Pet Friendly Hotels in Penang, Malaysia

The hotel is newly opened. It is clean and spacious. But the cafe is still under construction. The check in staff is friendly and flexible. You can park the car along the road in front of the hotel. It is near to main road where you can walk to the food court and Island plaza. The studio with kitchen is amazing. The room is separated by the tv cabinet. It makes me feel like home. The gym is clean and sea view too. It has a lot of equipment. The swimming just next to the gym. But the indoor swimming pool is not big enough if there is a lot of people. The is a coin washer and dryer that you can use too. They all are located at 15th floor. All the staff are helpful and friendly. We will be back again .

Reception staff very polite and good service. After checked in they keep in checking any request or help that we need. Everything goes well, clean and tidy. Just a bit difficult to on TV program, but still manageable after 15mins 🤣 definitely will come back again.

Great stay & peaceful environment. Thks Ardour Lodge if gt a chance will return back stay again. Nice room with external private bathtub & landscape pool.

Location is easy access. Room is spacious. Just 30 second walking to beach..check in is very convenience but need to contact owner before arrival for check in process. We had very pleasant stay ☺️

Ascott Gurney Penang is a fantastic place to stay. The rooms are clean and very comfortable, the staff are friendly, and the facilities are well-maintained. The breakfast is good and the location is super convenient — near malls, restaurants, and the seafront. Really enjoyed my stay and would definitely come back!

We have stayed many times in Citadines Thailand and has never failed us BUT this is our first time in Citadines Prai Penang and big dissappontment. When check in staff not very enthusiastic. They don’t supply bottle water at all and they tel you there is a glass flask and you can top up water at the water dispenser near the lift landing BUT the flask is so dirty n filthy you will not use it. The bath towel is old with the edge trimming coming off. A big disappointment.

This was always the only hotel I chose to stay in Penang. But this time stay was a bit disappointed with the overall staff service level. Not sure if it’s a new batch of staff. But when we entered our room, toilet amenities were empty and I called to request. But when staff came up, entered our room and looked. And again asked what we need. We explained once again and he left and return by giving us 1 set.  But we booked a twin share room. Are u not suppose to give 2 sets?😅 At night when we return, after housekeeping which they should replace but did not give us toilet roll, toilet mat and etc. So, really disappointed this time as compare to previous few times stay.

1. Excellent Location The hotel is very centrally located in George Town, making it easy to walk to popular attractions, food stalls, shopping malls (Komtar, 1st Avenue), and places like Hin Bus Depot. For food lovers, there are many local eateries, spas, and convenience stores nearby. 2. New & Attractive Design The property feels modern and fresh; many reviewers liked the mix of heritage facade with clean, contemporary interiors. Rooms are well decorated and generally clean. Beds, pillows, and linen get positive marks. 3. Amenities & Conveniences There’s a rooftop (or on-roof) pool (though small) and a gym. These provide nice options to unwind. Free‐flow water dispensers in hallways, complimentary coffee/tea and snacks in the lobby are much appreciated. The hotel is fairly clean, and staff are generally friendly & helpful.

Self drive, easy to locate the apartment. Safe as there a friendly and efficient security not only safe guard the entrance of property but he also taking care of checking-in and out and also assist to manage any simple enquires. Nearby have 7-11 and seafood restaurant. Nearby malls too. Downside of the property is noisy, night time can hear shouting and screaming kids, inide unit need some refurbish. Love the view from the balcony, can see Penang bridge and beautiful sunrise. Afterall, for the price we paid, we should not ask for much, it is still a money for value stay.

Although the photos and reality were different, the window-less rooms were still adequate for comfortable staying. We stayed for 3 nights in a level 4 deluxe double room and level 3 double room, all ensuite with bathrooms. Due to the lack of exhaust fans and windows, the internal bathrooms can cause dampness and a smell but that was ok for us. A pet friendly Guesthouse (many of our neighbours had dogs but they were very quiet and well managed). Now managed by 3 service staffs who do everything. A retro but working games machine at the ground floor was a delight for my kids. Free laundry & dryer and a simple fitness corner are useful amenities. The highlight is actually the location of this guesthouse - within walking distance, there are numerous dim sum outlets, night time street foods, noodles shop, bakery and a sports bar just across the road. Will stay again, anytime, for my next visit.