3-Star Hotels in Hokkaido, Japan

The hotel is a bit far from Hakodate Station and the main city attractions, but the room was quite clean and the price was very reasonable. I accidentally lost my key card and had to pay a 2000 yen replacement fee, but overall it was a good stay.

Great for self-driving trips, and conveniently located near the airport. There's a Farmer's Market right next to the hotel, perfect for buying fresh produce and fruit on Sundays. The hotel lobby offers self-service coffee and tea, and is equipped with a microwave, ice bucket, utensils, and a sink, making it easy to bring food back and enjoy it at the hotel.

The location is right next to the Utoro bus terminal, making it super convenient to get everywhere. The big balcony facing the ocean offers stunning views, and if you climb the rocks across the way, you can see the Shiretoko Peninsula and its mountains. The front desk service was excellent, and the food was great too.

I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside. The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather. Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick. One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing. The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities. Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.

Our apologies for the very honest feedback as we felt that we did not get a clear picture of what we were booking which caused us to be pretty upset and shocked. We wanted a hotel near Chitose Airport as we have a morning flight the day after, and chose Koko as it is a chain of hotel, while the service by the team is really top notch, she spoke English, the amenities were there but we really could not accept the hotel room itself as it was not what we expected from the description, price point & photos. We are really thankful for the lady at the front desk who was nothing but helpful even thou we put in a request to modify our booking as the room was not what we expected and we could not feel comfortable or rest and decided to end the booking early. Pros - Location is great with lots of food around, close to Chitose airport Cons - Parking was at the building opposite and made of scaffoldings and was pretty run down, did not have a lift and our luggage’s were too heavy, we had to pull it down the slope meant for car and the carpark was creepy. The room was really, really run down, corners were dirty & there was a consistent ringing / beeping sound that sounded like alarm, the kind front lady helped to check and said it was caused by the fridge but it was really disturbing and we could not rest the entire night. Especially one of the door hinge seems to be damaged and is replaced by tapes instead. The bedsheets had stains that looked like blood? And the male guest was walking around in gown scrubs which made us feel really disturbed. We felt that this was more of a 1* hotel rather than 3* as shown on Trip when booking, as the pricing was similar to our 3* hotel at Sapporo but the difference was shocking. Sound proofing is absent too, there were people talking, walking outside that we can hear clearly. Photos showed 3 beds in a row which we felt the space would be suitable but didn’t know it could be of a different layout and when we entered we were really shocked. There is no space to open luggage except on the bed itself. To be honest, the service was great but if you’re there for a holiday, it is really not recommended because it is really hard to rest there properly. But if you’re just there for a couple of hours or to stop by before airport then you may consider.

Overall, my experience was positive, but I'd like to highlight an important point for other travelers. When you book nights individually rather than as one continuous reservation, the hotel's system treats each day as a new stay — requiring checkout before 11:00 AM and re-checkin after 3:00 PM daily. I had made 6 separate one-night bookings due to previously unconfirmed travel plans, which put me in this inconvenient situation. However, Trip.com's support team was incredibly helpful and resolved the matter on my behalf.  Highly commendable service — thank you, Trip.com!

The hotel's location isn't super convenient, but getting a taxi from Furano Station is easy. The room wasn't huge, and we paid a bit extra for our child, which was a reasonable charge. It was easy to get to the ski resort with their shuttle. Our child absolutely loved the hotel dinners; staying two nights meant we got to try both the cheese fondue and shabu-shabu!

1. The hotel is conveniently located right next to the Kitanomine ski resort, just across the street. Ski rentals are available directly at the hotel, and there's a very enthusiastic young man from Taiwan who works there. The prices are also the cheapest, highly recommended. 2. Transportation: There's a direct bus from New Chitose Airport that stops right at the hotel entrance, making it a seamless journey. The bus stop for Biei and Asahikawa is directly opposite the hotel's main entrance, with a direct Lavender Bus service that accommodates luggage. 3. Dining: We booked breakfast and dinner. Breakfast has a 1-hour limit, and dinner has a 90-minute limit. Both breakfast and dinner were very rich and plentiful. Dinner even included BBQ, though the dishes didn't change daily. Beer and sake were all-you-can-drink. 4. Entertainment: The hotel offers free 24-hour beverage machines. There are also scheduled times daily for roasted marshmallows, baked potatoes, cookies, and beer time, which the kids really enjoyed. There's also a children's play area. 5. Room: We had a triple room. The room wasn't very big and was a bit dated, but the heating was excellent. 6. Onsen (Hot Spring): There are two pools, one at room temperature and one at 40 degrees Celsius. It was quiet and not crowded.

The room was quite spacious, especially for a Japanese hotel – definitely one of the largest I've stayed in. The location is excellent; it's just a short walk to Nijo Market, the large supermarket in Susukino, Tanukikoji shopping street, and major shopping malls. There are tons of restaurants around the hotel, so you can pretty much find anything you're craving. The hotel breakfast is good, and if you love sashimi, you'll absolutely adore what they offer. If I go to Sapporo again, I'll definitely choose this hotel.

This hotel definitely exceeded my expectations! It seems not many Chinese know about it, as most guests are Japanese. The New Chitose Airport bus stop is right outside the hotel, and you don't even have to cross the street, which is incredibly convenient. Mitsukoshi and Parco are just a 3-minute walk away. Tanukikoji shopping street is a 5-minute walk, so it's super easy to drop off your shopping bags in your room. Plus, the rooftop bath is so relaxing and they even have ice cream! I highly recommend this as the number one choice in Sapporo. They also have a family room with three beds, which is a big plus!