Hotel near Melaka City Center,Melaka93.1% of visitors choose this area
GGuest User2026.06.02
Friendly staff throughout the hotel. Check in and out was smooth, although there was a queue for check in, probably as it was a long weekend. Very accomodating to.our requests (we had a total of 6 rooms).
Room was clean with usual amenities. Good water pressure and cold aircon, except for one room which was at the end. That one was a bit warm so suggest don't take end rooms unless you get cold easily. Walking in you'll find a mini sitting room with a couch & tv. Partial glass partition between this and the bedroom.
Breakfast was alright, quite a big space and nicely done up. Appreciate that the mains were double sided so people were spread out. A bit slow on the plate clearing but understood it was a busy period.
This is a non-smoking hotel so if you need to smoke will have to go to front of hotel or to the 9th flr car park.
There's a 7-11 on the ground floor as well as a nonya restaurant and a 'kopi tiam' sort of eatery with nice nasi lemak.
Overall it was a pleasant stay and would consider staying here again.
Hotel near Melaka City Center,Melaka93.1% of visitors choose this area
GGuest User2026.04.26
The hotel's location is excellent and convenient for getting around. The front desk staff were very welcoming and helpful. The self-service breakfast was decent with a good variety of options. We stayed for two nights, and on our second day, we had an early bus to catch, so the hotel even packed us a breakfast to take with us, which was incredibly thoughtful. It was a very pleasant stay overall.
Hotel near Melaka City Center,Melaka93.1% of visitors choose this area
CCheryl Goon2026.06.04
Fantastic place for a family getaway! The rooms were incredibly nice, clean, and offered plenty of space for everyone to relax comfortably. Plus, the location was absolutely perfect for our itinerary. We would definitely stay here again!
Hotel near Jonker,Melaka3.4% of visitors choose this area
AAnonymous User2026.05.31
Pros: very good location // room with breakfast // comfortable mattress //
Cons: very limited carpark: 14 carparks vs 100 rooms // very bad soundproof // stayed deluxe room with NO SUNLIGHT WINDOW // room got no line at all, need to connect to WIFI // requested water bottle from housekeeping and they asked to call lobby first before they can provide us water!! WHAT?! // Kettle is very DIRTY //
Not recommend if you are driving unless you donโt mind to find carpark.
-the end-
Hotel near Melaka City Center,Melaka93.1% of visitors choose this area
GGuest User2026.04.22
This property would have gotten 200% points if they had a better parking system. For a 1st timer, things were so confusing for us. Moreover the access card given to us was not working thus we had to go up and down just to get things sorted out.
Parking - from the parking level 7 there are different access to different buildings. Had the security guard was not there, it would have been very hassle for us to find which lift entrance to use. The access card was not working and ended going down again to get it fixed and coming up again. FYI the check in place is not in the same tower as the one which are staying. The parking is not well lit at night so it's kinda scary to go there at night.
The property - everything was good and satisfactory at T3 12-02 which is a three-bedroom unit. If I come again, will prefer to use this unit again.
Breakfast buffet - this must be the highlight of the stay!!! The taste, varieties and price everything was just so good!!! The service was prompt and friendly, and sufficient people on duty. Very satisfied with it. The rate for adults RM30++ and children RM20++.
The hotel location are strategic because it's in the midst of Malacca town, in front the hotel arw Dataran Pahlawan mall. Customers can just walks if going to tourists places because it's very near. A lot of parking spaces including they have the basement parking and open space parking. The room are nice, like a studio version. An affordable price! Very cooling aircond, nice view from level 5.
The cons:
1. Electric stove but no necessary utensils. Preferably microwave that much easier to use.
Will I come again? Hopefully will.
Hotel near Melaka City Center,Melaka93.1% of visitors choose this area
TTYANBY2026.04.19
This hotel, open for just over a year, is clean, spacious, and has a great location. There's plenty of parking available, and it's only about a 10-minute walk to Jonker Street in Malacca. It offers excellent value for money and is definitely worth a stay.
Hotel near Melaka City Center,Melaka93.1% of visitors choose this area
NNg Kien Boon Benjamin2026.06.01
Our family of four from Singapore recently stayed at DoubleTree by Hilton Melaka during the Vesak Day long weekend for a short getaway, and it was an outstanding experience from start to finish.
The hotel has a beautiful ambiance that immediately makes guests feel welcomed and relaxed. Check-in and check-out were exceptionally efficient, allowing us to maximise our holiday time. What truly stood out was the friendliness and professionalism of the entire team. Every staff member we encountered was approachable, attentive, and genuinely committed to ensuring we had a comfortable stay.
The location is excellent, with plenty of dining, shopping, and sightseeing opportunities nearby. The hotel facilities were equally impressive. The swimming pool, fitness centre, and sauna were all well-maintained and provided a great way to relax after a day of exploring Melaka.
We particularly appreciated how the team regularly checked in with us to ensure everything was meeting our expectations. It is this level of personalised service that sets the hotel apart. As parents travelling with teenagers, we were pleasantly surprised to find warm food available late at night when our children got hungry. This was an unexpected but greatly appreciated touch.
Considering the quality of the facilities, service, and overall experience, the hotel offers excellent value for money. We thoroughly enjoyed our stay and would not hesitate to return on our next visit to Melaka.
Highly recommended for families, couples, and anyone looking for a comfortable and memorable stay in Melaka.
My stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
Good environment, clean and comfortable room for families member.. the hotel located in the middle's of malacca town and full of facilities. The swimming pool outside the hotel building also clean and suitable for kids and adult. Will repeat if come to malacca ๐ฅฐ๐ฅฐ
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AAnonymous UserPros: very good location // room with breakfast // comfortable mattress //
Cons: very limited carpark: 14 carparks vs 100 rooms // very bad soundproof // stayed deluxe room with NO SUNLIGHT WINDOW // room got no line at all, need to connect to WIFI // requested water bottle from housekeeping and they asked to call lobby first before they can provide us water!! WHAT?! // Kettle is very DIRTY //
Not recommend if you are driving unless you donโt mind to find carpark.
-the end-
TTuhin SaneOverall, the price was the most competitive compared to other options in the area, which made it good value for money.
The room size was decent and comfortable for the stay. Breakfast was average, but since it was included in the package, it was a nice addition. The facilities looked decent overall, although they could certainly benefit from a refresh and some updating.
There were a few areas that could be improved. The pillows were not very comfortable, and the room service pasta was disappointing. We also found that many of the cocktails listed at the pool lounge were unavailable during our stay.
One major downside was the room allocation. Despite specifically requesting a high-floor room during booking, we were assigned a ground-floor room right at the far end of the property, which wasnโt ideal.
Overall, itโs a reasonably priced option with decent facilities, but there is room for improvement in service consistency, maintenance, and attention to guest preferences.
AAnonymous UserMy stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
GGuest UserOverall, we were very satisfied with the hotelโs facilities and family-friendly environment. However, I would not recommend staying during peak season due to the long waiting time for room allocation. Although check-in was at 3:30 PM, we only received our room between 6:00 PM and 7:00 PM. While guests were allowed to enjoy the facilities and complimentary light refreshments while waiting, the delay was challenging, especially for young children who were already tired after travelling.
Unfortunately, the room cleanliness was below expectations. It appeared that housekeeping was rushing to prepare rooms. There was visible dust and small pieces of rubbish on the floor, the shower gel bottle was completely empty and had not been refilled, and the balcony had not been swept. Most concerning was finding a Charlie ant near the curtain.
That said, I would like to compliment the hotel manager for the prompt response when we requested additional bottled drinking water. The service recovery was appreciated.
The breakfast offered a wide variety of choices and was delicious. Parking was convenient, and the facilities were excellent, making the hotel highly suitable for families with young children.
In conclusion, the housekeeping standards and room waiting time require significant improvement. However, the food, parking, and facilities were excellent. The location is slightly outside Malacca city centre, with most tourist attractions approximately 15โ20 minutes away by car.
FFaris SyafiqI love the location but hotel is quite noise during my stay, because of the window handle is broken since I checked in so the traffic noise is entering the small open window...the refrigerator is not working at all, luckily we only stay at the hotel for 1 night only if we stay for more than 1 night I will ask to change the minibar...the food breakfast are not variety also have to wait more than 30min for main dish,the sambal nasi lemak are undercooked and I had stomachache after I eat nasi lemak. This will be the first and last we stay at estadia please make an improvement...
GGuest UserFriendly staff throughout the hotel. Check in and out was smooth, although there was a queue for check in, probably as it was a long weekend. Very accomodating to.our requests (we had a total of 6 rooms).
Room was clean with usual amenities. Good water pressure and cold aircon, except for one room which was at the end. That one was a bit warm so suggest don't take end rooms unless you get cold easily. Walking in you'll find a mini sitting room with a couch & tv. Partial glass partition between this and the bedroom.
Breakfast was alright, quite a big space and nicely done up. Appreciate that the mains were double sided so people were spread out. A bit slow on the plate clearing but understood it was a busy period.
This is a non-smoking hotel so if you need to smoke will have to go to front of hotel or to the 9th flr car park.
There's a 7-11 on the ground floor as well as a nonya restaurant and a 'kopi tiam' sort of eatery with nice nasi lemak.
Overall it was a pleasant stay and would consider staying here again.
CChikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotelโs side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
GGuest UserOur stay at Puteri Bay Melaka was great ๐๐ผ The location was great because we are able to have a good view of the beach, and it was near food places. The hotel reception and staff were also kind and helpful. Food selection for breakfast was good and the beds were comfortable and had a good sleep ๐๐ผ๐๐ผ
The downside was that the toilet was not totally clean as there were strands of hairs sticking out from under the bed. Additionally, there were no toothbrushes provided in the room, and the prayer mat had an odour.
Generally, the stay was good although maybe staff need to ensure the room cleanliness and smell abit more?
I would still recommend the hotel for the comfortable beds and nice view and location beside the waterfront ๐๐ผ๐๐ผ๐๐ผ
MMiss mysterygurlGood environment, clean and comfortable room for families member.. the hotel located in the middle's of malacca town and full of facilities. The swimming pool outside the hotel building also clean and suitable for kids and adult. Will repeat if come to malacca ๐ฅฐ๐ฅฐ
GGuest UserOverall, it was a pleasant stay. The room was clean, but the toilet facilities need upgrading. The staff were polite and helpful. However, there were minor issues with the pool facilities, as no towels were provided. Still, it was a good experience and worth staying for the price.
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