4 Stars Hotels in Kanagawa Prefecture, Japan

Check in was smooth. The hotel clerk who checked us in was friendly. Check out is self serviced. There are check out kiosks on the ground flr and the 20th flr. The hotel staff told us to check out on the ground flr. But if you planned on storing your luggage at the hotel after check out, you should use the check out kiosk on the 20th. The hotel has WiFi coverage in the entire premises. No telephone in the room (not really necessary anyway), but there is a telephone to the reception on each flr by the elevators. The room itself is new and clean. Toilet is separated from the shower. There is a stand shower and bathtub. Breakfast is good at this price point. 7-11 is on the ground flr right next to the hotel entrance.

It's located right next to Shin-Yokohama Station, so you don't have to worry about access from the station or where to eat. There is a 7-Eleven next to the elevator platform, so it is very convenient. Although the hotel is showing its age, it has been carefully maintained and is extremely comfortable. The sitting space in the bath is great! You will want to prepare bath salts and take a relaxing bath. The breakfast is truly Prince quality! Each item is carefully prepared and delicious. As for the curry, it's excellent! You'll gain weight in the morning. The coin laundry is on the second floor. Also, parking was free for guests. This is a hotel you'll want to visit on a relaxing holiday.

I love the location of this hotel, which is right above Shin-Yokohama station and on the 10th floor of a mall which houses usual popular stores like Uniqlo and Gu. Souvenir/food stores are in the mall and train station too. It also has a gym although I didn’t go check it out. There’s also a guest lounge for free coffee/tea/juices and newspapers which you can enjoy on the 12th floor. And this lounge has a nice view too of the streets below. Staff are friendly and helpful, although many are not proficient in English. I’m All in, I would stay here if I visit Yokohama again. I would also recommend this place to others (which I did!)

Citadines HarbourFront Yokohama is a very clean and sleek looking hotel, with the train station just below! The room has all the necessities and even has a mini-kitchen including a microwave/oven and a refrigerator! We would most definitely stay here again if we were to visit Yokohama again.

It is just opened in 6/5 and is clean in the hotel building and in the room. Access is a few minutes from Shin Takashima Station of Minato Mirai Line. I think it is based on the person, but if you walk from the east exit of JR Yokohama station to Nissan headquarters building, it is a hotel in another block, so there is a choice here if it is not painful to walk. 1F Enter the hotel entrance and the front desk is 9F so it is in the elevator. Check-in is paperless with automatic check-in machine. Check-out is at the counter. 10F On the above room floor, the security elevator that doesn't move if the card key is not swallowed. This room is room 1312 on the 13th floor. Room on the side of Minato Mirai Boulevard. The view from the room is Shiseido, Keifuku headquarters building, Minato Mirai Boulevard, bay quarter, etc. 43 inch Sony 4KTV has a button that can access hulu, NETFLIX, U-NEXT, AbemaTV, YouTube from the remote control. If you have registered guests in each service except Abema and YouTube, you can watch it. The lighting in the room is a little dark only by downlight. The room and unit bus are large enough (^ o ^) v hand soap is Laura Ashley. Body soap is Steven ･ nor. Amenities are also necessary for toothbrushes and shaver. There is a humid air purifier, a hot pot, and a refrigerator. There are coffee and Sencha amenities. There is a small moon object in the room. The bed was large and I could sleep well.

I stayed at this hotel close to Kamakura Station this time on a day trip in Kamakura after a long time. The weather was good and I was looking forward to the next day's Kamakura walk. First of all, the entrance of the hotel was difficult to understand and left to right. The floor display of the elevator is difficult to understand. The construction is fashionable, but the moving line from the elevator to the front desk is bad and narrow. The target is young. There may be some mistakes that I didn't read the terms of use firmly when booking the net, but the attitude of the woman who responded to the check-in was the lowest. Because it was a reservation in the prefectural people, I was asked to present a certificate of vaccination, but when I told him that I didn't bring it, it was said that it meant ”I can't stay without anything to prove” Because it is said that something can be proven, when I look for an email that came to the vaccine, I see a paper with a fluorescent marker on the sentence posted on the reservation site I just said, ”It's written here!” I found him angry at the attitude, but I came to Kamakura, and I didn't see the document because it was bad, and I was looking for an email by two people, and the staff came I came to say, ”I don't accept it, but I will respond only this time.” I came with Kachin! I checked in with a smile, saying, ”I'll be thankful.” I think there is a way of saying things as a customer service business, even if there is a mistake here. It was quite high pressure and I was sorry as a fellow to the way of saying things from the top and the attitude and expression of the eye. If you are staying in the prefecture, please read the conditions of use. laughter

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

One of the Lobby service staff was not helpful at all. I need assistance to contact a bus company to make a reservation, as no email was given only phone no as form of contact. The lobby service staff(male) told me to call from my room phone or my mobile only. He said that,only assist if the bus company operator can’t communicate in English. Very disappointing. I wonder what is customer service all about if you can’t assist the hotel guests.

The hotel is ideally located within walking distance of the station and several iconic attractions. The lobby on the third floor is directly connected to the adjacent department store from 11:00-20:00, with abundant dining options. The hotel's own restaurant has a large glass wall with a great view, and it is also pleasant to have afternoon tea. The front desk staff can talk in English and kindly remind you of various matters. The window of the room faces Mount Fuji🗻. Although the bright lights of the port cannot be seen, it is still refreshing. The facilities and sanitation are well maintained, and the TV screen is large. The plum tea provided has a special taste, I really like it. It is a hotel worth recommending👍.

Check in was smooth. The hotel clerk who checked us in was friendly. Check out is self serviced. There are check out kiosks on the ground flr and the 20th flr. The hotel staff told us to check out on the ground flr. But if you planned on storing your luggage at the hotel after check out, you should use the check out kiosk on the 20th. The hotel has WiFi coverage in the entire premises. No telephone in the room (not really necessary anyway), but there is a telephone to the reception on each flr by the elevators. The room itself is new and clean. Toilet is separated from the shower. There is a stand shower and bathtub. Breakfast is good at this price point. 7-11 is on the ground flr right next to the hotel entrance.

It's located right next to Shin-Yokohama Station, so you don't have to worry about access from the station or where to eat. There is a 7-Eleven next to the elevator platform, so it is very convenient. Although the hotel is showing its age, it has been carefully maintained and is extremely comfortable. The sitting space in the bath is great! You will want to prepare bath salts and take a relaxing bath. The breakfast is truly Prince quality! Each item is carefully prepared and delicious. As for the curry, it's excellent! You'll gain weight in the morning. The coin laundry is on the second floor. Also, parking was free for guests. This is a hotel you'll want to visit on a relaxing holiday.

I love the location of this hotel, which is right above Shin-Yokohama station and on the 10th floor of a mall which houses usual popular stores like Uniqlo and Gu. Souvenir/food stores are in the mall and train station too. It also has a gym although I didn’t go check it out. There’s also a guest lounge for free coffee/tea/juices and newspapers which you can enjoy on the 12th floor. And this lounge has a nice view too of the streets below. Staff are friendly and helpful, although many are not proficient in English. I’m All in, I would stay here if I visit Yokohama again. I would also recommend this place to others (which I did!)

Citadines HarbourFront Yokohama is a very clean and sleek looking hotel, with the train station just below! The room has all the necessities and even has a mini-kitchen including a microwave/oven and a refrigerator! We would most definitely stay here again if we were to visit Yokohama again.

It is just opened in 6/5 and is clean in the hotel building and in the room. Access is a few minutes from Shin Takashima Station of Minato Mirai Line. I think it is based on the person, but if you walk from the east exit of JR Yokohama station to Nissan headquarters building, it is a hotel in another block, so there is a choice here if it is not painful to walk. 1F Enter the hotel entrance and the front desk is 9F so it is in the elevator. Check-in is paperless with automatic check-in machine. Check-out is at the counter. 10F On the above room floor, the security elevator that doesn't move if the card key is not swallowed. This room is room 1312 on the 13th floor. Room on the side of Minato Mirai Boulevard. The view from the room is Shiseido, Keifuku headquarters building, Minato Mirai Boulevard, bay quarter, etc. 43 inch Sony 4KTV has a button that can access hulu, NETFLIX, U-NEXT, AbemaTV, YouTube from the remote control. If you have registered guests in each service except Abema and YouTube, you can watch it. The lighting in the room is a little dark only by downlight. The room and unit bus are large enough (^ o ^) v hand soap is Laura Ashley. Body soap is Steven ･ nor. Amenities are also necessary for toothbrushes and shaver. There is a humid air purifier, a hot pot, and a refrigerator. There are coffee and Sencha amenities. There is a small moon object in the room. The bed was large and I could sleep well.

The hotel is ideally located within walking distance of the station and several iconic attractions. The lobby on the third floor is directly connected to the adjacent department store from 11:00-20:00, with abundant dining options. The hotel's own restaurant has a large glass wall with a great view, and it is also pleasant to have afternoon tea. The front desk staff can talk in English and kindly remind you of various matters. The window of the room faces Mount Fuji🗻. Although the bright lights of the port cannot be seen, it is still refreshing. The facilities and sanitation are well maintained, and the TV screen is large. The plum tea provided has a special taste, I really like it. It is a hotel worth recommending👍.

The hardware of the hotel is relatively old, and I gave full marks for everything else, mainly due to the high recognition of hotel services. Japan's hotel management services are indeed the first in the world. All the staff I encountered in the hotel were very dedicated, especially the hotel's female lobby manager, who solved all the problems for us enthusiastically and meticulously. It's a pity that I didn't remember her name tag, but only remembered her short hair, with a very elegant temperament.

It's good that it's cheap. I stayed for 2 nights with a barbecue plan and a French plan, and I could stay for 13000 yen, and the parking fee was free. Thank you for this, 5 minutes walk to Chinatown, 5 minutes to Yamashita Park, the hill with the harbor view is in front of you, the scenery is good. Accommodation is pre-cleared, drinks and additional charges are settled at check-out. Cars can be parked for free before check-in except on Saturdays, Sundays and holidays. The remnants of the Showa era are the best in the room. It is not suitable if you want service, room furnishings, it is good for people who value cospa, divided into recreational centers.

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.

The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

子供も楽しめるような客室露天風呂付の宿を探していたところ、 こちらの宿を発見。 ファミリールームを選択しました。 価格的には比較的リーズナブル。 私のプランには入湯税が別途取られたり、夕食時の酒類サービスが付いていないので 後払いしていますが、2杯以上飲まれる方は、1000円払っての飲み放題が良いかと。 お部屋的には、遊具のある部屋の窓の先に客室露天風呂があり、 小さいお子様でもそこで遊ばせながら露天に入ることも可能かと思います。 露天自体はそれなりの大きさで、大人二人入るには全く問題無し。 天然かけ流しではないが、こちらは硫黄泉で、硫黄の香りのするよい温泉で、 湯あたりもしない良い温泉でした。 露天は林が近くにあるからか、よーく壁などを見てみると、足の細長ーいよく見ないと分からない 足の細長い白っぽいクモがいましたが、湯船の中などに枯れ葉など入った際に取り除くための網で外に退治しました。 家内が虫嫌いなので、明るいうちにチェックしましたが、それ以外で気になる虫は見かけませんでした。目ざとい家内が入浴時に特に騒いでいなかったので、問題無かったと思います。 夜中は明かりをつけると誘引してしまうかなぁ？と思いましたが、 特に虫が寄ってきて騒ぐような事態にはならなかったのは良かった。 部屋については、大人がくつろぐにはちょっと物足りない大きさ。 子供たちは遊具施設で満足そうに遊んでいましたので、 子供に手をかけずにゆったり出来る時間がとれたのは良かった。 この部屋の難点は、あちこちに角と段差がある点。 コーナークッションのようなものを張り付けてあった痕跡はありますが、 はがれている部分あり。 2段ベッドの1階部分の布団を敷く場所を囲ってある木枠は本当にちょっとした段差ではありますが、木枠でない方が良いかと思うのと、もしそれなら面取り、角取りしてあれば良いのにと思う。 2段ベッドの階段件収納スペースの括り付け家具も、角張っており、 ここで大暴れすることは無いと思うが、0～3歳くらいの子には注意が必要かな。 スタッフの方々は、物腰柔らかい感じで、すごく良かったです。 あとは、ファミリールームは2階にありますが、エレベーターが無いので、 お子様の荷物が増えがちなご家庭は、荷揚げが大変かと。 スタッフに言えばやって頂けるのかもしれませんが、チェックインで込み合う時期は難しいかな。 そんな感じ。

The hotel design, environment and hygiene are top-notch! I booked a set in the hotel for the evening. The food was exquisite, carefully prepared, and delicious! Worth going again! Recommended!

This hotel is a bit hard to reach by public transport. There is a bus that stops closeby, but there is also a train, however, after that you have to walk for 20 minutes and the road can be quite steep in some parts. In the vicinity, there are some convenience stores and restaurants. The town of Hakone is beautiful and located close to mount Fuji. We had a lovely ryokan-style suite with twin beds. Everything was very clean and comfortable, including the pillows. Breakfast is buffet-style and offers both European and Asian food. There are both a public onsen and a private one. Staff is very friendly and speaks English very well.

Right next to lake Ashi the hotel boasts very good views and location. The food we had was very good but we were part of a coach trip so the menu was tailored to us. The breakfast was however a delightful surprise as it was better than expected. The staff were as always for Japan very pleasant and accommodating. The morning presented us with great pictures of Lake Ashi with Mount Fuji in the background.

　I stayed on January ５ day as last year. The room is a low-rise room as usual. The lower floors can see the moon, stars and the rising sun through the leaves of the garden tree 々. The upper floors are not disturbed by the trees 々 and you can enjoy the surrounding mountains 々 landscape. ４ I have never stayed above the floor, but I think the scenery on the lower floors in winter is lonely and Qing 々. I don't think I'll come again if my first stay was the mountain side room I saw on YouTube. After spring, it has a hot spring inn in the forest in the leaves of the tree 々, and it has a different taste, but I like winter. This time, when I changed the iPhone to a new model, I was able to take a good picture of the garden and the stars at night. Overall, I am satisfied with the same wonderfulness. If I dare to say something I was interested in, I take pictures of the meal every time, but the tea confectionery at the reception was the same as last year (of course I am satisfied). I requested the size of the clothes in the building in advance and prepared it. Is not small, and last year there was nothing to wear on the clothes in the hall like a vest (I don't know what to say) (because it looks like a farmer?), The maximum size of the clothes I bought at the shop last year is pink-colored building I bought an inner dress, but the inner dress prepared in the room was the same white gray? (Since it was the same color last year, it may be the same color even if you make a reservation for a man and woman. Or is there a number depending on the size?) The same was true when I stayed at another hotel in Hakone Yumoto at the end of the year, but the dinner dishes were served. , From last year, I felt that it was small or the amount was small. Compared to the photos when I stayed last year, I really get worried. I was worried that the food would be smaller as the room rate was rising from last year. The good thing was that the staff at various places were as good as ever. There were many non-al drinks beside the elevator. There was a low evaluation on SNS in advance, but it is true that there are customers, but there are staff who are dissatisfied with colleagues in a low voice, or the number of staff at the restaurant is narrowed. Is it , I couldn't come immediately after pressing the doorbell button, but it was acceptable to me. I've never seen it like I was on SNS here. I wanted to use it in the future. Finally, I bought it here last year, but I can't wear it because it seems to be ”stealed” at the same Kyoritsu resort, but I used it at other hotels and was popular with foreign tourists. It is often used when staying at other hot spring inns. I would like you to always have various sizes of colors. The next time I stay, I would like to buy it if there is a color for overseas souvenirs.

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.

The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

子供も楽しめるような客室露天風呂付の宿を探していたところ、 こちらの宿を発見。 ファミリールームを選択しました。 価格的には比較的リーズナブル。 私のプランには入湯税が別途取られたり、夕食時の酒類サービスが付いていないので 後払いしていますが、2杯以上飲まれる方は、1000円払っての飲み放題が良いかと。 お部屋的には、遊具のある部屋の窓の先に客室露天風呂があり、 小さいお子様でもそこで遊ばせながら露天に入ることも可能かと思います。 露天自体はそれなりの大きさで、大人二人入るには全く問題無し。 天然かけ流しではないが、こちらは硫黄泉で、硫黄の香りのするよい温泉で、 湯あたりもしない良い温泉でした。 露天は林が近くにあるからか、よーく壁などを見てみると、足の細長ーいよく見ないと分からない 足の細長い白っぽいクモがいましたが、湯船の中などに枯れ葉など入った際に取り除くための網で外に退治しました。 家内が虫嫌いなので、明るいうちにチェックしましたが、それ以外で気になる虫は見かけませんでした。目ざとい家内が入浴時に特に騒いでいなかったので、問題無かったと思います。 夜中は明かりをつけると誘引してしまうかなぁ？と思いましたが、 特に虫が寄ってきて騒ぐような事態にはならなかったのは良かった。 部屋については、大人がくつろぐにはちょっと物足りない大きさ。 子供たちは遊具施設で満足そうに遊んでいましたので、 子供に手をかけずにゆったり出来る時間がとれたのは良かった。 この部屋の難点は、あちこちに角と段差がある点。 コーナークッションのようなものを張り付けてあった痕跡はありますが、 はがれている部分あり。 2段ベッドの1階部分の布団を敷く場所を囲ってある木枠は本当にちょっとした段差ではありますが、木枠でない方が良いかと思うのと、もしそれなら面取り、角取りしてあれば良いのにと思う。 2段ベッドの階段件収納スペースの括り付け家具も、角張っており、 ここで大暴れすることは無いと思うが、0～3歳くらいの子には注意が必要かな。 スタッフの方々は、物腰柔らかい感じで、すごく良かったです。 あとは、ファミリールームは2階にありますが、エレベーターが無いので、 お子様の荷物が増えがちなご家庭は、荷揚げが大変かと。 スタッフに言えばやって頂けるのかもしれませんが、チェックインで込み合う時期は難しいかな。 そんな感じ。

The hotel design, environment and hygiene are top-notch! I booked a set in the hotel for the evening. The food was exquisite, carefully prepared, and delicious! Worth going again! Recommended!

This hotel is a bit hard to reach by public transport. There is a bus that stops closeby, but there is also a train, however, after that you have to walk for 20 minutes and the road can be quite steep in some parts. In the vicinity, there are some convenience stores and restaurants. The town of Hakone is beautiful and located close to mount Fuji. We had a lovely ryokan-style suite with twin beds. Everything was very clean and comfortable, including the pillows. Breakfast is buffet-style and offers both European and Asian food. There are both a public onsen and a private one. Staff is very friendly and speaks English very well.

Right next to lake Ashi the hotel boasts very good views and location. The food we had was very good but we were part of a coach trip so the menu was tailored to us. The breakfast was however a delightful surprise as it was better than expected. The staff were as always for Japan very pleasant and accommodating. The morning presented us with great pictures of Lake Ashi with Mount Fuji in the background.

　I stayed on January ５ day as last year. The room is a low-rise room as usual. The lower floors can see the moon, stars and the rising sun through the leaves of the garden tree 々. The upper floors are not disturbed by the trees 々 and you can enjoy the surrounding mountains 々 landscape. ４ I have never stayed above the floor, but I think the scenery on the lower floors in winter is lonely and Qing 々. I don't think I'll come again if my first stay was the mountain side room I saw on YouTube. After spring, it has a hot spring inn in the forest in the leaves of the tree 々, and it has a different taste, but I like winter. This time, when I changed the iPhone to a new model, I was able to take a good picture of the garden and the stars at night. Overall, I am satisfied with the same wonderfulness. If I dare to say something I was interested in, I take pictures of the meal every time, but the tea confectionery at the reception was the same as last year (of course I am satisfied). I requested the size of the clothes in the building in advance and prepared it. Is not small, and last year there was nothing to wear on the clothes in the hall like a vest (I don't know what to say) (because it looks like a farmer?), The maximum size of the clothes I bought at the shop last year is pink-colored building I bought an inner dress, but the inner dress prepared in the room was the same white gray? (Since it was the same color last year, it may be the same color even if you make a reservation for a man and woman. Or is there a number depending on the size?) The same was true when I stayed at another hotel in Hakone Yumoto at the end of the year, but the dinner dishes were served. , From last year, I felt that it was small or the amount was small. Compared to the photos when I stayed last year, I really get worried. I was worried that the food would be smaller as the room rate was rising from last year. The good thing was that the staff at various places were as good as ever. There were many non-al drinks beside the elevator. There was a low evaluation on SNS in advance, but it is true that there are customers, but there are staff who are dissatisfied with colleagues in a low voice, or the number of staff at the restaurant is narrowed. Is it , I couldn't come immediately after pressing the doorbell button, but it was acceptable to me. I've never seen it like I was on SNS here. I wanted to use it in the future. Finally, I bought it here last year, but I can't wear it because it seems to be ”stealed” at the same Kyoritsu resort, but I used it at other hotels and was popular with foreign tourists. It is often used when staying at other hot spring inns. I would like you to always have various sizes of colors. The next time I stay, I would like to buy it if there is a color for overseas souvenirs.