Hotels near Sutton Park in Birmingham

Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

Perfect base for a one night stop over before an early flight the next day. The food was lovely in the bar and reasonably priced. Walking distance to the airport and car park so location is perfect too! We used the monorail to go to the NEC/resorts world arena area which has shops,cinema,bars and restaurants. Great if you have a bit of time there as the hotel room is tiny but has everything you need.

First time staying in this hotel so was unsure what to think however the room is so comfortable and clean. Neli, the member of staff at the front desk, was so helpful and checked us in quickly and answered all the questions we had. It was nice to be greeted with a smile when checking in. The rooms are on the small side but the layout worked very well and makes the most of the space. The bathroom is clean and provides shampoo, body wash etc for people who are travelling light. Luckily the rooms have air conditioning which is perfect for these hot summer nights. Definitely recommend, amazing deal for the price!

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

Enjoyable stay with helpful staff beforehand, taking care of my bags for a couple of days before we arrived. Close to some fast food joints and the motorway. Also some grassy areas to walk the dog. Just one thing - make sure you register your car with the hotel's system. I had driven 400 miles and was not aware of a parking system (okay, I live in a remote part of Scotland that doesn't charge for parking). Staff never mentioned it either, but they were kinda busy between serving drinks and registering guests. Got a bill for £100 which I was not impressed with (finally reduced to £20 after an appeal - which failed, despite me confirming I was a resident at the premises).

This is a hotel I definitely recommend. I went in the cold season, but the room temperature is always just right and comfortable. The hotel is kind.

Friendly staff and the room is good value for money with nice breakfast included. The buffet breakfast has nearly all type of food needed though not much choice. A little short of staff to clean-up the used plates on the breakfast tables.

Bathroom was quite dull and steamed up the heating of the room wasnt to par especially as it is colder. No much selection for food but room was decent spacious and clean. Tv was small and at an awkward angle