Km 46 Suez-Hurghada Road, Ataqah, Suez Governorate, EgyptView Hotel Details
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Stella Sea Club Hotel Guest Reviews
4/5
Very Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service3.8
Cleanliness4.3
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All reviews(50)
Positive reviews(16)
Reviews with photos/video(10)
Negative reviews(3)
Fia93
Deluxe Room Pool View
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 5, 2024
The place was beautifully calm as our stay was very much peaceful. The food was also good and a nice change of the menu almost every night. The staff too were polite and friendly. Overall stay was 4/5!
Response from Property: Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Nov 2024
Business travelers
5 review
3.2/5
Posted on Dec 25, 2024
Very bad service experience! Not professional, No proactively communication, No respect for customers when additional charge happened. Especially the reception manager is very rude to customer with threating personal safety words. Not recommend!
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude for selecting Sea Club Hotel and for sharing your feedback. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time.Thank you again for your review, and we look forward to welcoming you back to our hotel soon.Regards, Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Oct 2024
Business travelers
3 review
2.2/5
Posted on Nov 14, 2024
The room is excellent, the food is very bad and i
The quality is poor, the security staff is disrespectful, I think I will not repeat the experience again
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Jul 2024
Family
1 review
1.5/5
Posted on Aug 26, 2024
Very Bad Service
Didn't get my rewards either early check in or late checkout
Cleanliness level is also bad
Staff isn't friendly
Also there are no drinks at dinner!! How come
Even water is for an extra charge !!
Wouldn't recommend at all
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
Hassan
Standard Room Garden View
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Excellent
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Stella Di Mare Sea Club Hotel Management
Крестник
Standard Room Garden View
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 8, 2025
Thank you for the warm welcome! The hotel is located on a very large, well-kept and clean territory!
+ Cozy room, huge bed with a good mattress and clean fresh linen.
+ New plumbing, good pressure and hot water (this is important)
+ Delicious hearty breakfasts and very varied dinners, rich table, but no drinks at dinner are included in the price;) we had to order tea from the bar menu at dinners to enjoy oriental sweets;)
+ Excellent beach 5 minutes walk from the hotel (a cute train will take you there in three minutes;)) the sea is clean, but shallow... if you swim, then go further from the shore, you can just lie in clean sea water
+ water slides, many small pools around the territory and one large one (all without heating)
Excellent hotel for its price, I recommend!
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude for selecting Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel staff is very friendly, the hotel environment is also good, the garden, lawn and swimming pool are well maintained, I will choose to stay here next time
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude for selecting Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Sea Club Hotel Management
meijie0788
Deluxe Room Pool View
Stayed in Jul 2024
Family
109 review
2.7/5
Posted on Aug 24, 2024
Facilities: The room is not big, but it is quite clean. They all have double round plugs. European and Chinese plugs cannot be used!
Hygiene: The hygiene is OK!
Environment: The hotel is basically surrounded by deserts. The green vegetation in the hotel area is pretty good. The rooms are built around the swimming pool! The beach of the hotel is shallower, and there is basically nothing to play. The main thing to play is the several swimming pools in the hotel. There is a simple facility like a small slide, which is not worth mentioning in China. Maybe it’s because they are in the desert here, so they are very happy to see this water park!
Service: I think the service staff is racist. When I was queuing to check in, when it was my turn to check in, the service staff asked me to wait for a while and then let other guests check in. When I waited for ten minutes, I asked the front desk what was going on? They still looked at me coldly and handed me the room card. Cold greetings and cold replies throughout the whole process! When I checked out, there were no taxis around the hotel, and Uber was out of service. I asked the front desk to help me call a taxi, but the first person said they couldn't help me. I tried to find a taxi for half an hour, but still couldn't find one. I went to the front desk again, and they took out a list and said they would charge UE66 yuan to call a taxi for me. It was very expensive. As a tourist, you can't leave this hotel. This hotel is far away from the city and uninhabited! Chinese tourists should be cautious when traveling. I took a taxi to this hotel and the taxi charged me double the fare! I really don't recommend this hotel! I think Chinese people should never come here!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Jun 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Very good hotel, great value for money. There is a swimming pool downstairs in the hotel, very close to the Red Sea, the hotel has its own beach, and many people are on vacation.
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Stella Di Mare Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The accommodation environment is good. The hotel has good greenery. There is a breakfast room and a full set of hotel toiletries. The hotel is very quiet. You can go to the beach to watch the sunrise in the morning.
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management
Guest User
Standard Room Garden View
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The environment is very good, the waiters are very enthusiastic and proactive, the breakfast and dinner are very rich, there are many options, and the taste is also very good. The best thing is that there is a small train every ten minutes at the entrance of the hotel that takes you to the beach for free!
Original TextTranslated by Google
Response from Property: Dear Guest,We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Stella Di Mare Sea Club Hotel Management
Kuailedezhaopangzi
Standard Room Garden View
Stayed in Nov 2024
Couples
9 review
4.7/5
Amazing
Posted on Jan 8, 2025
嗯,這裏,大家都懂得,帶誰來最好。
Translate
Response from Property: Reply from the property:Dear Guest, We would like to extend our heartfelt gratitude for selecting Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Sea Club Hotel Management
M Magdy
Standard Room Garden View
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Exceeded my expectations Excellent beach and pools, Excellent breakfast and dinner and friendly staff
Response from Property: Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management