the lifts

Exceptional service from booking to checkout. True definition of going the extra mile to ensure every aspect of our stay was as expected. Exceptional customer service from senior management to customer facing staff at reception. Vivek, Catia and Riko… your energy and passion ooze through every interaction and is contagious! Every staff member at every interaction is approachable, a special mention to Nicola and Fariha at reception; very helpful and friendly while well presented and professional. Your cleanliness and attention to detail and person centred approach has blown us away. We are well travelled, but see ourselves returning to you no matter what event or occasion we are celebrating. From birthdays, relaxing adult only weekends, family breaks, team building weekends… There is nothing we would not trust the hotel staff to manage. Thank you for making us feel part of the Voco Reading family, best #IHG hotel in this part of England, and we are definitely coming back. Excellent value for money for the service you provide!

UK team meeting hosted at the hotel for 3 days. Excellent service, and a terrific location. Our visitors from abroad loved the views of the river. Facilities were top notch, and particularly noted that we had none of the usual connectivity issues when speaking to team members worldwide. A number of the team stayed at the hotel and I’ve had very favour feedback.Special thanks to Isabel, Federica and general manager Anne for looking after us for the week.

I have stayed There 3 times and every time I have stayed in a internal room as that is all they say they have left . Each time I have stayed I get a burning and scratching feeling and then wen I shower it goes but wen I leave the hotel as staff are excellent and don’t want any one in trouble but to get to the horrible point as I travel a lot I got a rash on all 3 occasions over the last 5 years and My Gp has said look on Google and I am knot the only one . I have a chemical reaction from who they sublet there bed lining to of as they say could be Bed Mites / My hole face and cheek of face both sides and Neck have been bitten / so the chemical hasn’t been ruled out but bed Mites are 100% true the chemicals of the Blotches all over My face and poker dots are mites the burning sensation is the strong chemical is to hide it . Watch this Space I’m Knot one to complain as trip adviser know I’m honest in what I say . If any one has had any symptoms like mine please speak out . Pjt

Awful location right in centre of Reading where there is absolutely NO PARKING anywhere near the hotel. You cannot even stop just outside to set passengers down or drop luggage as it is entirely surrounded by double RED lines - no stopping at any time. You have to park in a long stay car park at the Railway Station, which is a good 7 or 8 minutes walk away, and carry your luggage to the hotel yourself. Lad who checked us in was so helpful. He not only found me some additional pillows and brought them to the room very quickly, but he also booked a cab for us to our restaurant at the Oracle. On the other hand, the girl on duty this morning obviously could not give a toss when I reported that our air conditioning did not work and our toilet did not flush. As it was the hottest day on record yesterday, we had to try to sleep with a tiny window open to get any air, which of course (in a city centre) was noisy. As for the toilet, the very least I demand of any hotel room is that I get a functioning toilet. I had to take the plastic inner from the waste bin in the bathroom and fill it with water in the sink and then tip it into the toilet to get rid of our waste. Not pleasant. And this was in the £340 a night Rocket suite! Girl on duty's response - ”I will tell maintenance”. Not even a ”sorry to hear that” let alone any offer of compensation by reducing the bill. Awful. Will never stay here again.

I stayed here the night before my wedding that was nearby. I paid for a suite which was a really good size and the team also left a very thoughtful welcome package. On the morning of the wedding we had breakfast in the mansion house. Sarah and Iram were wonderful - friendly, engaging and nothing too much trouble. Worth knowing if you’re getting married in the local area they will give you a code so that you guests can get discounted rooms. Lots of our guests used this and benefitted from it.

Sixteen of us arrived a couple of weeks ago as part of a wedding party, check in was smooth, a very special mention to ”Grace” on reception a very friendly person that went out of her way in every way for us, always had a smile for everyone A few people mentioned the breakfast being below standard, small plates etc. the plates might have been a bit small, but it did not stop anyone going back up again for a second helping basic yes but plenty of hot and cold food, delicious coffee from a dispenser Not sure if it was us or what? but they ran out of Stella and Becks and were never replenished for the following day pity really as there wasn't much choice of beers Our room was basic with a very comfortable bed with fresh sheets and a nice bathroom with a nice size walk in shower, cleaners do a good job no complaints there Overall, not too bad just basic

The Hotel is perfectly situated for visiting Windsor Castle and a very short walk to Windsor Royal Theatre. My husband and I have stayed at the hotel numerous times. This time we stayed as we went to see a show at the theatre, Darker Shores, which was incredible. The staff at the hotel were polite and well presented and the breakfast more than satisfactory. The room was clean and comfortable and we slept well. It is our go to Hotel in Windsor and hope to stay again soon. Thank you to John Willcock for arranging the room for us and for leaving a handwritten welcome with complimentary chocolates and water. We had a wonderful stay!

Pros: The location is good, it is great to have breakfast on the Thames and Eaton Bridge early in the morning. The same English breakfast. The parking lot needs to be parked outside. Disadvantages: Luggage and children pay attention, our room is in need of climbing the old British building three floors and it is the kind of transfer, the estimated trouble. The bed in the room is small and not suitable for a family of three. The extra bed did not know, there was no call. PS: The room is not air conditioned!

We visited twice in September 2022, using the hotel prior to and post travelling from Heathrow. The complex is set in beautiful grounds, a short drive from Windsor, a very short walk from the Thames and historical Runnymede and is brilliantly located for Heathrow. Legoland is no more than 10 mins away by car. Ample parking is available on site and the hotel is set over a range of buildings and locations, including the beautiful White House. We can’t credit the front of house team enough. They were exceptional, brilliantly professional, very friendly and exceptionally helpful, even when we arrived late at night following our arrival at LHR. The rooms are really well appointed, well decorated and the beds exceptionally comfortable. We had two great nights sleep there. It will be very difficult to find something you don’t like at breakfast. A very extensive range of well prepared and presented food and staff are on hand to help and tidy as required. We had dinner in the restaurant on our first night with a drink in the bar beforehand. The restaurant menu is extensive and there should be something for everyone with reasonable prices and good portion sizes. We loved the wine list, which again had a great range available. Service was really good, attentive and friendly. Genuinely can’t recommend enough. It’s almost the hidden jewel of hotels in and around Windsor and Heathrow. We will definitely be using it again.

We had a one night stay and have to say it was great! Stayed in a larger room on the top floor with views of the castle and Guild Hall, truly lovely. Plenty of room for two adults and two little boys. Very clean and comfortable. The shower was super as were the lovely smelling toiletries, really good quality. Excellent quality tea, coffee and Nespresso in the room (proper milk in the fridge!) We also had complimentary mini bar in the suite (soft drinks only) and because we booked direct 4 free drinks from the bar including alcohol-that was a lovely surprise! The service at check in and check out was prompt, professional and friendly. Breakfast was excellent, really good variety and delicious. The lovely lady (maybe Filipina-sorry I didn’t get her name) who was managing breakfast this morning at 7:30am was super friendly and an asset to the hotel, keep hold of her!! But have to say all staff we encountered were professional and friendly. Easy to park and £30 for safe, convenient over night parking isn’t bad for central Windsor. We are staying again in December and already looking forward to it! If you need to be in Windsor to see the sights and want them on your doorstep then you can’t go wrong with the lovely Castle Hotel.

We had a superb time at Oakley Court. We were two families with four little kids between us. The mansion house rooms we had were large and beautifully appointed with views over the river. The beds are extremely comfortable and the room amenities are generous. The staff are incredibly warm and helpful, plus very patient with many questions. Our kids were ecstatic when they went into the walled gardens and tucked away they found the biggest bouncy castle ever (well bouncy Stonehenge, I should say -- you'll have to look it up, never seen anything like it!) The River House is of course delightful and we all enjoyed a balmy summer evening and dinner there. Everyone loved the pool/jacuzzi time in the morning and in the afternoon we went boating, which was a memorable trip amongst the swans. We loved all the touches in the hotel, from the unusual antique furniture to the well loved plants. The staff team make the place feel like a community which is a rare thing and much appreciated. We will definitely return!

We had a one day trip to Windsor before dropping family at Heathrow for their flight home to the US. The hotel has its own car park which worked well for us and allowed us to park the car before the 10 minute walk into the town. Check in was smooth and all of the staff were very friendly and welcoming. Our rooms were stylishly decorated and the beds super comfy. Breakfast was lovely and served from 7.00 am which worked well for us. When leaving I left my kindle in the room. The staff called to let me know that they had it and were kind enough to post it on to me. I would definitely recommend this hotel for a trip to Windsor.

Could and should be nice. Great location…….comfortable bed with good linen. However, the scruffy and untidy front and rear means most people would walk past, just an unattractive proposition. The scruffy paintwork outside, and in the room, may be considered a little heavy duty maintenance but the very rusty toilet roll dispenser, 3 mismatched hangars in the wardrobe and delaminating shelf (the only one in the room!) are all low cost, easy items that should have been picked up some time ago. We didn’t stay for breakfast as the kitchen is open to view from the bottom of the stairs and it didn’t fill us with confidence or comfort. No drawer or shelf storage…….so those 3 random hangars were more significant. Shame………

We had booked two rooms at the resort hotel . My customer service person I spoke to A couple Of weeks before was really helpful and helped us plan our visit well. The hotel Itself was not great . Legoland need to improve staff customer service , I appreciate hospitality industry struggles to recruit but these young people are so miserable . We checked in and were given a room key and told the room, no card with the room number which you normally get. Had to write the room number in my phone . No key told us where to go how we get to different places etc. the restaurant was attrocious but I have reviewed this separately. The evening entertainment was non existent . The room is a premium price but basic accommodation. Was fairly clean, but the door would not close without slamming it where the wood has clearly expanded. The towel rail was loose in the bathroom, the shower was tepid. The bed was probably short of about 1000 springs and I will never not appreciate my own bed. Lucky it was just one night but it is overpriced for what essentially is a budget hotel. Save your money stay in a nearby hotel where it will be better and cheaper . There is no advantage to staying in the resort .