Guest User
July 18, 2024
1. Ctrip customer service is very poor, customer service communication is difficult!!! A simple check-in time issue requires application from multiple departments. Don't use Ctrip for overseas room reservations. I am a black diamond member with millions of points, but it is meaningless.
2. The school is next to the hotel, and it is very noisy in the morning! The soundproofing in the room is also poor, and you can hear clearly what is happening upstairs! The Wi-Fi speed is not as fast as the mobile phone! The only advantage is that the shower water is big enough and hot enough. The breakfast is barely acceptable.
3. Hotel service depends on how much tip you give, so I won't comment on it here.
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