Hyatt Regency Lisbon Reviews

Nice five star hotel in Lisbon with great coast view and the huge red bridge. The hotel is clean and the staff is well trained. Love this hotel so much.

Staff were helpful and professional.

Breakfast was good. Staff was cooperative.

New hotel but no attraction around

Pretty Good.

The rooms are very good, spacious and modern, as well as the hotel facilities. The location is not the best if you want to go sightseeing in the center of Lisbon, there are good connections. I expected something more from breakfast due to the type of hotel.

The apartment hotel on the Tejo River has all the necessary facilities: kitchen, laundry, master bathroom + guest bathroom, as well as a huge and spacious living room and balcony. Sitting on the balcony: Watch the cars coming and going on the 425 Bridge🚘 Appreciate the white sails of the ships on the Tejo River🚢⛵️ Hear the train whizzing past in front of you🚉🚂 Watch the planes✈️ and seagulls🪽 flying across the blue sky If the restaurant breakfast content changes a little, it will be perfect.

First of all, the location of this hotel is very bad. It is very close to the slums, and the surrounding sea view is very average. First, there are serious problems with the front desk clerk of this hotel. He maliciously stole my credit card and maxed out my credit limit. Ctrip helped me claim 30% of the house compensation. Second, there are serious safety hazards in room 101. There is no telephone facility in the bathroom to contact the hotel front desk. I was trapped in it for half an hour. There is very serious noise pollution in 101. There is no view outside the room 228A. It is all rotten lawn. Third, the sanitation of the guest room is very bad, very disgusting, and not cleaned properly. Fourth, the hotel swimming pool needs to pay to enter. After I paid, I didn’t have a swimming cap. I said I bought a swimming cap but my wallet was in the room. I said I would pay it after I checked out. He said I didn’t pay the deposit. It is completely discriminating against the consumption level of Chinese guests, for fear that I would run away because of five euros. Fifth, everyone must pay attention to a waiter at the front desk who stole the credit card! ! The deposit on the card machine was clearly 300 euros, but after I swiped it, a 700 euro deduction popped up immediately. So far, I still haven’t received the deposit after checking out.

The bathroom ventilation system is poor, the restaurant meal fee was calculated incorrectly, and the front desk overcharged the pre-authorized credit card. No one arranged to clean the room after being out for a whole day.

The location of the hotel is a bit remote, not close to the shopping area, and there are no shops nearby. The room is of ideal size, facing the sea and has a pleasant view. The restaurant decoration is modern and comfortable.

The transportation is not convenient. I don't recommend it if you are traveling with the elderly. It is very noisy. Trains, planes and bridges are all here. The room service is not good. I called 3-4 times and waited for more than 2 hours before the slippers were delivered. The scenery is nice.

I booked a room with a kitchen. The hotel is stingy with consumables, such as paper pumps, washing powder, dishwashing detergent, and purified water. They often don’t refill them. You need to call to ask for them, but the phone is always disconnected.

The service is very good, but the English is so fast that I can't adapt to it

The hotel is quite new, all the facilities are very new, the service attitude is very good, the room is not too small, the underground parking lot is large, it is more convenient to drive by yourself, but it is not so convenient to buy things around, fortunately, Lisbon is not big