Signature Boracay Punta Rosa Formerly Punta Rosa Boutique Hotel

We visited this location based on their own Facebook page, stating they have breakfast and that outsiders are welcome. We paid for transportation to their location just to find out that they do not welcome anyone not staying at their hotel to eat at their restaurant. Horrible when just days before they posted the exact opposite. Waste of our time and money. Do not support businesses that do this shady practice. Maybe if they close the next business will have better service and kinder people.

I really don’t recommend this hotel. First, the room “Mare” was not maintained for long time and was very dirty, even disgusting. Everything is obsolete, the paintings were not refreshed since years, the bathroom is full of moisture, the joints are dark brown, the tiles are damaged, the shower head is defective, the bathroom fan is defective and wakes up the one who sleeps in the night. I swear the pictures are real and have been taken on 23.7.2023. Additionally, this hotel requests you to sign a document, like all other hotels, and usually no one reads it. But me, I always read it, this document contains a sentence saying “Housekeeping is limited to pre-scheduled times to limit contact as per Department of Tourism…” making me understand that they’ll clean the room when we are not using it. In reality, they use this trick to avoid cleaning the room. And when you complaint, they tell you that the staff already left. It’s a scandal! Additionally, the way to reach the hotel is in very bad condition and particularly uncomfortable while reaching by taxi. Also, there is not mobile phone network in the room. I don’t think the rating of this hotel is credible.

I DO NOT RECOMMEND THIS PLACE AT ALL. I checked in on Thursday & left in the middle of the night on Friday to switch to another hotel. I booked this hotel for many reasons: - view of ocean, which was minimal - close to beach, which was still a walk (not easy for older people) to go to the main beach - nice room, which had blood sheet stains on arrival - close area, which was not the safest & not near other things like other hotels I had a very busy wedding weekend & it was such an issue to go back to my hotel room after long days to see problems. On Thursday, it was after hours so we let the minor problems slide, such as removing the blood sheet stains. On Friday, I came to the room around 10:30PM after a long day to have NO AC & NO WORKING LIGHTS. The TV & plugs still worked so we were not sure what the issue was. We did experience on & off power outages that we were aware the island was experiencing, but this was not it as it was different with some things working. We hoped it would come back on, but after 2 hours of sleep & sweat it did not. I sent them a message on the app & we called another hotel that was 24/7 asking if we could go there. Imagine having to pack your things in Philippines heat with no lights on & having to make this switch at 2AM. I came back at 8AM when they open on Saturday morning & I had to go get ready for a wedding. They claimed that they would've helped me if I told them right away. I messaged them on the app & I came the minute they opened, but they said I should've told the guard. What guard? We didn't see a guard & weren't told there was one. The manager reached out & said other rooms did not complain & their policy is to tell the guard that there was no information about. They did not offer any solutions. There are much better hotel options that provide what you need. Trust me, I stayed at another hotel. It was 100000x better experience elsewhere.

Staff were great but got to be honest here. Wifi is the worst we’ve experienced—been in PH for a month now—Cebu, Siargao and Boracay and this hotel was the worst in terms of connection. Even both Globe Smart don’t work here. Their wifi also is very bad. We had to go to a nearby cafe and use the wifi there There should be a mirror outside of the bathroom—there’s only one mirror placed in the bathroom but it’s very dark in there—it’s hard to see anything.

The room is spacious and clean. The furnitures/fixtures are minimalist which compliments the whole aesthetic of the room. The room's balcony faces the beach so it's a nice view but I don't stay there much as there's a property with unkempt vegetation in front so there's a lot of mosquitos and other insects. The hotel is about a minute walk to the beach and 2-5 minutes to Diniwid beach. Got the basic appliances: Refrigerator, Hair dryer, tv and phone they even added a water dispenser. They also have accommodating and nice staff. What I didn't enjoy was that they didn't inform me that they do housekeeping without you asking for it, was surprised to return to my room (i forgot my wallet so i had to go back) and the door was open then there were 2 people making my bed. They also don't have a regular schedule doing it, as I noticed on one of those 4 days (i stayed in the hotel) I left the room early to watch the sunrise at the beach, my room was already made up when I returned around 9:30am. To be honest, it's not bad but a heads up would've been nice. Another thing is that the rooms are not soundproofed and they have limited breakfast options.