Featured facilities: Parking, Laundry Service (On-Site)
Great
103 reviews
9.1/10
1 night
From PLN 521
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9.6/10
Amazing
CCNXGBasel was our final stop in Switzerland this year, a border city spanning only 24 square kilometers. Despite its border location, it's very developed and modern.
**Environment:**
Among hotels like Victoria, Mövenpick, Radisson, and Novotel, we chose this 3-star option. It's directly opposite the SBB train station, and the main bus terminal is just 100 meters from the lobby exit. Although it's a transport hub, the area is decent; there are a few homeless people around, but its convenience makes up for it.
**Facilities:**
There's no fitness center, but you can pay to use a partner facility. The lobby bar is alright, not too crowded, with a nice corner view of the street. Coffee runs between 6-7 Swiss francs. The room isn't huge, but it's fully functional, and the bathroom is quite spacious, which is great for travelers.
**Cleanliness:**
The common areas, like the lobby and hallways, are well-maintained, and the room was very tidy. You can definitely trust the cleanliness standards of Swiss hotels.
**Service:**
Check-in and check-out were both quick. Our room was ready well in advance, and luggage storage was straightforward. They provide a Basel Card, which offers free use of all city public transport and half-price entry to some museums. I didn't particularly notice any other services.
GGuest UserSuperb location near the train station and walkable to old town area. Excellent bedroom and bathroom. Excellent breakfast. Would stay there again. Staff very friendly and helpful.
GGuest UserThe location is bit far from the center but the surrounding environment is peaceful. Staffs are helpful and supportive. However, there is no usb charging port so bring Swiss charger!
RRachelsparklesThe whole journey was amazing. Switzerland is the cleanest country I’ve been to and this hotel fulfills my expectations. There weren’t toothpaste in the room so I left a note asking for it and the staff left a post it note with dental amenities in our bathroom after we left. Cutest thing I’ve experienced, would highly recommend this room too!
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
AAnna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.
GGuest UserBreakfast is available if requested, but it is very easy to use the fully equipped kitchen which is mostly used quite well by the guests.
Access by lift is available.
The bunks are quite wide and comfortable and there is lockable storage space.
The site is very near to public transport which is
convenient.
In summer there are eateries and drinking places right next door. There are food shops nearby.
Toilets and showers are all good and kept clean.
CchuaNear the train station. 3mins walk. Platform 20 has a ramp at the end that leads to the back of the hotel. Air conditioning was not really working and rooms were stuffy.