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9.4/10
Amazing
HHappy visitorThe reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
GGuest UserRandomly booked, but what a hidden gem of a hotel! It was just a transit stay, and I arrived after 9 PM, but it's super close to the train station, about a 2-minute walk. The hotel itself is beautifully decorated, and the room was both clean and spacious. The service was excellent too. Plus, there are plenty of shops nearby.
GGuest User**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
RRebeccakvdhWe were just passing through. It's a clean hotel with friendly staff. It was a hot day, so they took a window to our room. You don't have to pay for that. Everything else in the hotel was a bit pricey. But we had a great night!
GGuest UserOur first visit to the lovely city of Basel and the hotel is well situated on Clarastrasse, which was just a short 10-minute tram ride from the Basel SBB main train station.
It is well connected to many parts of the city with the tram stop just a minute from the entrance.
There is a Coop supermarket and a nice Klara food court with a great atmosphere for meals on the same stretch.
The room was clean, bright and spacious for our family of 2 adults and a 8yo. We slept very well as there was no noise our room faced a residential courtyard.
Lastly, kudos to the warm reception we experienced at check-in and check-out.
Thank you for an overall lovely 2 nights at the Pullman. We will choose to stay here on our next trip to wonderful Basel.
GGuest UserI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
GGuest UserVery beautiful hostel in Basel. Best quality/value coherence. Super green and stylish design. You have a lot of space where to rest: lobby, terrace or garden.
I lived in the quadrille room on the second floor. Shower and toilet are located on a general floor, nor in your private room, but still place is spacious and you have a lot of variants where to go
AAnna801Basel is very small, just a 15-minute walk from the city center. This hotel is located on the edge of the city center, making it especially convenient for walking and public transportation. There is a beautiful lady at the front desk, gentle and polite. The room size is probably okay in Europe. Although the facilities are not new, they are very clean. There are capsule coffee in the room and the toiletries are provided by L'Occitane. The hotel is across the road from the Rhine, and there is a street behind the hotel similar to the bustling weekend market.