To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(130)
Positive reviews(30)
Reviews with photos/video(7)
Clean and tidy(6)
Great location(6)
Guest User
Standard Two Queen Room
Stayed in Nov 2024
Family
8 review
4.0/5
Very Good
Posted on Dec 23, 2024
Friendly staff. Helped Changed dollars to coins so that we could use the washing machine and the drying machine.
Got basement car parking for security as the gate door will be automatically open and close.
Also in the morning, you don't have to wipe off/ away the snow on the car!
Got vending machine to buy Aquafina water etc
Hansol
Superior King Room
Stayed in Sep 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 28, 2024
The location is a little bit far from the downtown but they give us free bus ticket. And it takes 15min by walk. They have little jacuzzi and you can use water machine and drink coffee for free.
Guest User
Standard Two Queen Room
Stayed in May 2024
Family
2 review
4.8/5
Amazing
Posted on Jun 10, 2024
The hotel is on the right hand of the entrance of Banfu town, 3 floors on the ground, with underground parking, heated swimming pool, SPA hall. There is a lift from the underground car park to the lobby and the upper floors.
The guy who checked in was very friendly and patient. We arrived a little early and politely asked if we could check in. He checked and immediately helped us check in.
The room is a standard room, two large beds of 1.8 meters, clean and tidy, very comfortable. There are safes and hangers in the hall, and washing and washing are separated. There are hair dryers, coffee makers, refrigerators, air conditioners. The coffee tastes great.My only regret is no breakfast.
6/7
Guest User
Superior King Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 19, 2024
Pretty nice place! Pool was under renovations unfortunately, but the hot tub was good enough
William Tiger Ling
Superior Two Queen Room
Stayed in Jul 2024
Couples
19 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Nice location, very close to downtown area
mjiji
Standard Two Queen Room
Stayed in Oct 2024
Travel with friends
10 review
4.5/5
Great
Posted on Nov 7, 2024
Located in the Banff Avenue and quite close to the restaurants in downtown Banff, with ard 20 mins walk and 5 min by bus. The hotel provides complimentary transit pass with route no 1 and 2. Good hygiene and housekeeping service. Friendly staff. Spacious room.
T&J007
Superior King Room
Stayed in Aug 2023
Couples
3 review
4.7/5
Amazing
Posted on Sep 27, 2023
Great place to stay, within walking distance of downtown Banff. Clean hotel, comfortable beds. No complaints.
Guest User
Superior King Room
Stayed in Jul 2023
Family
9 review
4.0/5
Very Good
Posted on Aug 5, 2023
Decent hotel. Parking available- very expensive for what it is but you’re paying for where you are as opposed to the hotel itself.
Air conditioning wasn’t working but they kindly sent a fan to the room for me. Bathroom decent- bed comfortable
Hong Hai
Superior Two Queen Room
Stayed in Aug 2024
Travel with friends
2 review
3.7/5
Posted on Sep 20, 2024
Fantastic trips
Ivan Lap Van
Superior Two Queen Room
Stayed in Mar 2024
Couples
6 review
3.7/5
Posted on May 2, 2024
Very clean
Guest User
Standard Two Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
So good
Guest User
Superior Two Queen Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 18, 2024
good!
Zuibangdexiaoxiannvzhan
Loft King Suite
Stayed in Sep 2024
Family
27 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The hotel is on Banff Avenue, and you can go shopping and eat right outside. The room is spacious and clean, and there is a self-service washing machine to solve our troubles of washing clothes during the trip. The front desk also helped to book tickets and bus tickets to the attractions, and explained the precautions in detail. It is a very good hotel!
Original TextTranslated by Google
Daring-lingling
Superior King Room
Stayed in Jul 2024
Family
52 review
4.5/5
Great
Posted on Aug 31, 2024
1. Location, at the end of Banff Street, parking is very convenient, but if you want to go to the pedestrian street, it takes 20 minutes to walk there. You need to pay for parking before 8 pm (it seems okay if you don't get caught)
2. Environment, clean and sanitary, the cleaning products are very good! There is a kettle and a coffee machine, don't expect too much, the more beautiful attractions are in Banff
3. I still think it is more convenient to live in Banff, overall recommended. I won't comment without experiencing other swimming pools.
Original TextTranslated by Google
Yan Yiu Peter
Loft King Suite
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Sep 17, 2024
The location is very convenient and I like the unique duplex design