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9.5/10
Amazing
CCNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
GGuest UserHotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough.
The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.
GGuest UserThe hotel is located quite near to the station (around 5-10mins walk away), but you will have to lift your luggage up a flight of stairs to reach their lobby. The hotel is also located near Basel's tourist attractions. The hotel staff who served us during the check in was super friendly and polite, and guided us to look at the city map. Enjoyed the fact that they served fruits and water at their lobby for guests, as we will always get a drink when we exit/enter the hotel.
MM232647****Randomly booked, but what a hidden gem of a hotel! It was just a transit stay, and I arrived after 9 PM, but it's super close to the train station, about a 2-minute walk. The hotel itself is beautifully decorated, and the room was both clean and spacious. The service was excellent too. Plus, there are plenty of shops nearby.
ООльгаExcellent hotel, all at height ... The room is spacious according to Switzerland's standards. Excellent location. Good breakfast.Issued Basel Card: free transportation and 50% discount in museums, theatres and almost everything.In the room the delicious Swiss apples waited for us. On the recession water and fruit every day.
GGuest UserThis hotel is great. The staff are very nice and helpful in every way. It has all the amenities that’s required for tourists and it’s very clean.. Breakfast was good no complaints here. They even have a QRCODE for a free ride on the tram or bus. how cool is that. They even called a taxi for us to take us to the Viking tor departure. We definitely recommend this hotel. Oh by the way it’s only five minutes walk to the center Basel..GREAT PLACE.
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
MM62258****This hotel in Basel exceeded my expectations; there are many tram stops nearby. The receptionists were very welcoming and chatty. The facilities are modern, with air conditioning, and the breakfast was excellent. It's over a 15-minute walk to the tram stop, so taking a taxi in the evening is probably the best option. I felt the rooms facing the street were better than those in the inner courtyard.
GGuest UserThe facilities were clean,housekeeping were friendly and respectful,wi fi was very functional,Bartenders and receptionist were friendly and helpful,i wont forget Rufat and Melina for their kind gestures at the bar.😊