Hotels Near Small Heath Library in Birmingham

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

The budget IBIS is exactly that. But it’s functional and clean and somewhere to crash out for an evening. This would have had an excellent were it not for the comfort cooling system not working and the toilet fixtures falling off the wall (both reported to reception desk).

First time staying in this hotel so was unsure what to think however the room is so comfortable and clean. Neli, the member of staff at the front desk, was so helpful and checked us in quickly and answered all the questions we had. It was nice to be greeted with a smile when checking in. The rooms are on the small side but the layout worked very well and makes the most of the space. The bathroom is clean and provides shampoo, body wash etc for people who are travelling light. Luckily the rooms have air conditioning which is perfect for these hot summer nights. Definitely recommend, amazing deal for the price!

Just spent the night. Can’t recommend enough. So not what we expected from the outside! Bar area / Reception area really comfortable. Good range of drinks. Room clean and comfortable. Shower amazing Karen on reception / bar absolutely made a fantastic impression on us. So friendly and welcoming. We’ll be back next time we’re in Brum

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

The location is bang in the middle of the city centre so it is well connected. Check in was smooth and we were allotted a room with an amazing view. There are additional amenities like a locker as well as an ironing board in the room. The breakfast spread had a delicious range from bakery, cereals, fruits, even waffles!! Overall, a lovely stay at Hampton😊

It was a great stay, from what I remember! There was no issues that I found in my room!.

We'd booked this hotel through a website, but probably could have got a better deal if we'd gone to Ibis direct. The beauty of the hotel is that you are 2 minutes from Departures at Birmingham Airport. When you've got an early morning flight this is a definite benefit, just to get a little extra sleep before you travel. The room itself was a good size. Plenty of space for us and our two large cases. Room and bathroom were clean as well. Even better, no noise from other rooms came through (OK you will get selfish people making noise down corridors on occasion - not much can be done about that I'm afraid). Went to the bar to have a drink which was fine. There is a place to eat, but we'd eaten before leaving home. Check in and check out was really quick as well.

What a fabulous experience at this Holiday Inn Express! From the moment we entered we were welcomed with cheery staff who were always smiling and only too happy to help. The Hotel is very clean! Obviously the carpet will have some marks but you can see that they have gone to great lengths to try and remove these. Our room was so clean. The bed linen was pure white and the towels were almost new and very clean and fluffy. (The only downside are the room doors) As the rooms all have to have fire doors it is a little stressful every time a door has to be slammed shut! Be it morning, noon or night there is no option but to slam the door as it doesn't lock otherwise (Room 131 which I did report) Breakfast was all you would need and different options to accommodate everyone. I am Coeliac and was given GF cereal and GF bread toasted separately in the kitchen and covered in cling film to bring to the table obviously reducing the cross contamination issue. What a great relief! My only criticism would be how long it takes to order food through the day, this takes a while and reduces the availability of staff to serve from the bar, but not a biggie. Would definitely recommend this place and highly commend the staff for such wonderful Customer Service obviously guided by good Management.

I wrote the following email to the hotel upon check out, (14 days ago and no response) We booked a family room, as we had our little boy with us he is 4 and he could not reach the sink, you may like to consider in offering a child’s step when selling it as a family room so they can reach the sink and climb into bath. The shower curtain was not very clean and I didn’t feel comfortable when it was sticking to my skin whilst showering. See attached photo. There was no information given or provided in the room about the Wi-Fi. There was no TV guide on the television. No fridge in the room. One toilet roll for a family of three. No air conditioning We were notified that the swimming pool was closed which was disappointing but at least notified even though it didn’t reflect in the price. Breakfast was Luke warm buffet style so disappointing. The housekeeper knocked the door at 8.30am when we hadn’t checked out. I would like to mention we stayed at The Marriot in the centre of Birmingham on Tuesday night and this was a much better experience. All in all, it was a very disappointed stay.