Beautiful hotel. Will definitely book here again. The only problem is sometimes grab had a problem sending us back to this hotel due to confusing route.
The room was big and comfortable. The staff is very friendly. Breakfast had many choices. Good location. Walking distance to the Curve and IPC shopping centre. LRT station is just opposite the hotel.
The room itself is nice, but there are several issues that significantly affected our stay. The blanket was quite thin, bed very low, and the location is difficult to find using Google Maps. What should have been a 10-minute drive took us around 40 minutes due to navigation issues, and the car park was also hard to locate.
The lobby has water on floor, no cleaner and maintenance, my daughter slipped and fell when we arrived.
The biggest concern was the lift. It is extremely slow, stops at every floor, and has poor ventilation. It took about 15 minutes just to go from level 36 to B3, which is unacceptable.
Overall, due to these inconveniences, I would not return.
Nice place but roads are abit confusing for grabs drivers. Other are all acceptable & above average. Shoplots at empire city is getting more and more. Checkin time can be improved to 2pm other than 3pm
This is where I stay in and around KL when I need to stay for longer for less money. There’s good amenities and attractions near by, decent food is close and the studio apartment perfectly fits my needs. The only downside is the fact that they do not clean rooms or even offer to during the stay. I have to ask for stuff to be delivered and do it myself.
Hotel near Bandar Utama,Petaling Jaya25% of visitors choose this area
GGuest User2026.05.30
Very convenient location
Check in was seamless. Very friendly & helpful staff. I requested a last minute change to room type and the hotel gladly obliged
Infinity Pool & gym facilities clean & world class
I am very disappointed with the cleanliness standards during this stay.
When I lifted the bedsheet, I found many long hairs underneath, and it was obvious that the bed had not been cleaned properly before the sheets were changed. This seriously makes me question whether the bedsheets were actually replaced, or if the same sheets from the previous guest were reused.
Cleanliness and hygiene are the most basic expectations of a hotel, but this experience was truly unacceptable. I hope the housekeeping department will take this matter seriously, especially ensuring that the bed is thoroughly cleaned before putting on fresh bedsheets.
I hope the hotel improves its hygiene standards to prevent other guests from experiencing the same issue.
Very satisfied with this stay! The house is quiet and comfortable, the decoration is warm, and it feels like home. Although it is located in the city, the surrounding area is still very quiet, and the transportation and eating are very convenient. The landlord responded quickly and was very enthusiastic, and the check-in process was smooth. Overall very recommended, suitable for people who want to relax and rest in the city 😊
It is quite confusing to find the location when I pin ”Mossaz suite”. You need to find Empire City then it is easier to find the stay.
The lift waiting is long and required a lot of patience 😐.
The check-in and check-out is smooth and fast.
When I arrived, there was a trash in front of the door and only have 1 towel. But then, I informed the receptionist, the action is fast to clean up and provide us the towel.
The pool is big and good. Have a nice view also.
Overall is good but appreciate if the lift issue can be improve 🫡
the parking was a bit tricky for us but we managed to get parked and the check was smooth.
the room was so clean and spacious. 2 queen beds. but you do need to bring your own toothpaste and toothbrush. but they do provide soap and shampoo.
there is stove , fridge and smart tv that you can log your netflix in. however upon arriving we notice we did not get an iron and kitchen utensils. we asked past 9pm and they gave the items at 9am the next day.
kindky check your checkout timung too. sometimes it is 11am
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7.9/10
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7.2/10
MMEGAT AMINUDDINI recently stayed at the Deluxe Mutiara Ville in Cyberjaya and booked the Standard Double Room. It was a very pleasant and comfortable experience.
The room was clean, well-maintained, and just the right size for a solo traveler. The bed was comfortable, and the air conditioning worked perfectly. I also appreciated the little touches like fresh towels, basic toiletries, and strong Wi-Fi, which made the stay more convenient.
The location is strategic, close to shops, restaurants, and only a short drive from the heart of Cyberjaya. The building itself felt secure with good security measures in place. Self check-in was provided, but the instructions could have been clearer. The process felt a bit hasty and lacked proper guidance — especially for first-time guests unfamiliar with the building or its layout.
One highlight was the building’s facilities – especially the swimming pool. which were clean and not too crowded. Great for a quick relaxation session.
In summary, this place is a good budget-friendly option with a great location, but keep in mind the shared bathroom setup and limited parking. I’d recommend it for short stays or solo travelers who don’t mind a few compromises.
SSeng TatThe hotel is quite clean and nice.
I booked for a night king bed room. The room is spacious and clean, quite nice.
However, there is no plug point besides the bed, only have usb port where not all electrical charger is fit and cannot be used.
For the toilet, the water draining system is bad, cannot drain water at all during showering.
For the access card given, one cannot open the door. I went to reception and inform the issue, the receptionist checked and asked another staff to assist me to my room and help me open. We walked till my room and the card cannot open as well. The staff then told me is because of the lock has running out of battery, need another 10 minutes to go down and get physical key to open the door. He then brought the manager comes and she could open the door with her card. So eventually is the second access card problem. I not sure the problem is with the receptionist or the lock got problem. Not a pleasant experience to kee me waiting standing outside my room for them to sort the issue
Wwangzai88Just got back from Sunway Resort and it was absolutely amazing! 🥳 The staff were incredibly welcoming and made us feel right at home. Breakfast was fantastic, with a huge variety of fruits, pastries, and both Western and Asian options – we were spoiled for choice every morning. 🍎🥐
The kids absolutely loved the children's pool with all its slides and water features; it was their personal paradise! 💦 The pool area is really well designed, allowing adults to relax nearby too.
The best part is the direct connection to the shopping mall. It's just a short walk away, making shopping, dining, and entertainment incredibly convenient! 🛍️🎬 It felt like everything was taken care of on this holiday. We'll definitely be back! 💯
#SunwayResort #HotelExperience #FamilyTravel #HolidayParadise #FoodieHeaven #PerfectVacation
否否否If you have a flight the next day, this is a good place to relax beforehand. The resort is quite large with many rooms, but the soundproofing might not be the best. It's difficult to roll luggage inside, so I recommend walking outside to get to your room. It was a bit challenging to find my room at first, as the layout is somewhat complex. As for dinner, ordering takeout is a good option.
AAnonymous UserWater park & Mini Karting fun for the kids.
Hotel staff ok, just the housekeeper leave the rubbish bag on the street infront my room door. Feel dirty.
I chose a Japanese restaurant there for dinner that day. I felt that the staff was not very friendly and anxious to clean up the dishes and chopsticks as if we would leave quickly after eating.
OOlie_luvOverall it just nearby airport nothing fancy, for the pricing to be honest not really worth it. The room is very simple and need to touch up, at night can hear clearly ppl walk by and door open/close. But for the crew service is good as they always put on a smile and the next day free shuttle service is on time! 7am sharp the bus left already which is very punctual. Breakfast is ok but not much varieties, starts early at 6am.
However I will not stay this hotel anymore.
KKytchermaineI booked the Superior King Room for a solo staycation and really enjoyed my time! I arrived around 2:20 PM, and they allowed me an early check-in with a fast and smooth process. The bed was spacious and comfortable, and the room came with two large complimentary bottles of water. The TV wasn’t a smart TV (no YouTube, etc.), but surprisingly there were quite a lot of programs and channels available during my stay.
The location is great. You can easily stay within the area without going out far. There’s a 7-Eleven for quick purchases, and a mall just next door with Lotus, Watsons, and more.
The onsen costs RM28 for walk-in guests, with 45 minutes per session. Slippers and disposable underwear are provided, but you can also bring your own swimsuit. I went during a non-peak hour and was lucky enough to have the entire onsen to myself. They even allowed me to stay longer than 45 minutes. After the session, they served free hot tea and a sweet snack (dorayaki), which was a nice touch.
The hotel also has two restaurants: Birch and Sora. I had dinner at Sora SkyDining, it’s a romantic spot with a great ambience. Prices are quite reasonable for a sky dining experience. I ordered the yuzu iced tea (RM16) and Tiger Prawns Spaghetti (RM38); the portions were generous and the food tasted good.
If you’d like to burn some calories after dinner, there’s a beautifully lit garden right beside the hotel. Perfect for a romantic night walk.
Breakfast is served from 6:30 AM to 10:30 AM, with a wide variety including noodles, nasi lemak, pastries, halal dim sum, and various drinks. Everything tasted good. Check-out is at 12 PM and parking is only RM1 per entry!
GGavinCHThe room was clean and tidy, and the staff were warm and always willing to help. The facilities were excellent, with a swimming pool and gym, perfect for both business and leisure. The location was superb, with convenient transportation and plenty of dining options downstairs, making it easy to eat out and get around. It's an ideal place to stay for travelers. However, the duvet was a bit scratchy!
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