Featured facilities: Parking, Laundry Service (On-Site)
Great
103 reviews
9.1/10
1 night
From JPY 23,344
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9.6/10
Amazing
CCNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
GGuest User**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
GGuest UserVery beautiful hostel in Basel. Best quality/value coherence. Super green and stylish design. You have a lot of space where to rest: lobby, terrace or garden.
I lived in the quadrille room on the second floor. Shower and toilet are located on a general floor, nor in your private room, but still place is spacious and you have a lot of variants where to go
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
RrakanishuThe room is compact, close to the road, a bit noisy, and there are basically no disposable items, so you have to ask the front desk for them. The breakfast is business-like, just simple bread and some food and drinks, with few vegetables.
AAnna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.
GGuest UserBreakfast is available if requested, but it is very easy to use the fully equipped kitchen which is mostly used quite well by the guests.
Access by lift is available.
The bunks are quite wide and comfortable and there is lockable storage space.
The site is very near to public transport which is
convenient.
In summer there are eateries and drinking places right next door. There are food shops nearby.
Toilets and showers are all good and kept clean.
IIceIce68I’m travelling with family of 8ppls and staying in this hotel for 2nights. Out of 4rooms, all 3 rooms with issue like smelly room (like dead body inside the room), only one lightbulb is working, door knob got issue, stuffy room.. too many issue that we don’t know where shud we start to complaint. Old hotel and need a lot improvement. Check in staff is friendly. Breakfast consider average. No photo because nothing to shot out with.